{"id":53793,"date":"2019-08-15T14:48:04","date_gmt":"2019-08-15T05:48:04","guid":{"rendered":"\/en\/general-message-room\/"},"modified":"2025-03-06T16:24:18","modified_gmt":"2025-03-06T07:24:18","slug":"general-message-room","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/message-room\/general-message-room\/general-message-room\/","title":{"rendered":"General message rooms"},"content":{"rendered":"

This feature is available after applying for NAVER WORKS Core.<\/div><\/div>
\nGeneral message room is a type of message room where you can invite anyone to have a conversation.<\/p>\n

You can have 1:1 or group conversations and freely invite people to the message room or remove them from the message room.<\/p>\n

In a message room where multiple people chat, you can collaborate using Note, Event, Task, and Folder.<\/p>\n

Mailing List and Group privacy settings are only available for team message rooms<\/a> and group message rooms<\/a>.<\/p>\n

For team\/group message rooms, which are not general message rooms, \"\" is displayed at the bottom right of the representative picture in the message room list.<\/p>\n

Create a general message room<\/h1>\n

You can create a 1:1 or group message room via contact search results or the organization chart.<\/p>\n

If you select multiple members and create a message room, message room where the same member has already joined will be recommended.<\/p>\n

When you select an existing message room, you can continue the conversation without creating another similar message room.<\/p>\n

Mobile App<\/h3>
\n
    \n
  1. Tap \"\" in Message.<\/li>\n
  2. Select between 'Company Members' and 'External Users'.<\/li>\n
  3. Search for the name of the person to chat with or select a name from the organization chart.
    \n<\/del><\/del><\/li>\n
  4. Tap 'Confirm'.
    \nIf there is a message room where the selected members have already joined, select an existing message room from the 'Participating message rooms' list or tap 'Create New Message Room'.<\/li>\n
  5. You can name, select a photo, and write a description for the new message rooms with multiple participants. After confirming the basic information, tap 'Create' to start the conversation.<\/li>\n<\/ol>\n<\/div><\/div>

    PC Web<\/h3>
    \n
      \n
    1. Click \"\" at the top.<\/li>\n
    2. Click 'Message'.<\/li>\n
    3. Click 'New' at the top of the message room list.<\/li>\n
    4. Select between 'Company Members' and 'External Users'.<\/li>\n
    5. Search for the name of the person to chat with or click a name from the organization chart.
      \n<\/del><\/del><\/li>\n
    6. Click 'OK'.
      \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Message room with participating members' list or click 'Create Message Room'.<\/li>\n
    7. You can name, select a photo, and write a description for the new message rooms with multiple participants. After confirming the basic information, tap 'Create' to start the conversation.<\/li>\n<\/ol>\n<\/div><\/div>

      PC App<\/h3>
      \n
        \n
      1. Click \"\" at the top left of the screen.<\/li>\n
      2. Click \"\" at the bottom of the message room list.<\/li>\n
      3. Select between 'Company Members' and 'External Users'.<\/li>\n
      4. Search for the name of the person to chat with or select a name from the organization chart.
        \n<\/del><\/del><\/li>\n
      5. Click 'OK'.
        \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Participating message rooms' list or click 'Create Message Room'.<\/li>\n
      6. You can name, select a photo, and write a description for the new message rooms with multiple participants. After confirming the basic information, tap 'Create' to start the conversation.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

        Create a message room if there is someone to converse with<\/h2>\n

        You can also create a message room directly if you already have a person to chat with.<\/p>\n

          \n
        • Create a 1:1 message room in profile<\/li>\n
        • Create a 1:1 message room in Contacts<\/li>\n
        • Create a message room with event participants<\/li>\n
        • Create a message room with email recipients<\/li>\n
        • Create a message room with existing message rooms<\/li>\n<\/ul>\n

          Create a 1:1 message room in profile<\/h3>\n

          You can create a 1:1 message room in the profile that appears when you press a user\u2019s name or the profile picture throughout the services, including Contacts, Message, Mail, Event, Board, and Drive.<\/p>\n

          Mobile App<\/h3>
          \n
            \n
          1. Tap a user\u2019s name or the profile picture.<\/li>\n
          2. Tap 'Message' in the profile to create a 1:1 message room.<\/li>\n<\/ol>\n<\/div><\/div>

            PC Web<\/h3>
            \n
              \n
            1. Click a user's name or the profile picture.<\/li>\n
            2. Click 'Message' in the profile to create a 1:1 message room.<\/li>\n<\/ol>\n<\/div><\/div>

