{"id":54576,"date":"2018-03-28T10:41:06","date_gmt":"2018-03-28T01:41:59","guid":{"rendered":"\/en\/common\/common-guide\/set-device\/set-device-privacy\/"},"modified":"2024-09-24T16:55:33","modified_gmt":"2024-09-24T07:55:33","slug":"set-device-privacy","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/settings\/set-device\/set-device-privacy\/","title":{"rendered":"Allow the app to access your device photos"},"content":{"rendered":"

To send photos and videos on the NAVER WORKS mobile app, you need to allow the app to access your photos.<\/p>\n

Allow the app to access the photo library on iOS devices<\/h1>\n

Mobile App<\/h3>
\n
    \n
  1. When you send or attach photos\/videos on the app for the first time, you need to allow access to the photos.\n
      \n
    • \n
        \n
      • iOS 13 or earlier versions: Tap 'OK' on the popup window.<\/li>\n
      • iOS 14 or later versions: Tap 'Select Photos...' or 'Allow Access to All Photos' on the popup window.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

        Changing access to your iOS device photo library<\/h1>\n

        If you want to change the access permission, you need to make changes in the device 'Settings'.<\/p>\n

        Mobile App<\/h3>
        \n
          \n
        1. Select 'Settings > NAVER WORKS > Photos' on your device.<\/li>\n
        2. Change the access permission in 'Allow Photo Access'.<\/li>\n
        3. For the iOS 14 or later versions, you can select the access range from 'Selected Photos' and 'All Photos'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

          \u00a0<\/p>\n

          Allow the app to access Storage and Camera on Android devices<\/h1>\n

          Mobile App<\/h3>
          \n
            \n
          1. To send\/attach photos or videos for the first time on the app, tap 'Allow' on the popup shown below.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n

            Changing access to your Android device photo library<\/h1>\n

            If you want to allow access after selecting 'Deny', you must make changes to your device settings.<\/p>\n

            Mobile App<\/h3>
            \n
              \n
            1. Select 'Settings > Apps > NAVER WORKS' on your device.<\/li>\n
            2. Select 'Permissions' in App info.<\/li>\n
            3. Allow access to 'Storage' and 'Camera'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n","protected":false},"featured_media":0,"parent":54477,"menu_order":1,"template":"","yoast_head":"\nAllow the app to access your device photos - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/settings\/set-device\/set-device-privacy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Allow the app to access your device photos - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"To send photos and videos on the NAVER WORKS mobile app, you need to allow the app to access your photos. 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