\nYou can configure settings related to email sending and receiving, such as managing allowed and blocked IPs, inbound gateways, routing, and mail authentication (DKIM).<\/p>\n
If the administrator has added secondary domains, you can configure sending and receiving settings separately for each domain.<\/p>\n
Manage IPs allowed for incoming email<\/span><\/h1>\nYou can add or remove IPs allowed for receiving emails.<\/p>\n
All emails from permitted IP addresses are received without being filtered by the spam policy's spam filter.
\nWhen sending bulk emails from outside to the company for security training purposes, please add the sending server's IP to the allowed list to prevent them from being filtered as spam.<\/p>\n
How to check allowed IPs<\/h2>\n\n- In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap
![\"\"](\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-admin-mobile-menu.png\")
to open the menu.<\/li>\n - Press 'Send\/Receive'.<\/li>\n
- Press 'Manage' right to 'IPs allowed for receipt' to go to the management page.<\/li>\n
- Check the list of registered allowed IPs.<\/li>\n<\/ol>\n
How to add allowed IPs<\/h2>\n
Add up to 10,000 IPs allowed for receiving emails.<\/p>\n
All emails sent from the added IP will not be filtered and will be received in 'Inbox'.<\/p>\n
PC Web<\/h3>\n\n- Click 'Add IP' on the allowed IP management screen.<\/li>\n
- Enter the required information.\n
\n- Add IP (Required): Add an IP or IP range to allow email reception.
\nWhen entering multiple IPs at once, separate them with commas (,), line breaks, or spaces.<\/li>\n - Note: Enter a description of the IP.<\/li>\n<\/ul>\n<\/li>\n
- Click 'Save'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Be cautious when adding email servers used by a wide range of users, such as Gmail or AWS, to the allowed IP list, as this may compromise security.<\/p>\n
How to remove allowed IPs<\/h2>\n
Remove the registered allowed IPs.<\/p>\n
PC Web<\/h3>\n\n- Select the IP to remove from the allowed IP list.<\/li>\n
- Click 'Delete' at the top.<\/li>\n
- Click 'OK' to remove the selected IP.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Manage blocked IPs for email reception<\/span><\/h1>\nYou can add or remove blocked IPs.<\/p>\n
Any emails sent from the blocked IP will not be received and will be blocked.<\/p>\n
How to check blocked IPs<\/h2>\n\n- In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap to open the menu.<\/li>\n
- Press 'Send\/Receive'.<\/li>\n
- Press 'Manage' right to 'IPs not allowed for receipt' to go to the management page.<\/li>\n
- Check the list of registered blocked IPs.<\/li>\n<\/ol>\n
How to add blocked IPs<\/h2>\n
Add up to 10,000 IPs to block reception.<\/p>\n
All emails sent from the added IP will be blocked.
\nHowever, if the same IP exists in both the allow and block groups, the email will be received based on the allow criteria.<\/p>\n
PC Web<\/h3>\n\n- Click 'Add IP' on the blocked IP management screen.<\/li>\n
- Enter the required information.\n
\n- Add IP (Required): Add IP or IP range to block receiving emails from.
\nWhen entering multiple IPs at once, separate them with commas (,), line breaks, or spaces.<\/li>\n - Note: Enter a description of the IP.<\/li>\n<\/ul>\n<\/li>\n
- Click 'Save'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
How to remove blocked IPs<\/h2>\n
Remove the registered blocked IPs.<\/p>\n
You can check and remove IPs that have been blocked for a short time by using the 'Recent block history' sorting criteria at the top of the blocked IP list.<\/p>\n
PC Web<\/h3>\n\n- Select the IP you want to remove from the blocked IP list.<\/li>\n
- Click 'Delete' at the top.<\/li>\n
- Click 'OK' to remove the selected IP.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Inbound<\/strong> Gateway<\/strong><\/h1>\nInbound gateway is a function that helps you to build a separate server that filters spam and rejects emails with viruses.<\/p>\n
NAVER WORKS offers an inbound gateway feature that allows users to add security solutions before emails are received.<\/p>\n
To use the inbound gateway, you need to configure the MX record to point to the inbound gateway instead of NAVER WORKS.<\/p>\n
NAVER WORKS does not sell or provide solutions for using the inbound gateway.<\/p>\n
However, if the primary domain<\/a> is the by-works.com domain provided by NAVER WORKS, you cannot use the inbound gateway function.<\/p>\nPC Web<\/h3>\n\n- In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'.<\/li>\n
- Press 'Send\/Receive'.<\/li>\n
- Click 'Manage' in the 'Inbound Gateway' section.<\/li>\n
- To use the inbound gateway, change the use status of 'Inbound Gateway' to 'Use'.<\/li>\n
- Add the IPs or ranges for the active inbound gateways.