              PC App<\/h3>
              \n
                \n
              1. Click a user's name or the profile picture.<\/li>\n
              2. Click \"\" in the profile to create a 1:1 message room.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                Create a 1:1 message room in Contacts<\/h3>\n

                You can find a contact from Contacts to create a 1:1 message room.<\/p>\n

                Mobile App<\/h3>
                \n
                  \n
                1. Tap 'Home' at the bottom.<\/li>\n
                2. Tap 'Contacts'.<\/li>\n
                3. Search the organization chart or contacts, then tap on the profile.<\/li>\n
                4. Tap 'Message' to create a message room.<\/li>\n<\/ol>\n<\/div><\/div>

                  PC Web<\/h3>
                  \n
                    \n
                  1. Click \"\" at the top.<\/li>\n
                  2. Click 'Contacts'.<\/li>\n
                  3. Search the organization chart or contacts, then click on the name.<\/li>\n
                  4. Click 'Message' in the profile to create a message room.<\/li>\n<\/ol>\n<\/div><\/div>

                    PC App<\/h3>
                    \n
                      \n
                    1. Click \"\" at the top left of the screen.<\/li>\n
                    2. Search the organization chart or contacts, then click on the profile picture.<\/li>\n
                    3. Click the Message icon to create a message room.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                      Create a message room in members list<\/h3>\n

                      You can create a message room directly in the members list.<\/p>\n

                      PC App<\/h3>
                      \n
                        \n
                      1. Click \"\" at the top left of the screen.<\/li>\n
                      2. Select a member you want to send a message to in the search bar. Double-click or right-click the member and click 'Send message'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                        Create a message room with event participants<\/h3>\n

                        You can create message rooms for participants of a meeting directly in Event.<\/p>\n

                        The event title will be the title of the message room.<\/p>\n

                        Mobile App<\/h3>
                        \n
                          \n
                        1. In Calendar, open an event that involves participants that you want to create a message room with.<\/li>\n
                        2. Tap 'Message All' in Event.<\/li>\n
                        3. Select the members you want to invite to the message room and tap 'Confirm'.
                          \nIf there is a message room where the selected members have already joined, select an existing message room from the 'Participating message rooms' list or tap 'Create New Message Room'.<\/li>\n<\/ol>\n<\/div><\/div>

                          PC Web<\/h3>
                          \n
                            \n
                          1. Click \"\" at the top.<\/li>\n
                          2. Click 'Calendar'.<\/li>\n
                          3. Click the event that involves participants that you want to create a message room with.<\/li>\n
                          4. Click 'Message' found at the right side of the participant in 'Attendee'.<\/li>\n
                          5. Select the members you want to invite to the message room and click 'OK'.
                            \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Message room with participating members' list or click 'Create Message Room'.<\/li>\n<\/ol>\n<\/div><\/div>

                            PC App<\/h3>
                            \n
                              \n
                            1. Click \"\" at the bottom left of the screen.<\/li>\n
                            2. Go to the Calendar in the PC web.<\/li>\n
                            3. Click the event that involves participants that you want to create a message room with.<\/li>\n
                            4. Click 'Message' found at the right side of the participant in 'Attendee'.<\/li>\n
                            5. Select the members you want to invite to the message room and click 'OK'.
                              \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Message room with participating members' list or click 'Create Message Room'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                              Create a message room with email senders and recipients<\/h3>\n

                              You can create a message room with senders and recipients of an email.<\/p>\n

                              The email\u2019s subject will be the title of the message room.<\/p>\n

                              Mobile App<\/h3>
                              \n
                                \n
                              1. Tap the email in which the person you want to have a conversation with is either the sender or recipient.<\/li>\n
                              2. Tap 'Message All'.<\/li>\n
                              3. Select the members you want to invite to the message room and tap 'Confirm'.
                                \nIf there is a message room where the selected members have already joined, select an existing message room from the 'Participating message rooms' list or tap 'Create New Message Room'.<\/li>\n<\/ol>\n<\/div><\/div>

                                PC Web<\/h3>
                                \n
                                  \n
                                1. Click \"\" at the top.<\/li>\n
                                2. Click 'Mail'.<\/li>\n
                                3. Click the email in which the person you want to have a conversation with is either the sender or recipient.<\/li>\n
                                4. Click 'Message' found at the right side of the email address of the sender.<\/li>\n
                                5. Select the members you want to invite to the message room and click 'OK'.
                                  \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Message room with participating members' list or click 'Create Message Room'.<\/li>\n<\/ol>\n<\/div><\/div>

