\nYou can download photos, videos, and files attached to emails to your device, or send them to a message room or Drive folder.<\/p>\n
However, attachments with a download deadline can only be sent if they are sent or received via NAVER WORKS Mail.<\/p>\n
Attachments of restricted emails cannot be sent to message rooms that contain external users, and attachments of confidential emails are restricted.<\/p>\n
Files are automatically scanned when you download or send them to detect viruses for security.<\/p>\n
However, if you download a file with a download deadline, it will be excluded from scanning depending on the size.<\/p>\n
View\/download\/send photos and videos<\/h1>\n
You can view photos or videos attached to emails, download them to your device, or send them to a Drive folder or message room.<\/p>\n
Mobile App<\/h3>\nDownload to your device<\/strong><\/p>\n\n- Tap the photo or video you want to download from the email.<\/li>\n
- Tap
![\"\"](\"\/wp-content\/uploads\/2024\/05\/common_24_save_line.png\")
.<\/li>\n - Tap 'Save on Device' to save the photo to your device, or tap 'Save to Drive' and select a location to save the photo to Drive.<\/li>\n<\/ol>\n<\/div><\/div>
PC Web<\/h3>\nDownload to PC<\/strong><\/p>\n\n- Click
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\")
at the top.<\/li>\n - Click 'Mail'.<\/li>\n
- Select the photo or video you want to download, and then click
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/05\/ic16_download_pc_767676.png\")
.
\nIf you want to save multiple photos or videos at once, click 'Save All'.<\/li>\n<\/ol>\n\u00a0<\/p>\n
Send to message room or Drive<\/strong><\/p>\n\n- Click at the top.<\/li>\n
- Click 'Mail'.<\/li>\n
- Select the photos or videos you want to send to the messages room or Drive folder. Then click
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/05\/common_24_up_share_line.png\")
.
\nIf you want to send multiple photos or videos at once, click 'Save All' and send them to the message room or Drive folder.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\nEdit and download photos<\/h1>\n
If the 'Mobile app file download' function is set as 'Do not restrict' in Admin, you can edit photos before downloading them.<\/p>\n
Mobile App<\/h3>\n\n- Tap the photo you want to edit.<\/li>\n
- Tap 'Edit'.<\/li>\n
- You can edit the photo using the tools below. Tap 'Apply' after editing.
\n\n\n\n![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon-n-act_com_rotate-1.png\")
<\/td>\nRotate<\/td>\n<\/tr>\n \n![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon-n-act_com_crop-2.png\")
<\/td>\nCrop<\/td>\n<\/tr>\n \n![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon-n-act_com_pen-1.png\")
<\/td>\nDraw<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\nIf you want to revert your photo back to the original, tap 'Back to Original'.<\/li>\n
- Tap .<\/li>\n
- Tap 'Save on Device' to save the photo to your device, 'Save to Drive' to save to drive, or 'Save to Folder' to save to folder.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n
View\/download\/send attachments<\/h1>\n
You can download the attached document file to your device or send it to a message room or Drive folder.<\/p>\n
View attachments<\/h2>\n
You can preview the photos or document files attached.<\/p>\n
\n- Press an attachment to view the content.<\/li>\n<\/ol>\n
Download\/send attachments<\/h2>\nMobile App<\/h3>\nSend attachments<\/h3>\n\n- Tap an email with an attachment.<\/li>\n
- Tap
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/04\/send.png\")
to the right of the attachment name.
\nTap ![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/04\/sendall.png\")
to send all attachments to another service.<\/li>\n - Select a message room, member, or location in Drive, and then send the attachments.<\/li>\n<\/ol>\n
\u00a0<\/p>\n
Download an attachment on iOS devices<\/h3>\n
You can only download files to devices with iOS 11 or later versions.<\/p>\n
\n- Tap the attachment you want to download.<\/li>\n
- Tap
![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon_ios_action-1.png\")
.<\/li>\n - Tap
![\"\"](\"\/wp-content\/uploads\/2024\/04\/icon_ios_file.png\")
to save the attachment.<\/li>\n<\/ol>\n\u00a0<\/p>\n
Download an attachment on Android devices<\/h3>\n
When you open a file on an Android device, the file is automatically saved to your device.<\/p>\n<\/div><\/div>
PC Web<\/h3>\nDownload to PC<\/h3>\n\n- Click at the top.<\/li>\n
- Click 'Mail'.<\/li>\n
- Select the file you want to download from the email, and then click .