\nYou must enter all IPs and ranges used in the process of delivering from the inbound gateway to NAVER WORKS.
\nYou can enter up to 50 IPs and divide them by commas (,).
\nYou can enter ranges up to x.x.x.0\/20 (e.g., 10.0.0.1, 10.1.1.0\/24).<\/p>\n\n- Also, the following options can be selected.\n
\n- Receive email only from the registered IP above<\/li>\n
- Email sent internally go through the gateway<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n
- Set spam filtering options.\n
\n- Filter spam with regular expressions: If you set this item to 'Use', emails that match the regular expression will be received in Spam.<\/li>\n
- Exclude NAVER WORKS spam filtering when going through the gateway: If this option is in use, only the spam filter of the inbound gateway, without the spam filter of NAVER WORKS, will be used.
\nHowever, the receiving policy<\/a> set by the administrator will still work, and emails may be blocked as a result.<\/li>\n<\/ul>\n<\/li>\n- Click 'Save' at the top right.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Inbound routing<\/span><\/h1>\nYou can send emails received in NAVER WORKS that match the set conditions to another server.<\/p>\n
The Inbound routing function can be used for various purposes: conducting a pre-test before introducing the NAVER WORKS Mail service or archiving emails received in NAVER WORKS to other external solutions.\u200b\u200b<\/p>\n
However, if the primary domain<\/a> is the by-works.com domain provided by NAVER WORKS, you cannot use the Inbound routing function.<\/p>\nInbound<\/strong> routing conditions and execution options<\/strong><\/h2>\nPC Web<\/h3>\n\n- Routing condition\n
\n- Internal email: Referring to emails exchanged between members of the same NAVER WORKS domain.<\/li>\n
- External email: Referring to emails with a sender not from the same NAVER WORKS domain or sent through an external server (routing).<\/li>\n<\/ul>\n<\/li>\n
- Routing execution\n
\n- Change route: After the route change, you can receive an email to the selected route (server).<\/li>\n<\/ul>\n<\/li>\n
- Routing target\n
\n- Recipient address in NAVER WORKS: Sends emails received at member (group) addresses in NAVER WORKS to the specified route.<\/li>\n
- Recipient address not in NAVER WORKS: Sends emails received to member (group) addresses that do not exist in NAVER WORKS to the specified route.<\/li>\n<\/ul>\n<\/li>\n
- Also save email in NAVER WORKS: If the option is in use, emails are sent to the specified route and stored in the NAVER WORKS inbox.
\n(However, if the recipient's address is not in NAVER WORKS, emails are sent to the designated route without saving.)<\/li>\n - If email reception fails at the route, a non-delivery report (NDR) will not be sent: Even if email is rejected based on the specified route settings, a bounce notification will not be sent.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n
Outbound routing<\/span><\/h1>\nOutbound routing can send emails from NAVER WORKS to a server other than the original destination, and send additional emails to a previously used server for NAVER WORKS pre-test.<\/p>\n
Additionally, the outbound gateway feature has been integrated into outbound routing, making it usable for DLP (Data Loss Prevention) purposes.<\/p>\n
However, if the primary domain<\/a> is the by-works.com domain provided by NAVER WORKS, you cannot use the outbound routing feature.<\/p>\nOutbound<\/strong> routing conditions and execution options<\/strong><\/h2>\nPC Web<\/h3>\n\n- Routing condition\n
\n- Internal email: Referring to emails exchanged between members of the same NAVER WORKS domain.<\/li>\n
- External email: Referring to all emails other than internally sent emails.<\/li>\n<\/ul>\n<\/li>\n
- Routing execution\n
\n- Change route: After the route change, you can send an email to the selected route (server).<\/li>\n
- Send additionally: If selected, sends additional email to the selected route by adding the sender's address to the recipient.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n
Manage routes<\/span><\/h1>\nOn the manage routes page, you can easily add or edit server (route) information used in inbound routing and outbound routing.
\n\u200b
\nYou can enter the server you want by pressing the 'Add route' button.
\n(The button for adding root is also provided for outbound routing and Inbound routing.)
