{"id":348620,"date":"2018-04-03T12:20:06","date_gmt":"2018-04-03T03:20:06","guid":{"rendered":"https:\/\/help.worksmobile.com\/use-guides\/check-read-receipts\/"},"modified":"2024-10-08T17:48:31","modified_gmt":"2024-10-08T08:48:31","slug":"read-receipt","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/check-message\/read-receipt\/","title":{"rendered":"Check read receipts"},"content":{"rendered":"<p><div class=\"green lw_tip\"><div class=\"lw_tip_content\">This feature is available after applying for NAVER WORKS Core.<\/div><\/div><br \/>\nYou can check how many people have read your messages in the message room.<\/p>\n<p>It helps keep track of business conversations as you can check who read the message or not.<\/p>\n<h1>Check the number of members who read the message<\/h1>\n<p>The number of members who read the message appears at the left as 'Read by 5'. In 1:1 message rooms, it appears as 'Read'.<\/p>\n<h1>Check the number of members who have not read the message<\/h1>\n<p>You can check a list of members who have not read the message you sent.<\/p>\n<p>For urgent matters, you can tap the member's profile to send a 1:1 message, or call the member. You can also send a message to a specific person using <a href=\"?page_id=2615\">Mentions<\/a> in the message room.<\/p>\n<p>However, you cannot check members who read the message in message rooms that have <a href=\"\/en\/use-guides\/message\/message-with-external-user\/message-line-user\/\">LINE users<\/a> or <a href=\"\/en\/use-guides\/message\/message-with-external-user\/message-with-external-line-works-user\/\">NAVER WORKS users from other companies<\/a>.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>\u00a0Tap 'Read'. Check the members who have read the message and those who have not.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Message'.<\/li>\n<li>Click a message room from the message room list.<\/li>\n<li>Click 'Read' that appears above the message sent time.<br \/>\nCheck the members who have read the message and those who have not.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29323\" src=\"\/wp-content\/uploads\/2024\/04\/icon-message-pc-web-board-button.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top left of the screen.<\/li>\n<li>Click a message room from the message room list.<\/li>\n<li>Click 'Read' that appears above the message sent time.<br \/>\nCheck the members who have read the message and those who have not.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<p>Connect with other members by pressing their profile photos for 1:1 messages and more.<\/p>\n","protected":false},"featured_media":0,"parent":54601,"menu_order":0,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Check read receipts - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/check-message\/read-receipt\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Check read receipts - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"You can check how many people have read your messages in the message room. 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