{"id":379348,"date":"2024-10-29T10:35:11","date_gmt":"2024-10-29T01:35:11","guid":{"rendered":"https:\/\/help.worksmobile.com\/admin-guides\/mobile-screenshots-ios\/"},"modified":"2026-07-21T20:38:39","modified_gmt":"2026-07-21T11:38:39","slug":"mobile-capture","status":"publish","type":"admin-guides","link":"https:\/\/help.worksmobile.com\/en\/admin-guides\/audit\/mobile-capture\/","title":{"rendered":"Mobile screenshots"},"content":{"rendered":"<p><div class=\"green lw_tip\"><div class=\"lw_tip_content\">The displayed services may vary depending on the product you use.<\/div><\/div><\/p>\n<p>Audit provides a log to check members' usage records.<\/p>\n<p>You can search by setting specific conditions and download the search results.<\/p>\n<p>Logs are stored for up to 180 days.<\/p>\n<h1>Mobile screenshots<\/h1>\n<p>Check the history of screenshots taken in the NAVER WORKS app on mobile devices (iOS, Android). The history is saved when you <a href=\"\/en\/admin-guides\/security\/mobile-security\/mobile-security\/#i-3\">restrict mobile screenshots<\/a>.<\/p>\n<p>In the left menu of Admin, select 'Audit' to expand the menu, then click 'Mobile Screenshots' to go to the 'Mobile Screenshots' screen of Audit. On mobile, tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22912\" src=\"\/wp-content\/uploads\/2024\/04\/icon-admin-mobile-menu.png\" alt=\"\" width=\"20\" height=\"20\" \/> to open the menu.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ul>\n<li>Device\u00b7Vendor ID\u00a0: The device where the mobile screenshot was detected and the device's Vendor ID information.<\/li>\n<li>OS\u00a0: The OS information of the device where the mobile screenshot is detected.<\/li>\n<li>Date: The date the mobile screen capture was taken.<\/li>\n<li>Format: Depending on the mobile screen capture format, it is recorded as an image capture and video capture.\n<ul>\n<li>Press 'View' of the image to display the original version.<\/li>\n<li>Press 'View' on the video to display the representative screen of the captured video as an image.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ul>\n<li>User: User information of the person who took a screenshot of the NAVER WORKS mobile app screen on their device.<\/li>\n<li>Device\u00b7Vendor ID\u00a0: The device where the mobile screenshot was detected and the device's Vendor ID information.<\/li>\n<li>OS\u00a0: The OS information of the device where the mobile screenshot is detected.<\/li>\n<li>Date: The date the mobile screen capture was taken.<\/li>\n<li>Format: Depending on the mobile screen capture format, it is recorded as an image capture and video capture.\n<ul>\n<li>Press 'View' of the image to display the original version.<\/li>\n<li>Press 'View' on the video to display a representative screen of the captured video as an image.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<h2><strong>Search mobile app screenshot audit logs<\/strong><\/h2>\n<p>Search the mobile app screenshot audit logs.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap the search icon on the 'Mobile Screenshots' page to expand the search menu and enter conditions.<\/li>\n<li>Tap 'Search' to search.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<p>You can search by selecting the period and using advanced search to apply multiple conditions per search.<\/p>\n<ol>\n<li>On the 'Mobile Screenshots' page, select 'Period'. Click 'Advanced' to apply multiple conditions at once for a search.<\/li>\n<li>Click 'Search' to view the search results.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2><strong>Download mobile app screenshot audit log<\/strong><\/h2>\n<p>Download the audit log you viewed.<\/p>\n<ol>\n<li>On the 'Mobile Screenshots' page, use search to view the contents you want to download on the screen.<\/li>\n<li>At the top right, press 'Download' to request download.<\/li>\n<li>Press 'Log Download' on the left menu to navigate.<\/li>\n<li>Find the requested log and download the file.<\/li>\n<\/ol>\n","protected":false},"featured_media":0,"parent":53569,"menu_order":14,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Mobile screenshots - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/admin-guides\/audit\/mobile-capture\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobile screenshots - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"Audit provides a log to check members&#039; usage records. 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