\nIf you want to save multiple files at once, click 'Save All'.<\/li>\n<\/ol>\n\u00a0<\/p>\n
Send to message room or Drive<\/h3>\n\n- Click at the top.<\/li>\n
- Click 'Mail'.<\/li>\n
- In Mail, select the file you want to send to the message room or Drive folder, and then click .
\nIf you want to send multiple files at once, click 'Save All' to send them to the message room or Drive folder.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\nView\/save\/send files with download deadlines<\/h2>\n
When composing an email, the attachment will be automatically switched to 'Files with download time limit' if it exceeds the file size limit set by the administrator and if the administrator has enabled the 'Files with download time limit' function.<\/p>\n
Download to your device<\/h3>\n
'Files with download limit' can be downloaded up to 100 times within 7 days.<\/p>\n
Files that exceed the download deadline and maximum number of downloads are automatically deleted and cannot be restored.<\/p>\n
Viewing or downloading 'Files with download limit' is done the same way as regular attachments.<\/p>\n
Send to message room or Drive<\/h3>\n
If you send or receive emails via NAVER WORKS Mail, you can send files with a download deadline to the message room or Drive folder.<\/p>\n
However, files that exceed the download deadline or maximum download limit cannot be sent and will be excluded from the recipients when 'Save All' is pressed.<\/p>\n
View\/download\/send Drive security links<\/h2>\n
Download to your device<\/strong><\/p>\n Download to PC<\/strong><\/p>\n \u00a0<\/p>\n Send to message room or Drive<\/strong><\/p>\n If the 'Mobile app file download' function is set as 'Do not restrict' in Admin, you can edit photos before downloading them.<\/p>\n If you want to revert your photo back to the original, tap 'Back to Original'.<\/li>\n You can download the attached document file to your device or send it to a message room or Drive folder.<\/p>\n You can preview the photos or document files attached.<\/p>\n \u00a0<\/p>\n You can only download files to devices with iOS 11 or later versions.<\/p>\n \u00a0<\/p>\n When you open a file on an Android device, the file is automatically saved to your device.<\/p>\n<\/div><\/div> \u00a0<\/p>\n When composing an email, the attachment will be automatically switched to 'Files with download time limit' if it exceeds the file size limit set by the administrator and if the administrator has enabled the 'Files with download time limit' function.<\/p>\n 'Files with download limit' can be downloaded up to 100 times within 7 days.<\/p>\n Files that exceed the download deadline and maximum number of downloads are automatically deleted and cannot be restored.<\/p>\n Viewing or downloading 'Files with download limit' is done the same way as regular attachments.<\/p>\n If you send or receive emails via NAVER WORKS Mail, you can send files with a download deadline to the message room or Drive folder.<\/p>\n However, files that exceed the download deadline or maximum download limit cannot be sent and will be excluded from the recipients when 'Save All' is pressed.<\/p>\n\n
.<\/li>\nPC Web<\/h3>
\n
at the top.<\/li>\n.
\nIf you want to save multiple photos or videos at once, click 'Save All'.<\/li>\n<\/ol>\n\n
at the top.<\/li>\n.
\nIf you want to send multiple photos or videos at once, click 'Save All' and send them to the message room or Drive folder.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\nEdit and download photos<\/h1>\n
Mobile App<\/h3>
\n
\n\n\n
\n <\/td>\nRotate<\/td>\n<\/tr>\n \n <\/td>\nCrop<\/td>\n<\/tr>\n \n <\/td>\nDraw<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n .<\/li>\nView\/download\/send attachments<\/h1>\n
View attachments<\/h2>\n
\n
Download\/send attachments<\/h2>\n
Mobile App<\/h3>
Send attachments<\/h3>\n
\n
to the right of the attachment name.
\nTap to send all attachments to another service.<\/li>\nDownload an attachment on iOS devices<\/h3>\n
\n
.<\/li>\n to save the attachment.<\/li>\n<\/ol>\nDownload an attachment on Android devices<\/h3>\n
PC Web<\/h3>
Download to PC<\/h3>\n
\n
at the top.<\/li>\n.
\nIf you want to save multiple files at once, click 'Save All'.<\/li>\n<\/ol>\nSend to message room or Drive<\/h3>\n
\n
at the top.<\/li>\n.
\nIf you want to send multiple files at once, click 'Save All' to send them to the message room or Drive folder.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\nView\/save\/send files with download deadlines<\/h2>\n
Download to your device<\/h3>\n
Send to message room or Drive<\/h3>\n
View\/download\/send Drive security links<\/h2>\n
![\"\"](\"https:\/\/help.worksmobile.com\/\/wp-content\/uploads\/2024\/05\/ic12_close.png\")
on the attachment you want to delete from the email.<\/li>\n