{"id":53613,"date":"2020-06-22T19:08:08","date_gmt":"2020-06-22T10:08:08","guid":{"rendered":"\/en\/mail-settings\/"},"modified":"2025-07-04T16:26:23","modified_gmt":"2025-07-04T07:26:23","slug":"mail-settings","status":"publish","type":"admin-guides","link":"https:\/\/help.worksmobile.com\/en\/admin-guides\/manage-service\/mail\/mail-settings\/","title":{"rendered":"Mail general settings"},"content":{"rendered":"

This feature is available after applying for the Standard or Standard Plus plan of NAVER WORKS Core.<\/div><\/div>
\nChange the general settings of the Mail service.<\/p>\n

Email receipt confirmation<\/h1>\n

Adjust the setting to enable members to see when a recipient has read their email in 'Request email read receipt'.<\/p>\n

    \n
  1. In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap \"\" to open the menu.<\/li>\n
  2. Select 'General'.<\/li>\n
  3. Press \"\" right to 'Request email read receipt' to enable 'Request email read receipt'.<\/li>\n
  4. At the top right, press 'Save' to apply changes.<\/li>\n<\/ol>\n

    File attachments<\/h1>\n

    Set the maximum total size for all attached files. You can set up to 25 MB.<\/p>\n

      \n
    1. In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap \"\" to open the menu.<\/li>\n
    2. Select 'General'.<\/li>\n
    3. Press \"\" right to 'Attach file' and enter the maximum file size for uploads.<\/li>\n
    4. At the top right, press 'Save' to apply changes.<\/li>\n<\/ol>\n

      Files with download deadline<\/h1>\n

      Select whether to allow sending files that exceed the attachment size limit with an expiration date on the 'Admin > Security > Mail Security'<\/a> page.
      \n       If the 'Files with download limit' field is set to 'Allow Attachment' in 'Admin > Security >\u00a0Mail Security'<\/a>, you can set a limit on the number of attachments and size of files that have a download deadline on the 'General' page of Mail.<\/p>\n

      Additionally, files with a download deadline can include up to 10 attachments, each with a maximum size of 2 GB (2048 MB). The sent files can be downloaded up to 100 times within 7 days.<\/p>\n

        \n
      1. In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap \"\" to open the menu.<\/li>\n
      2. Select 'General'.<\/li>\n
      3. Press \"\" right to 'Files with download time limit'.<\/li>\n
      4. Enter the maximum attachment number and file size limit. Then press 'Save' to apply changes.<\/li>\n<\/ol>\n

        Set IMAP email migration server information<\/h1>\n

        Members can save up to 3 templates containing necessary information for IMAP email migration<\/a>.<\/p>\n

        To migrate IMAP emails, enable 'Import external email' settings under '<\/a>Admin > Security > Mail Security'<\/a>.<\/p>\n

          \n
        1. In the left menu of Admin, select 'Service' to expand the menu, then click 'Mail' to go to 'Mail'. On mobile, tap \"\" to open the menu.<\/li>\n
        2. Select 'General'.<\/li>\n
        3. Click 'Add Server Information' of 'IMAP Email Migration Server Information'.<\/li>\n
        4. Enter each field in 'IMAP Email Migration Server Information'.\n
            \n
          • Name: The template name displayed on the members' email migration screen.<\/li>\n
          • IMAP server address: Enter the address of the IMAP server where the email data is stored.<\/li>\n
          • Connection port: Enter the port number to connect to the IMAP server.<\/li>\n
          • Secure connection: Select whether to use SSL (or TLS) for the connection.<\/li>\n<\/ul>\n<\/li>\n
          • Select 'OK' to save.<\/li>\n<\/ol>\n","protected":false},"featured_media":0,"parent":53615,"menu_order":0,"template":"","yoast_head":"\nMail general settings - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/admin-guides\/manage-service\/mail\/mail-settings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mail general settings - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"Change the general settings of the Mail service. Email receipt confirmation Adjust the setting to enable members to see when a recipient has read their email in ''. In the left menu of Admin, select '' to expand the menu, then click '' to go to ''. On mobile, tap to open the menu. 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