{"id":53553,"date":"2020-06-22T20:15:15","date_gmt":"2020-06-22T11:15:15","guid":{"rendered":"\/en\/usage-status\/"},"modified":"2026-07-22T12:37:17","modified_gmt":"2026-07-22T03:37:17","slug":"usage-status","status":"publish","type":"admin-guides","link":"https:\/\/help.worksmobile.com\/en\/admin-guides\/purchase-management\/usage-status\/","title":{"rendered":"Usage status"},"content":{"rendered":"
\n
\/\/ start of content for ko en<\/div>\n

The items displayed vary by client depending on the contract details. This menu can only be viewed on the PC web.<\/div><\/div><\/p>\n
\/\/ end of content for ko en<\/div>\n<\/div>\n

You can check the products of the services you are currently using.<\/p>\n

    \n
  1. In the left menu of Admin, select 'Purchase & Billing' to expand the menu, then click 'Usage Status'.<\/li>\n
  2. Check the status of products currently in use.<\/li>\n<\/ol>\n
    \n
    \/\/ start of content for jp tw<\/div>\n

    Manage trials<\/strong><\/h1>\n

    You can upgrade the plan of trials you are currently using or apply for a trial of an optional product.<\/p>\n

    However, you can only apply for optional products that offer a trial.<\/p>\n

      \n
    1. Click \"\"\u00a0to the right of the product you want to change.<\/li>\n
    2. Click 'Manage Trial'.<\/li>\n
    3. On the application page for the product, change the plan or apply to add the trial of an optional product.<\/li>\n<\/ol>\n
      \/\/ end of content for jp tw<\/div>\n<\/div>\n

      <\/h1>\n
      \n
      \/\/ start of content for ko en<\/div>\n

      Change product<\/h1>\n

      You can upgrade product plans or apply to add optional products.<\/p>\n

        \n
      1. Click \"\"<\/span> to the right of the product you want to change.<\/li>\n
      2. Click 'Convert to Paid Plan'.<\/li>\n
      3. Go to the application page for the product to change the plan or apply to add optional products.<\/li>\n<\/ol>\n

        However, if you apply for the Free Plan after your trial of a NAVER WORKS Core product has ended, some features will be restricted according to policy.<\/p>\n

        See the Feature details page<\/a> for differences in features by plan.<\/p>\n

        \/\/ end of content for ko en<\/div>\n<\/div>\n
        \n
        \/\/ start of content for jp tw<\/div>\n

        Change product<\/strong><\/h1>\n

        You can upgrade product plans or apply to add optional products.<\/p>\n

          \n
        1. Click \"\"\u00a0to the right of the product you want to change.<\/li>\n
        2. Click 'Convert to Paid Plan'.<\/li>\n
        3. On the application page for the product, change the plan or apply to add an optional product.<\/li>\n<\/ol>\n
          \/\/ end of content for jp tw<\/div>\n<\/div>\n
          \n
          \/\/ start of content for ko en<\/div>\n

          Paid plan conversion<\/h1>\n

          You can switch to the official product or a paid plan while using the trial version.<\/p>\n

          Before switching to a paid plan, you must register a payment method on the NAVER Cloud Platform website in advance<\/a>.<\/p>\n

          If you do not switch to a paid plan by the end of the grace period, your account will be canceled and all saved data will be deleted, so please complete the conversion within that period.<\/p>\n

            \n
          1. Check the product you want to convert to a paid plan for and click 'Convert to paid plan'.<\/li>\n
          2. Select the desired product and contract type on the application page for each product.<\/li>\n
          3. After checking the application details and agreeing to the terms and conditions, click 'Apply'.<\/li>\n<\/ol>\n
            \n

            The free trial offers the top-tier plan for all products, allowing you to select your desired plan when converting to a paid plan.<\/p>\n

            However, if you apply for the Free Plan after your trial of a NAVER WORKS Core product has ended, some features will be restricted according to policy.<\/p>\n

            If you apply for a plan other than the top-tier plan (such as Free or Lite plans), some features will be restricted according to policy. See the Feature details page<\/a> for differences in features by plan.<\/p>\n

            For the difference between annual and monthly contracts, see the 'What is the difference between annual and monthly contracts?<\/a>' guide.<\/p>\n<\/div><\/div>\n

            \/\/ end of content for ko en<\/div>\n<\/div>\n
            \n
            \/\/ start of content for jp<\/div>\n

            Paid plan conversion<\/strong><\/h1>\n

            You can switch to a paid plan or official product while using the trial version or Free Plan.<\/p>\n

            Before switching to a paid plan, you must register a payment method in the Manage payments menu in advance<\/a>.<\/p>\n

            If you do not switch to a paid plan by the end of the grace period, your account will be canceled and all saved data will be deleted, so please complete the conversion within that period.<\/p>\n

