\nYou can check and download the files in the message room folder.<\/p>\n
On mobile devices, file download may be restricted depending on administrator settings<\/a>.<\/p>\n You can view attached photos and videos in a larger size and download them to your device.<\/p>\n When you select a photo or video that is not available for download, File types not supported by the viewer will begin downloading when double-clicked.<\/p>\n You can view document files such as Excel, PowerPoint, and Word, files saved in Folder and download them to your device.<\/span><\/p>\n For PC web, you can browse files with NAVER WORKS Document Viewer<\/a> without any related programs.<\/p>\n However, on mobile, the device's default viewer or related program runs first. NAVER WORKS Document Viewer only runs if the administrator has set 'Restrict file download on mobile app<\/a>' or 'Watermark<\/a>' to use in 'Admin > Security > File Security'.<\/p>\n You can only download files to devices with iOS 11 or later versions.File download is not available to versions earlier than iOS 11 due to the nature of iOS.<\/p>\n However, when a file is tapped, the mobile Document Viewer<\/a> opens depending on the administrator's settings<\/a>, and downloads may be restricted.<\/p>\n On Android devices, you can choose which program to open attachments with.<\/p>\n However, when a file is tapped, the mobile Document Viewer<\/a> opens depending on the administrator's settings<\/a>, and downloads may be restricted.<\/p>\n When you select a file that is not available for download, Depending on the file extension, some files may start downloading immediately after double-clicking.<\/p>\nView and download photos\/videos<\/h1>\n
Mobile App<\/h3>
View and download photos\/videos<\/h3>\n
\n
![\"\"](\"\/wp-content\/uploads\/2024\/05\/common_24_save_line.png\")
at the bottom right to save the photo or video to your device.<\/li>\n<\/ol>\nDownload from the list<\/h3>\n
\n
![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon_more-1.png\"){kind=icon}
right to the photo or video to download.<\/li>\nDownload multiple photos or videos<\/h3>\n
\n
![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon_download_file.png\"){kind=icon}
.<\/li>\n<\/ol>\n will not be displayed.<\/p>\n<\/div><\/div>PC Web<\/h3>
View and download photos\/videos<\/h3>\n
\n
![\"\"](\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\")
at the top.<\/li>\nDownload from the list<\/h3>\n
\n
at the top.<\/li>\n right to the photo or video you want to download.<\/li>\nView and download files<\/h1>\n
Mobile App<\/h3>
View and download a file on iOS devices<\/h3>\n
\n
![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon_ios_action-1.png\"){kind=icon}
and then select 'Save to Files' to save.<\/li>\n<\/ol>\nView and download a file on Android devices<\/h3>\n
\n
Download multiple files<\/h3>\n
\n
to download the files.<\/li>\n<\/ol>\n will not be displayed.<\/p>\n<\/div><\/div>PC Web<\/h3>
View and download a file<\/h3>\n
\n
at the top.<\/li>\nDownload from the list<\/h3>\n
\n
at the top.<\/li>\n right to the file you want to download.<\/li>\n