{"id":53577,"date":"2020-06-22T19:51:06","date_gmt":"2020-06-22T10:51:06","guid":{"rendered":"\/en\/delegate-admin-authority\/"},"modified":"2024-10-16T17:00:42","modified_gmt":"2024-10-16T08:00:42","slug":"delegate-admin-authority","status":"publish","type":"admin-guides","link":"https:\/\/help.worksmobile.com\/en\/admin-guides\/security\/administrator-authorities\/delegate-admin-authority\/","title":{"rendered":"Delegate Super Admin authority"},"content":{"rendered":"

Delegate Super Admin authority to other members.<\/p>\n

Delegation requests are delivered via email.
\nFor Standard and Advanced plans that does not include Mail services, you can delegate the Super Admin authority only when the personal email address of the recipient is saved in advance.<\/p>\n

You can save a personal email address via edit member information<\/a>.<\/p>\n

The delegation is completed when the recipient of the Super Admin authority accepts the request via email. Only one member can hold Super Admin authority, so the previous Super Admin will lose the authority immediately.<\/p>\n

Delegate Super Admin authority<\/h1>\n

Delegate Super Admin authority to other members.<\/p>\n

Delegation is complete when the authority recipient accepts the delegation request within 14 days.<\/p>\n

When delegating authority, the Super Admin's authority status changes from 'Delegate Authority' to 'Pending'.<\/p>\n

    \n
  1. In the left menu of Admin, select 'Security' to expand the menu, then click 'Admin Authority' to go to 'Admin Authority'. On mobile, tap \"\" to open the menu.<\/li>\n
  2. Select 'Super admin' from the list of administrator authority.<\/li>\n
  3. Between 'Authority Settings' and 'Admin' at the top, press 'Admin'.<\/li>\n
  4. Press 'Delegate' at the top right to go to the page for the 'Delegate Authority'.<\/li>\n
  5. Search by name or ID to select members to delegate Super Admin authority to. For Standard and Advanced plans that does not include Mail services, you can delegate the Super Admin authority only when the personal email address of the recipient is saved in advance.<\/li>\n
  6. Select the member to delegate and press 'Next' to send the delegation request. Delegation details are available on the email sent to the delegation recipient.<\/li>\n<\/ol>\n

    Cancel Super Admin authority delegation<\/h1>\n

    After sending the delegation request, you can cancel it before the delegated member accepts it.<\/p>\n

      \n
    1. In the left menu of Admin, select 'Security' to expand the menu, then click 'Admin Authority' to go to 'Admin Authority'. On mobile, tap \"\" to open the menu.<\/li>\n
    2. Select 'Super admin' from the list of administrator authority.<\/li>\n
    3. Between 'Authority Settings' and 'Admin' at the top, press 'Admin'.<\/li>\n
    4. Press 'Pending' to go to 'Delegate Authority'.<\/li>\n
    5. On the Cancel delegating Super Admin authority dialogue box, press 'Cancel delegation' to complete.<\/li>\n<\/ol>\n

      Accept Super Admin authority<\/h1>\n

      The member to be delegated accepts the request for delegation of authority.<\/p>\n

      A delegation request email is sent to the email address saved by the delegation recipient.<\/p>\n

      If the delegation recipient does not accept the request within 14 days, the delegation process cancels automatically.<\/p>\n

        \n
      1. The member to receive the authority checks the delegation guidance email in the NAVER WORKS Mail. For the Standard and Advanced plans that does not include Mail services, check the delegation guidance email sent to the personal email address.<\/li>\n
      2. Press the 'Accept admin authority' at the bottom of the email.<\/li>\n
      3. The administrators are required to save personal emails. If you did not save one already, enter a personal email, and verify identity via mobile phone number authentication. The entered personal email and authenticated mobile phone number are automatically saved as member information.<\/li>\n
      4. Press 'Accept delegation'.<\/li>\n<\/ol>\n","protected":false},"featured_media":0,"parent":53580,"menu_order":1,"template":"","yoast_head":"\nDelegate Super Admin authority - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/admin-guides\/security\/administrator-authorities\/delegate-admin-authority\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Delegate Super Admin authority - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"Delegate Super Admin authority to other members. Delegation requests are delivered via email. For Standard and Advanced plans that does not include Mail services, you can delegate the Super Admin authority only when the personal email address of the recipient is saved in advance. 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