\n\u200b
\nYou cannot delete the route currently in use but can edit the information.<\/p>\n
\nWhen sending bulk emails from outside to the company for security training purposes, please add the sending server's IP to the allowed list to prevent them from being filtered as spam.<\/p>\n
- \n
- In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap to open the menu.<\/li>\n
- Press 'Send\/Receive'.<\/li>\n
- Press 'Manage' right to 'IPs allowed for receipt' to go to the management page.<\/li>\n
- Check the list of registered allowed IPs.<\/li>\n<\/ol>\n
How to add allowed IPs<\/h2>\n
Add up to 10,000 IPs allowed for receiving emails.<\/p>\n
All emails sent from the added IP will not be filtered and will be received in 'Inbox'.<\/p>\n
PC Web<\/h3>
\n- \n
- Click 'Add IP' on the allowed IP management screen.<\/li>\n
- Enter the required information.\n
- \n
- Add IP (Required): Add an IP or IP range to allow email reception.
\nWhen entering multiple IPs at once, separate them with commas (,), line breaks, or spaces.<\/li>\n - Note: Enter a description of the IP.<\/li>\n<\/ul>\n<\/li>\n
- Click 'Save'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Be cautious when adding email servers used by a wide range of users, such as Gmail or AWS, to the allowed IP list, as this may compromise security.<\/p>\n
How to remove allowed IPs<\/h2>\n
Remove the registered allowed IPs.<\/p>\n
PC Web<\/h3>
\n- \n
- Select the IP to remove from the allowed IP list.<\/li>\n
- Click 'Delete' at the top.<\/li>\n
- Click 'OK' to remove the selected IP.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Manage blocked IPs for email reception<\/span><\/h1>\n
You can add or remove blocked IPs.<\/p>\n
Any emails sent from the blocked IP will not be received and will be blocked.<\/p>\n
How to check blocked IPs<\/h2>\n
- \n
- In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap to open the menu.<\/li>\n
- Press 'Send\/Receive'.<\/li>\n
- Press 'Manage' right to 'IPs not allowed for receipt' to go to the management page.<\/li>\n
- Check the list of registered blocked IPs.<\/li>\n<\/ol>\n
How to add blocked IPs<\/h2>\n
Add up to 10,000 IPs to block reception.<\/p>\n
All emails sent from the added IP will be blocked.
\nHowever, if the same IP exists in both the allow and block groups, the email will be received based on the allow criteria.<\/p>\nPC Web<\/h3>
\n- \n
- Click 'Add IP' on the blocked IP management screen.<\/li>\n
- Enter the required information.\n
- \n
- Add IP (Required): Add IP or IP range to block receiving emails from.
\nWhen entering multiple IPs at once, separate them with commas (,), line breaks, or spaces.<\/li>\n - Note: Enter a description of the IP.<\/li>\n<\/ul>\n<\/li>\n
- Click 'Save'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
How to remove blocked IPs<\/h2>\n
Remove the registered blocked IPs.<\/p>\n
You can check and remove IPs that have been blocked for a short time by using the 'Recent block history' sorting criteria at the top of the blocked IP list.<\/p>\n
PC Web<\/h3>
\n- \n
- Select the IP you want to remove from the blocked IP list.<\/li>\n
- Click 'Delete' at the top.<\/li>\n
- Click 'OK' to remove the selected IP.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Inbound<\/strong> Gateway<\/strong><\/h1>\n
Inbound gateway is a function that helps you to build a separate server that filters spam and rejects emails with viruses.<\/p>\n
NAVER WORKS offers an inbound gateway feature that allows users to add security solutions before emails are received.<\/p>\n
To use the inbound gateway, you need to configure the MX record to point to the inbound gateway instead of NAVER WORKS.<\/p>\n
NAVER WORKS does not sell or provide solutions for using the inbound gateway.<\/p>\n
However, if the primary domain<\/a> is the by-works.com domain provided by NAVER WORKS, you cannot use the inbound gateway function.<\/p>\n
PC Web<\/h3>
\n- \n
- In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'.<\/li>\n
- Press 'Send\/Receive'.<\/li>\n
- Click 'Manage' in the 'Inbound Gateway' section.<\/li>\n
- To use the inbound gateway, change the use status of 'Inbound Gateway' to 'Use'.<\/li>\n
- Add the IPs or ranges for the active inbound gateways.
\nYou must enter all IPs and ranges used in the process of delivering from the inbound gateway to NAVER WORKS.
