You can also create and prepare notes in advance before uploading recordings or files.<\/p>\n
However, if the administrator restricts you from creating notes<\/a>, you cannot create a new note. You can only access and view the shared note.<\/p>\n A network connection is required for uploading and transcription. On mobile, you can also allow it only when there is a WiFi connection<\/a>.<\/p>\n
Transcription quota: How it\u2019s allocated<\/p>\n
\n- Transcription time (quota) is updated monthly, and unused transcription time (quota) does not roll over.<\/span><\/li>\n
- Transcription time (quota) is allocated on a pro-rata basis according to the contract start and end dates of the Note plan.<\/span><\/li>\n
- If the Note plan is changed during use, the transcription time (quota) from the previous plan will expire, and a new quota will be granted on a pro-rata basis according to the new plan.<\/li>\n
- Transcription time (quota) is shared by all members.<\/li>\n<\/ul>\n
\/\/ end of content for ko<\/div>\n<\/div>\n\n\/\/ start of content for jp<\/div>\n
Transcription quota: How it\u2019s allocated<\/p>\n
\n- Transcription time (quota) is updated monthly, and unused transcription time (quota) does not roll over.<\/span><\/li>\n
- When signing a new contract for a Note product, the entire transcription time (quota) based on that product (100%) will be paid.
- If the Note plan is changed during use, the transcription time (quota) from the previous plan will expire, and the full (100%) transcription time (quota) will be paid on a pro-rata basis according to the new plan.<\/li>\n
- Transcription time (quota) is shared by all members.<\/li>\n<\/ul>\n
\/\/ end of content for jp<\/div>\n<\/div>\n\n\/\/ start of content for ko en<\/div>\n
\n(However, when renewing the product, payment is calculated on a daily basis.)\u00a0<\/span><\/li>\n
Information for recording and file uploading<\/p>\n
\n- Depending on the product you are using, up to 360 minutes of recording and files may be uploaded at a time.<\/span>\n
\n- Lite\/Team: 180 minutes<\/li>\n
- Business\/Business Plus\/Enterprise: 360 minutes<\/li>\n<\/ul>\n<\/li>\n
- If your recording exceeds the maximum recording time for each product, the recording will end and only the content recorded up to that point will be transcribed.<\/span><\/li>\n
- Files that exceed the maximum recording time for each product cannot be uploaded. Only upload files not longer than the maximum time limit.<\/li>\n<\/ul>\n
\/\/ end of content for ko en<\/div>\n<\/div>\n\n\/\/ start of content for jp<\/div>\n
Information for recording and file uploading<\/p>\n
\n- Depending on the product you are using, up to 360 minutes of recording and files may be uploaded at a time.<\/span>\n
\n- Free: 60 minutes<\/li>\n
- solo: 180 minutes<\/li>\n
- Team\/Business\/Enterprise: 360 minutes<\/li>\n<\/ul>\n<\/li>\n
- If your recording exceeds the maximum recording time for each product, the recording will end and only the content recorded up to that point will be transcribed.<\/span><\/li>\n
- Files that exceed the maximum recording time for each product cannot be uploaded. Only upload files not longer than the maximum time limit.<\/li>\n<\/ul>\n
\/\/ end of content for jp<\/div>\n<\/div>\n
Recording quota deduction<\/p>\n
\n- Transcription time (quota) is deducted based on the time the transcription begins.<\/span><\/li>\n
- If you cancel uploading, the usage time will not be deducted.<\/span><\/li>\n
- If you try to create a note while there is even a little recording transcription time (quota) left, you can convert transcripts normally for up to the maximum time (up to 360 minutes) of the product you are using.<\/li>\n
- If your transcription time (quota) has been fully used up, recordings can still be made, but they won\u2019t be transcribed into text.<\/li>\n<\/ul>\n<\/div><\/div>\n
Record audio<\/h1>\n
You can start recording and create a new note.<\/p>\n
You can also set the recognized language<\/a>, add bookmarks<\/a> and create a memo<\/a> while recording.<\/p>\n