              \n
            1. Check the product you want to convert to a paid plan for and click 'Upgrade'.<\/li>\n
            2. On the application confirmation page, select the contract type and set the product-related information.
              \nSettings information may vary depending on the product.<\/li>\n
            3. Review the application details and agree to the terms and conditions.<\/li>\n
            4. After selecting the effective date for the application, click 'Apply'.<\/li>\n<\/ol>\n
              \/\/ end of content for jp<\/div>\n<\/div>\n
              \n
              \/\/ start of content for tw<\/div>\n

              Paid plan conversion<\/strong><\/h1>\n

              You can switch to a paid plan or the official product while using the trial version.<\/p>\n

              Before switching to a paid plan, you must register a payment method in the Manage payments menu in advance<\/a>.<\/p>\n

              If you do not switch to a paid plan by the end of the grace period, your account will be canceled and all saved data will be deleted, so please complete the conversion within that period.<\/p>\n

                \n
              1. Check the product you want to convert to a paid plan for and click 'Upgrade'.<\/li>\n
              2. On the application confirmation page, select the contract type and set the product-related information.
                \nSettings information may vary depending on the product.<\/li>\n
              3. Review the application details and agree to the terms and conditions.<\/li>\n
              4. After selecting the effective date for the application, click 'Apply'.<\/li>\n<\/ol>\n
                \/\/ end of content for tw<\/div>\n<\/div>\n

                Product renewal settings<\/h1>\n

                You can set contract renewal conditions for each product.<\/p>\n

                The changed renewal conditions will come into effect from the contract renewal date.<\/p>\n

                  \n
                1. Click \"\"<\/span> to the right of the product you want to renew.<\/li>\n
                2. Click 'Renewal Setting'.<\/li>\n
                3. Set the renewal conditions and click 'Save'.
                  \nIf you select 'Renew with the same conditions', your contract will be renewed under the same conditions as before.<\/li>\n<\/ol>\n

                  Cancel product<\/h1>\n

                  You can cancel some options or an entire product.<\/p>\n

                  \n
                  \/\/ start of content for ko en<\/div>\n

                  Important notes on product cancellation<\/h2>\n

                  If you cancel a product, all of the service data below for each product will be deleted.<\/p>\n\n\n\n\n\n\n\n\n\n\n
                  Product used before cancellation<\/td>\nPlan<\/td>\nDeleted service data<\/td>\n<\/tr>\n
                  Core<\/td>\n\n
                    \n
                  • Standard Plus<\/li>\n
                  • Standard<\/li>\n
                  • Free Trial<\/li>\n<\/ul>\n<\/td>\n
                  		Board
                  \nMessage
                  \nMail
                  \nCalendar
                  \nDrive
                  \nTask
                  \nForm<\/td>\n<\/tr>\n
                  \n
                    \n
                  • Lite<\/li>\n
                  • Free<\/li>\n<\/ul>\n<\/td>\n
                  		Board
                  \nMessage
                  \nCalendar
                  \nTask
                  \nForm<\/td>\n<\/tr>\n
                  Drive<\/td>\n\n
                    \n
                  • Standard<\/li>\n
                  • Lite<\/li>\n
                  • Free Trial<\/li>\n<\/ul>\n<\/td>\n
                  		Drive<\/td>\n<\/tr>\n
                  Approval<\/td>\nN\/A<\/td>\nApproval
                  \nBoard
                  \nMy Work<\/td>\n<\/tr>\n
                  Attendance<\/td>\nN\/A<\/td>\nAttendance<\/td>\n<\/tr>\n
                  Payroll<\/td>\nN\/A<\/td>\nPayroll<\/td>\n<\/tr>\n
                  Finance<\/td>\nN\/A<\/td>\nFinance<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                  However, the rights and data for services corresponding to the remaining products that have not been canceled out of your total products will not be deleted.
                  \nFor example, if you are using the NAVER WORKS Core, WORKS Drive, and WORKS Approval products together, the Drive and Board services will not be deleted even if you cancel the NAVER WORKS Core product.<\/p>\n

                  In this case, team and group message room data (notes\/events\/tasks\/folders), 1:1 and 1:N message rooms, external groups, etc. will be deleted, and shared storage will be adjusted.<\/p>\n

                  \/\/ end of content for ko en<\/div>\n<\/div>\n
                    \n
                  1. Click \"\"<\/span> to the right of the product you want to cancel.<\/li>\n
                  2. Click 'Cancellation'.<\/li>\n
                  3. Select the product you want to cancel.\n
                      \n
                    • Base: The entire product, including any options currently in use, will be canceled.<\/li>\n
                    • Options: Only the selected option will be cancelled.<\/li>\n<\/ul>\n<\/li>\n
                    • Click 'Cancellation' at the bottom and review the product you want to cancel one more time.<\/li>\n
                    • Check the content, and then click 'Cancellation'.<\/li>\n<\/ol>\n

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