                                  PC App<\/h3>
                                  \n
                                    \n
                                  1. Click \"\" at the bottom left of the screen.<\/li>\n
                                  2. Move to the Mail in the PC web.<\/li>\n
                                  3. Click the email in which the person you want to have a conversation with is either the sender or recipient.<\/li>\n
                                  4. Click 'Message' found at the right side of the email address of the sender.<\/li>\n
                                  5. Select the members you want to invite to the message room and click 'OK'.
                                    \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Message room with participating members' list or click 'Create Message Room'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                                    Create a message room with existing message rooms<\/h3>\n

                                    You can create a new message room by selecting members in the existing message room. You can further choose to add members.<\/p>\n

                                    Not available for Message to me, 1:1 message room, and a message room with external contacts.<\/p>\n

                                    Mobile App<\/h3>
                                    \n
                                      \n
                                    1. Tap 'Message' at the bottom.<\/li>\n
                                    2. In the message room list, tap the message room with the members you want to include in the new message room.<\/li>\n
                                    3. Tap \"\" at the top right.<\/li>\n
                                    4. Tap 'New Message Room'.<\/li>\n
                                    5. Select the members to include.
                                      \nTo add members who are not in the existing message room, enter member information on 'Search contacts'.<\/li>\n
                                    6. Check the selected members and then tap 'Confirm'.
                                      \nIf there is a message room where the selected members have already joined, select an existing message room from the 'Participating message rooms' list or tap 'Create New Message Room'.<\/li>\n<\/ol>\n<\/div><\/div>

                                      PC Web<\/h3>
                                      \n
                                        \n
                                      1. Click \"\" at the top.<\/li>\n
                                      2. Click 'Message'.<\/li>\n
                                      3. In the message room list, click the message room with the members you want to include in the new message room.<\/li>\n
                                      4. Click \"\" at the top right.<\/li>\n
                                      5. Click 'Create Message Room'.<\/li>\n
                                      6. Select the members to include.
                                        \nTo add members who are not in the existing message room, enter member information on 'Search names, teams, or emails'.<\/li>\n
                                      7. Check the selected members and click 'OK'.
                                        \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Message room with participating members' list or click 'Create Message Room'.<\/li>\n<\/ol>\n<\/div><\/div>

                                        PC App<\/h3>
                                        \n
                                          \n
                                        1. Click \"\" at the top left.<\/li>\n
                                        2. In the message room list, click the message room with the members you want to include in the new message room.<\/li>\n
                                        3. Click \"\" at the top right.<\/li>\n
                                        4. Click 'Create Message Room'.<\/li>\n
                                        5. Select the members to include.
                                          \nTo add members who are not in the existing message room, enter member information on 'Search contacts'.<\/li>\n
                                        6. Check the selected members and click 'OK'.
                                          \nIf there is a message room where the selected members have already joined, click 'Open' right to the existing message room in the 'Participating message rooms' list or click 'Create Message Room'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                                          Invite a member to a message room<\/h1>\n

                                          You can invite additional members to an existing message room.<\/p>\n

                                          Mobile App<\/h3>
                                          \n
                                            \n
                                          1. Tap \"\" in a message room.<\/li>\n
                                          2. Tap 'Invite'.<\/li>\n
                                          3. Select members you want to invite.<\/li>\n
                                          4. Tap 'Confirm'.<\/li>\n<\/ol>\n<\/div><\/div>

                                            PC Web<\/h3>
                                            \n
                                              \n
                                            1. Click \"\" at the top.<\/li>\n
                                            2. Click 'Message'.<\/li>\n
                                            3. Click a message room from the message room list.<\/li>\n
                                            4. Click \"\" at the top right of the message room.<\/li>\n
                                            5. Click 'Invite'.<\/li>\n
                                            6. Select members you want to invite.<\/li>\n
                                            7. Click 'Invite'.<\/li>\n<\/ol>\n<\/div><\/div>

                                              PC App<\/h3>
                                              \n
                                                \n
                                              1. Click \"\" at the top left of the screen.<\/li>\n
                                              2. Click a message room from the message room list.<\/li>\n
                                              3. Click \"\" at the top right of the message room.<\/li>\n
                                              4. Click 'Invite'.<\/li>\n
                                              5. Select members you want to invite.<\/li>\n
                                              6. Click 'Invite'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                                                Remove members from a message room<\/h1>\n

                                                You can remove members who were invited to the message room by mistake, or members who no longer need to participate in the conversation.<\/p>\n

                                                Removed members will receive a service notification stating that they have been excluded from the message room.<\/p>\n