Mobile App<\/h3>\n
\n- Tap
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/08\/icon-n-clova-plus.png\")
in ClovaNote.<\/li>\n - Tap 'Record' to start recording. Place the microphone as close as possible to the person speaking while recording.<\/li>\n
- To end recording, press 'Done'.<\/li>\n
- Select 'Audio category' and 'Number of participants'.<\/li>\n
- The audio is automatically transcribed, and a push notification for the new transcript will be sent.<\/li>\n<\/ol>\n<\/div><\/div>
PC Web<\/h3>\n
\n- Click Record > Record in the top left corner to begin recording. Place the microphone as close as possible to the person speaking while recording.<\/li>\n
- To end recording, press 'Done'.<\/li>\n
- Select 'Audio category' and 'Number of participants'.<\/li>\n
- The audio is automatically transcribed, and a push notification for the new transcript will be sent.<\/li>\n<\/ol>\n
However, a microphone must be connected when recording on PC.<\/p>\n
On PC, you cannot record any audio playing on the browser such as the audio from other members during a video call.<\/p>\n
If a dialog box asking a permission to record appears, you must allow ClovaNote to access your microphone in the browser settings<\/em>.<\/p>\n
<\/div><\/div><\/div><\/span><\/p>\n\n\/\/ start of content for ko en<\/div>\n\/\/ end of content for ko en<\/div>\n<\/div>\n\n\/\/ start of content for jp<\/div>\n\/\/ end of content for jp<\/div>\n<\/div>\n
Record video meeting audio<\/h1>\n
Record audio during a video meeting to create a note.<\/p>\n
When you enter a video meeting link, the ClovaNote bot automatically joins the meeting, records it, and generates meeting minutes.<\/p>\n
Recording is supported on the following video conferencing services: NAVER WORKS, Zoom, Microsoft Teams, Webex, and Google Meet.<\/p>\n
Note that NAVER WORKS video meetings are available only to NAVER WORKS Core users.<\/p>\n
Note that LINE WORKS video meetings are available only to LINE WORKS users.<\/p>\n
In the case of Zoom, Webex, and Google Meet, only the host account can approve the ClovaNote bot's participation.<\/p>\n
A single user can record up to 2 video meetings simultaneously.<\/span><\/p>\n
Mobile App<\/h3>\n
\n- Tap
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/08\/icon-n-clova-plus.png\")
in the ClovaNote app.<\/li>\n - Select 'Record Video Meeting'.<\/li>\n
- Select the language to recognize the meeting.<\/li>\n
- Tap 'Request' after entering the meeting link.<\/li>\n
- If the video meeting host approves the ClovaNote bot's participation, the bot automatically joins the meeting and starts recording.<\/li>\n
- When the meeting ends, audio is automatically converted to text.<\/li>\n<\/ol>\n<\/div><\/div>
PC Web<\/h3>\n
\n- Click Record > Record a video meeting in the upper left corner of the ClovaNote website.<\/li>\n
- Select the language to recognize the meeting.<\/li>\n
- After entering the meeting link, click 'Request'.<\/li>\n
- If the video meeting host approves the ClovaNote bot's participation, the bot automatically joins the meeting and starts recording.<\/li>\n
- When the meeting ends, audio is automatically converted to text.<\/li>\n<\/ol>\n
\n\/\/ start of content for ko en<\/div>\n Information on video meeting recording\u00a0'Checking connection'<\/strong><\/p>\n
<\/div><\/div><\/div><\/p>\n
\n- In cases of Microsoft Teams and Google Meet, if the video conferencing service undergoes an update or structural change, the integration with ClovaNote may be temporarily interrupted, and the recording function via the bot may not work properly.<\/li>\n
- This is not a system issue with ClovaNote, but rather an integration interruption caused by structural changes in the external video conferencing service and may result in 'Checking connection' situations. Thank you for your understanding.<\/li>\n
- ClovaNote continuously monitors the integration status through a health check process and responds as quickly as possible when an issue occurs.<\/li>\n<\/ul>\n
Information on service recovery<\/p>\n
