{"id":53847,"date":"2019-07-15T12:04:13","date_gmt":"2019-07-15T03:04:13","guid":{"rendered":"\/en\/spammail\/"},"modified":"2025-12-12T16:33:40","modified_gmt":"2025-12-12T07:33:40","slug":"spam-mail","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/settings\/spam-mail\/","title":{"rendered":"Spam settings"},"content":{"rendered":"<p><div class=\"green lw_tip\"><div class=\"lw_tip_content\">This feature is available after applying for the Standard or Standard Plus plan of NAVER WORKS Core.<\/div><\/div><br \/>\nYou can report received emails as spam or set spam filtering.<\/p>\n<p>Manage a blocked sender list to move emails from specific email addresses or domains to Spam.<\/p>\n<p>Also, you can add specific email addresses or domains to your safe senders list to prevent them from being filtered as spam.<\/p>\n<h1>Spam settings<\/h1>\n<p>Set the types of emails to classify as spam and how to handle emails reported as spam.<\/p>\n<h2>Spam auto filter settings<\/h2>\n<p>You can set to filter specific emails as spam.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37767\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top right in Mail.<\/li>\n<li>Click 'Advanced' and then 'Spam'.<\/li>\n<li>Select the setting from 'Automatically filter spam'.\n<ul>\n<li>Automatically classified as spam if my email address is not included as recipient or Cc (Bcc): Filter emails that do not contain your email address as recipient to 'Spam'.<br \/>\nHowever, emails received through the mailing list of the group you belong to may also be filtered as spam. You can prevent such spam filtering by adding the group to the <a href=\"\/en\/use-guides\/mail\/settings\/spam-mail\/#i-2-2\">safe senders list<\/a>.<\/li>\n<li>-: Filter emails written in specific languages to 'Spam'. You can filter all emails written in other languages as spam or choose specific languages among English, Japanese, Russian, and Chinese.<\/li>\n<li>Filter return emails for unsent emails as spam: Filter emails failed to send, but were not attempted by you, to 'Spam'.<\/li>\n<li>Automatically move spam: Filter spam-suspicious emails received in the Inbox to 'Spam'.<\/li>\n<\/ul>\n<\/li>\n<li>Click 'Save' at the bottom.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<p>You can also click 'Cancel spam' from 'Spam' to undo the spam filtering.<\/p>\n<h2>Reported spam emails processing settings<\/h2>\n<p>Set how to handle emails reported as spam.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37767\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top right in Mail.<\/li>\n<li>Click 'Advanced' and then 'Spam'.<\/li>\n<li>Change the settings in 'Spam Email Settings'.\n<ul>\n<li>Processing Method: Set to move emails reported as spam to 'Spam' or delete permanently.<br \/>\nPermanently deleted emails cannot be restored.<\/li>\n<li>Block email reported as spam: Add senders of emails reported as spam to the block list.<\/li>\n<li>Mark emails from the same sender as spam: Report all emails from the same sender as spam.<br \/>\nIf you report an email with an impersonated sender address, even an email without issues may be reported as spam.<\/li>\n<\/ul>\n<\/li>\n<li>Click 'Save' at the bottom.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Allow to receive emails<\/h1>\n<p>Allow to receive emails sent from a specific email address or domain.<\/p>\n<p>Emails from addresses you have allowed to receive will be excluded from spam settings and are filtered in My Mailbox.<\/p>\n<h2>Add email addresses and domains to allow<\/h2>\n<p>You can allow emails sent from specific email addresses or domains.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37767\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top right in Mail.<\/li>\n<li>Click 'Advanced' and then 'Allow'.<\/li>\n<li>Enter and add the mailing list, domain, or group to allow emails from.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Remove from safe senders list<\/h2>\n<p>You can delete email addresses from the safe senders list.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37767\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top right in Mail.<\/li>\n<li>Click 'Advanced' and then 'Allow'.<\/li>\n<li>Select the email address you want to delete from the safe senders list.<\/li>\n<li>Click 'Delete'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Block emails<\/h1>\n<p>You can set emails from a specific address or domain to be delivered to Spam.<\/p>\n<h2>Add email address or domain to block<\/h2>\n<p>Add the email address or domain to be delivered to Spam.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37767\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top right in Mail.<\/li>\n<li>Click 'Advanced'.<\/li>\n<li>Click 'Spam' and then 'Block'.<\/li>\n<li>Enter the email addresses you want to block.<\/li>\n<li>Click 'Add'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Search in the block list<\/h2>\n<p>You can search for blocked email addresses or domains.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37767\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top right in Mail.<\/li>\n<li>Click 'Advanced'.<\/li>\n<li>Click 'Spam' and then 'Block'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61487\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_search.png\" alt=\"\" width=\"18\" height=\"18\" \/> at the top right of the list.<\/li>\n<li>Enter the filter conditions or actions in the search box and press Enter on the keyboard.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Delete an email address from the block list<\/h2>\n<p>You can delete email addresses from the block list.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-37767\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top right in Mail.<\/li>\n<li>Click 'Advanced'.<\/li>\n<li>Click 'Spam' and then 'Block'.<\/li>\n<li>Select the email address you want to delete from the list.<\/li>\n<li>Click 'Delete'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n","protected":false},"featured_media":0,"parent":53855,"menu_order":5,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Spam settings - NAVER WORKS<\/title>\n<meta name=\"robots\" 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