                                                Mobile App<\/h3>
                                                \n
                                                  \n
                                                1. Tap \"\" at the top right.<\/li>\n
                                                2. Tap 'Member(s) in conversation'.<\/li>\n
                                                3. Tap \"\" and then 'Remove'.<\/li>\n
                                                4. Select the members you want to remove, then tap \"\" at the bottom and then 'Remove'.<\/li>\n<\/ol>\n<\/div><\/div>

                                                  PC Web<\/h3>
                                                  \n
                                                    \n
                                                  1. Click \"\" at the top.<\/li>\n
                                                  2. Click 'Message'.<\/li>\n
                                                  3. Click a message room from the message room list.<\/li>\n
                                                  4. Click your profile picture at the top of the message room.<\/li>\n
                                                  5. Hover over the member you want to remove and click the 'x' icon at the right.<\/li>\n
                                                  6. Click 'OK'.<\/li>\n<\/ol>\n<\/div><\/div>

                                                    PC App<\/h3>
                                                    \n
                                                      \n
                                                    1. Click \"\" at the top left of the screen.<\/li>\n
                                                    2. Click a message room from the message room list.<\/li>\n
                                                    3. Click the room name or profile picture at the top of the message room.<\/li>\n
                                                    4. Hover over the member you want to remove and click the 'x' icon at the right.<\/li>\n
                                                    5. Click 'Remove'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                                                      Leave a general message room<\/h1>\n

                                                      You can leave a 1:1 message room or group message room.<\/p>\n

                                                      Once you leave a message room, you can no longer see the conversation shared in the message room. The members remaining in the message room can continue using the message room even after the creator of the message room leaves.<\/p>\n

                                                      Leave a general message room directly<\/h2>\n

                                                      You can leave a general message room on your own.<\/p>\n

                                                      Mobile App<\/h3>
                                                      \n
                                                        \n
                                                      1. Tap \"\" in the message room you want to leave.<\/li>\n
                                                      2. Tap 'Leave' and then tap 'Confirm' to leave the message room.<\/li>\n<\/ol>\n<\/div><\/div>

                                                        PC Web<\/h3>
                                                        \n
                                                          \n
                                                        1. Click \"\" at the top.<\/li>\n
                                                        2. Click 'Message'.<\/li>\n
                                                        3. Click the message room you want to leave from the message room list.<\/li>\n
                                                        4. Click \"\" at the top right of the message room.<\/li>\n
                                                        5. Click 'Leave'.<\/li>\n<\/ol>\n<\/div><\/div>

                                                          PC App<\/h3>
                                                          \n
                                                            \n
                                                          1. Click \"\" at the top left of the screen.<\/li>\n
                                                          2. Click the message room you want to leave from the message room list.<\/li>\n
                                                          3. Click \"\" at the top right.<\/li>\n
                                                          4. Click 'Leave'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

                                                            Leave a general message room from the list<\/h2>\n

                                                            You can leave a message room directly from the message room list.<\/p>\n

                                                            Mobile App<\/h3>
                                                            \n
                                                              \n
                                                            1. Swipe left on the message room you want to leave from the message room list.<\/li>\n
                                                            2. Tap 'Leave'.<\/li>\n
                                                            3. Tap 'Confirm' on the dialogue box.<\/li>\n<\/ol>\n

                                                              You can also tap and hold one message room and then select multiple message rooms to leave at once.<\/p>\n<\/div><\/div>

                                                              PC Web<\/h3>
                                                              \n
                                                                \n
                                                              1. Click \"\" at the top.<\/li>\n
                                                              2. Click 'Message'.<\/li>\n
                                                              3. Hover the mouse over the message room you want to leave, and click \"\".<\/li>\n
                                                              4. Click 'Leave'.<\/li>\n
                                                              5. If there is more than one message room you want to leave, select together and click 'Leave'.<\/li>\n<\/ol>\n<\/div><\/div>

                                                                PC App<\/h3>
                                                                \n
                                                                  \n
                                                                1. Click \"\" at the top left of the screen.<\/li>\n
                                                                2. Right-click the message room you want to leave from the message room list.<\/li>\n
                                                                3. Click 'Leave'.<\/li>\n
                                                                4. If there is more than one message room you want to leave, select together and click 'Leave'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n","protected":false},"featured_media":0,"parent":54625,"menu_order":0,"template":"","yoast_head":"\nGeneral message rooms - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/message-room\/general-message-room\/general-message-room\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General message rooms - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"General message room is a type of message room where you can invite anyone to have a conversation. 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