\n- Restoring this feature may take more than 1 day, and the duration could be extended depending on the stabilization of the integrated video conferencing service.<\/li>\n
- If the integration issue lasts for an extended period, we\u2019ll quickly share updates through the Help Center and NAVER WORKS notices.<\/li>\n<\/ul>\n<\/div><\/div>\n
\/\/ end of content for ko en<\/div>\n<\/div>\n\n\/\/ start of content for jp<\/div>\n About video meeting recording\u00a0'Checking connection'\u00a0<\/strong><\/p>\n
\n- If an update or specification change is made to an integrated service such as Microsoft Teams or\u00a0Google Meet, integration with AiNote may be temporarily suspended and the web meeting recording function may become unavailable. If integration is temporarily suspended, you will be notified via a 'temporarily unavailable' badge in the external service section on the web meeting URL input screen.<\/li>\n
- This is not an error on the AiNote side; it is due to an integration interruption resulting from specification changes or internal structure updates on the external service's side. Thank you in advance for your understanding.<\/li>\n
- AiNote always checks the situation through automatic monitoring of the integration status, and if a problem is detected, recovery measures are carried out as quickly as possible.<\/li>\n<\/ul>\n
\u203b Regarding the period until restoration<\/p>\n
\n- If the web meeting recording function is temporarily suspended due to a specification change on the external service side, recovery may take 1 day or more.<\/li>\n
- Also, since the recovery period will vary depending on the situation on the integrated web meeting service side, it may take longer in some cases.<\/li>\n<\/ul>\n<\/div><\/div>\n
\/\/ end of content for jp<\/div>\n<\/div>\nThis feature is available after applying for NAVER WORKS Core.<\/div><\/div><\/p>\n
Record from Calendar<\/h1>\n
You can record an audio or video meeting by importing calendar information from NAVER WORKS Calendar.<\/p>\n
NAVER WORKS integration is required to start a ClovaNote recording from the calendar.<\/p>\n
If 'Record Video Meeting' is selected<\/span>, the ClovaNote bot will automatically be requested to participate using a video meeting link saved in the event.<\/p>\n
If automatic meeting recording is scheduled for the event<\/a>, the ClovaNote bot will automatically be requested to participate as soon as the event begins.<\/p>\n
When you record events that you\u2019ve created, you can also view your note in 'View Note' on the event view screen.<\/p>\n
However, recording is not available while offline.<\/p>\n
Mobile App<\/h3>\n
\n- At the top of the ClovaNote app, tap \u2018Record\u2019 or \u2018Record Video Meeting\u2019 button for the event you want to record from \u2018Today\u2019.<\/li>\n
- Make sure the recording has started.<\/li>\n<\/ol>\n<\/div><\/div>
PC Web<\/h3>\n
\n- At the top of the ClovaNote app, click \u2018Record\u2019 or \u2018Record Video Meeting\u2019 button for the event you want to record from \u2018Today\u2019.<\/li>\n
- Make sure the recording has started.<\/span><\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
\n\/\/ start of content for ko en<\/div>\n
Upload an audio file<\/h1>\n
You can create a note by uploading a recording file.<\/p>\n
You can also edit the title, participants, and memo you enter later.<\/p>\n
Mobile App<\/h3>\n
\n- If the file is recorded with the iOS default recorder, you need to move the file in Voice Memos before uploading.<\/li>\n
- Check the file you want to use in Voice Memos. Tap 'Save To Files' and move the file to iCloud Drive or My iPhone folder.<\/li>\n<\/ul>\n
\n- Tap
![\"\"](\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/08\/icon-n-clova-plus.png\")
in ClovaNote.<\/li>\n - Tap 'Upload file'.<\/li>\n
- Enter the title, participants, and memo in 'New note'.<\/li>\n
- Select the file to upload.\n
\n- Android: Select the audio file from either the call audio or general tab.
- iOS:Select the audio file to transcribe from the iCloud Drive or My iPhone folder.
