{"id":54580,"date":"2018-03-28T10:41:06","date_gmt":"2018-03-28T01:41:59","guid":{"rendered":"\/en\/message\/message-guide\/group-folder\/upload-and-manage-file-and-folder\/trash-folder\/"},"modified":"2025-07-04T17:47:02","modified_gmt":"2025-07-04T08:47:02","slug":"trash-folder","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/group-folder\/manage-file-folder\/trash-folder\/","title":{"rendered":"Restore or permanently delete files and folders"},"content":{"rendered":"<p><div class=\"green lw_tip\"><div class=\"lw_tip_content\">This feature is available after applying for NAVER WORKS Core.<\/div><\/div><br \/>\n<a href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/group-folder\/manage-file-folder\/file-folder-manage\/\">Files and folders deleted from the message room folder<\/a> are stored in the Trash for each message room folder.<\/p>\n<p>In Trash, you can view deleted files and folders and restore or permanently delete them.<\/p>\n<h1>Restore deleted files or folders<\/h1>\n<p>You can restore a file or folder from the folder trash.<\/p>\n<p>Restored folders and files will return to their original location.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61418\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/common_24_more_line.png\" alt=\"\" width=\"20\" height=\"15\" \/> in Folder.<\/li>\n<li>Tap 'Trash'.<\/li>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5079\" src=\"\/wp-content\/uploads\/2024\/04\/icon_more-1.png\" alt=\"\" width=\"20\" height=\"20\" \/> of the file or folder you want to restore.<\/li>\n<li>Tap 'Restore'.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Message'.<\/li>\n<li>Click a message room from the message room list on the left.<\/li>\n<li>Click the 'Folder' tab right to the message room.<\/li>\n<li>Click 'Trash' at the bottom of the folders list.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29577\" src=\"\/wp-content\/uploads\/2024\/05\/ic16_more_767676.png\" alt=\"\" width=\"5\" height=\"23\" \/> right to the file or folder you want to restore.<\/li>\n<li>Click 'Restore' to restore.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Permanently delete a file or a folder<\/h1>\n<p>Deleted files or folders are moved to that folder's trash and stored until permanently deleted.<\/p>\n<p>Permanently deleting a file will free up shared storage equivalent to the file's size.<\/p>\n<p>There are two ways to permanently delete a file or a folder.<\/p>\n<ul>\n<li>Permanently delete a file or a folder<\/li>\n<li>Empty Trash<\/li>\n<\/ul>\n<h2>Permanently delete a file or a folder<\/h2>\n<p>You can select deleted files and folders to permanently delete them. Permanently deleted files or folders cannot be restored.<\/p>\n<p>Only files deleted by members themselves can be permanently deleted from team\/group folders. The team leader or Group Master can also permanently delete files deleted by other members.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61418\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/common_24_more_line.png\" alt=\"\" width=\"20\" height=\"15\" \/> in Folder.<\/li>\n<li>Tap 'Trash'.<\/li>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-5079\" src=\"\/wp-content\/uploads\/2024\/04\/icon_more-1.png\" alt=\"\" width=\"20\" height=\"20\" \/> of the file or folder you want to permanently delete.<\/li>\n<li>Tap 'Permanently Delete' to permanently delete the file or folder.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Message'.<\/li>\n<li>Click a message room from the list at the left.<\/li>\n<li>Click the 'Folder' tab right to the message room.<\/li>\n<li>Click 'Trash' at the bottom of the folders list.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29577\" src=\"\/wp-content\/uploads\/2024\/05\/ic16_more_767676.png\" alt=\"\" width=\"5\" height=\"23\" \/> right to the file or folder you want to permanently delete.<\/li>\n<li>Click 'Delete Permanently' to permanently delete the file or folder.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Empty trash<\/h2>\n<p>Files or entire folder items that have been moved to the trash can be permanently deleted at once. Permanently deleted files or folders cannot be restored.<\/p>\n<p>Team or group folders can only be emptied by the team leader or Group Master.<\/p>\n<p>Emptying the trash will free up the <a href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/group-folder\/folder-settings\/check-fold-and-trash-usage\/\">shared storage that was being used<\/a> by the deleted items.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61418\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/common_24_more_line.png\" alt=\"\" width=\"20\" height=\"15\" \/> in Folder.<\/li>\n<li>Tap 'Trash'.<\/li>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61559\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_trash_all.png\" alt=\"\" width=\"20\" height=\"20\" \/> to permanently delete all items in Trash.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Message'.<\/li>\n<li>Click a message room from the list at the left.<\/li>\n<li>Click the 'Folder' tab right to the message room.<\/li>\n<li>Click 'Trash' at the bottom of the folders list.<\/li>\n<li>Click 'Empty Trash' at the top left of the list.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n","protected":false},"featured_media":0,"parent":54200,"menu_order":1,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Restore or permanently delete files and folders - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/group-folder\/manage-file-folder\/trash-folder\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Restore or permanently delete files and folders - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"Files and folders deleted from the message room folder are stored in the Trash for each message room folder. 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