\nYou can enter up to 50 IPs and divide them by commas (,).
\nYou can enter ranges up to x.x.x.0\/20 (e.g., 10.0.0.1, 10.1.1.0\/24).<\/p>\n- \n
- Also, the following options can be selected.\n
- \n
- Receive email only from the registered IP above<\/li>\n
- Email sent internally go through the gateway<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n
- Set spam filtering options.\n
- \n
- Filter spam with regular expressions: If you set this item to 'Use', emails that match the regular expression will be received in Spam.<\/li>\n
- Exclude NAVER WORKS spam filtering when going through the gateway: If this option is in use, only the spam filter of the inbound gateway, without the spam filter of NAVER WORKS, will be used.
\nHowever, the receiving policy<\/a> set by the administrator will still work, and emails may be blocked as a result.<\/li>\n<\/ul>\n<\/li>\n- Click 'Save' at the top right.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
Inbound routing<\/span><\/h1>\n
You can send emails received in NAVER WORKS that match the set conditions to another server.<\/p>\n
The Inbound routing function can be used for various purposes: conducting a pre-test before introducing the NAVER WORKS Mail service or archiving emails received in NAVER WORKS to other external solutions.\u200b\u200b<\/p>\n
However, if the primary domain<\/a> is the by-works.com domain provided by NAVER WORKS, you cannot use the Inbound routing function.<\/p>\n
Inbound<\/strong> routing conditions and execution options<\/strong><\/h2>\n
PC Web<\/h3>
\n- \n
- Routing condition\n
- \n
- Internal email: Referring to emails exchanged between members of the same NAVER WORKS domain.<\/li>\n
- External email: Referring to emails with a sender not from the same NAVER WORKS domain or sent through an external server (routing).<\/li>\n<\/ul>\n<\/li>\n
- Routing execution\n
- \n
- Change route: After the route change, you can receive an email to the selected route (server).<\/li>\n<\/ul>\n<\/li>\n
- Routing target\n
- \n
- Recipient address in NAVER WORKS: Sends emails received at member (group) addresses in NAVER WORKS to the specified route.<\/li>\n
- Recipient address not in NAVER WORKS: Sends emails received to member (group) addresses that do not exist in NAVER WORKS to the specified route.<\/li>\n<\/ul>\n<\/li>\n
- Also save email in NAVER WORKS: If the option is in use, emails are sent to the specified route and stored in the NAVER WORKS inbox.
\n(However, if the recipient's address is not in NAVER WORKS, emails are sent to the designated route without saving.)<\/li>\n - If email reception fails at the route, a non-delivery report (NDR) will not be sent: Even if email is rejected based on the specified route settings, a bounce notification will not be sent.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n
Outbound routing<\/span><\/h1>\n
Outbound routing can send emails from NAVER WORKS to a server other than the original destination, and send additional emails to a previously used server for NAVER WORKS pre-test.<\/p>\n
Additionally, the outbound gateway feature has been integrated into outbound routing, making it usable for DLP (Data Loss Prevention) purposes.<\/p>\n
However, if the primary domain<\/a> is the by-works.com domain provided by NAVER WORKS, you cannot use the outbound routing feature.<\/p>\n
Outbound<\/strong> routing conditions and execution options<\/strong><\/h2>\n
PC Web<\/h3>
\n- \n
- Routing condition\n
- \n
- Internal email: Referring to emails exchanged between members of the same NAVER WORKS domain.<\/li>\n
- External email: Referring to all emails other than internally sent emails.<\/li>\n<\/ul>\n<\/li>\n
- Routing execution\n
- \n
- Change route: After the route change, you can send an email to the selected route (server).<\/li>\n
- Send additionally: If selected, sends additional email to the selected route by adding the sender's address to the recipient.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n
Manage routes<\/span><\/h1>\n
On the manage routes page, you can easily add or edit server (route) information used in inbound routing and outbound routing.
\n\u200b
\nYou can enter the server you want by pressing the 'Add route' button.
\n(The button for adding root is also provided for outbound routing and Inbound routing.)
\n\u200b
\nYou cannot delete the route currently in use but can edit the information.<\/p>\n
- Routing condition\n
- Click 'Save' at the top right.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
- Also, the following options can be selected.\n
- Add IP (Required): Add IP or IP range to block receiving emails from.
- In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap
- Add IP (Required): Add an IP or IP range to allow email reception.