- Select 'Audio category' and 'Number of participants' of the uploaded file.<\/li>\n
- When the file is uploaded, the audio is automatically transcribed and a push notification for a new transcript will be sent.<\/li>\n<\/ol>\n<\/div><\/div>
\nIf you use automatic recording in the settings, the audio file is saved in the call audio tab.<\/li>\n
\nHowever, only files with .m4a, .mp3, .aad, .amr, and .wav extensions can be uploaded on iOS.<\/li>\n<\/ul>\n<\/li>\n
PC Web<\/h3>\n
\n- Click New Note in the upper left corner of the ClovaNote website.<\/li>\n
- Drag and drop or attach the file to upload after selecting a recognized language.\n
\n- You can only upload files with .m4a, .mp3, .aac, and .wav extensions and the maximum file size is 300 MB.<\/li>\n<\/ul>\n<\/li>\n
- Select 'Audio category' and 'Number of participants' of the uploaded file.<\/li>\n
- When the file is uploaded, the audio is automatically transcribed and a push notification for a new transcript will be sent.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
On the PC web, you can create notes by uploading multiple files at once.<\/p>\n\/\/ end of content for ko en<\/div>\n<\/div>\n\n\/\/ start of content for jp<\/div>\n
Files are transcribed sequentially and created as individual notes when you select and drag 2 or more files into the My Notes list on the PC home or in a folder.<\/p>\n
You can select a recognized language, and the audio type and number of participants are set as default.<\/p>\n
However, we recommend that you do not upload more than 100 files at once. Please check on the network connection and available quota before uploading files.<\/p>\n<\/div><\/div>\n
Mobile App<\/h3>\n
\n- If the file is recorded with the iOS default recorder, you need to move the file in Voice Memos before uploading.<\/li>\n
- Check the file you want to use in Voice Memos. Tap 'Save To Files' and move the file to iCloud Drive or My iPhone folder.<\/li>\n<\/ul>\n
\n- Tap
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/08\/icon-n-clova-plus.png\")
in ClovaNote.<\/li>\n - Tap 'Upload file'.<\/li>\n
- Enter the title, participants, and memo in 'New note'.<\/li>\n
- Select the file to upload.\n
\n- iOS\/Android: Select the audio file you want to transcribe.
- Select 'Audio category' and 'Number of participants' of the uploaded file.<\/li>\n
- When the file is uploaded, the audio is automatically transcribed and a push notification for a new transcript will be sent.<\/li>\n<\/ol>\n<\/div><\/div>
\nYou can only upload audio files with .m4a, .mp3, .aad, .amr, and .wav extensions.<\/li>\n<\/ul>\n<\/li>\n
PC Web<\/h3>\n
\n- Click New Note in the upper left corner of the ClovaNote website.<\/li>\n
- Drag and drop or attach the file to upload after selecting a recognized language.\n
\n- You can only upload files with .m4a, .mp3, .aac, and .wav extensions and the maximum file size is 300 MB.<\/li>\n<\/ul>\n<\/li>\n
- Select 'Audio category' and 'Number of participants' of the uploaded file.<\/li>\n
- When the file is uploaded, the audio is automatically transcribed and a push notification for a new transcript will be sent.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
On the PC web, you can create notes by uploading multiple files at once.<\/p>\n\/\/ end of content for jp<\/div>\n<\/div>\n
Files are transcribed sequentially and created as individual notes when you select and drag 2 or more files into the My Notes list on the PC home or in a folder.<\/p>\n
You can select a recognized language, and the audio type and number of participants are set as default.<\/p>\n
However, we recommend that you do not upload more than 100 files at once. Please check on the network connection and available quota before uploading files.<\/p>\n<\/div><\/div>\n
Create a note in advance<\/h1>\n
You can enter the title, participants, topics, etc. in advance if you don\u2019t have a file or cannot start recording.<\/p>\n
Then, start recording or uploading a file to create a new note when the meeting starts.<\/p>\n
Mobile App<\/h3>\n
\n- Tap
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/08\/icon-n-clova-plus.png\")
in ClovaNote.<\/li>\n - Tap 'New note'.<\/li>\n
- Enter the title, 'Participants', and 'Memo'.<\/li>\n
- Tap 'Record' to start recording or upload the file you already have in 'New note'.<\/li>\n
- When the file is uploaded, the audio is automatically transcribed and a push notification for a new transcript will be sent.<\/li>\n<\/ol>\n<\/div><\/div>
PC Web<\/h3>\n
\n- Click
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/08\/icon-n-clova-newnote.png\")
at the top left.<\/li>\n - Enter the title, 'Participants', and 'Memo'.<\/li>\n
- Click 'Record' to start recording or upload the file you already have in 'New note'.<\/li>\n
- When the file is uploaded, the audio is automatically transcribed and a push notification for a new transcript will be sent.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n","protected":false},"featured_media":0,"parent":354573,"menu_order":0,"template":"","yoast_head":"\n
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