{"id":54581,"date":"2018-03-28T10:40:06","date_gmt":"2018-03-28T01:40:06","guid":{"rendered":"\/en\/write-mail\/"},"modified":"2025-07-04T16:23:22","modified_gmt":"2025-07-04T07:23:22","slug":"write-mail","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/","title":{"rendered":"Write emails"},"content":{"rendered":"<p><div class=\"green lw_tip\"><div class=\"lw_tip_content\">This feature is available after applying for the Standard or Standard Plus plan of NAVER WORKS Core.<\/div><\/div><br \/>\nIn addition to text, you can attach photos, videos, forms, files, and stickers to emails.<\/p>\n<p>You can also schedule emails to send or tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-63838\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-mail-switch.png\" alt=\"\" width=\"23\" height=\"21\" \/> to convert the email into a memo.<\/p>\n<p>Below is the most basic way to send an email.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4627\" src=\"\/wp-content\/uploads\/2024\/05\/common_24_pencilwrite_fill.png\" alt=\"\" width=\"20\" height=\"20\" \/> in Mail.<\/li>\n<li>Specify the recipient.<\/li>\n<li>Enter the subject and body, and attach files if necessary.<\/li>\n<li>Tap 'Send' to send the email.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click 'Compose' in Mail.<\/li>\n<li>Specify the recipient.<\/li>\n<li>Enter the subject and body, and attach files if necessary.<\/li>\n<li>Click 'Send' to send the email.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<p>You can <a href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/switch-view\/\">open another email while writing an email<\/a>, or <a href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/draft-mail\/\">save the email as a draft<\/a> so that you can open them anytime for further editing.<\/p>\n<h1>Fields for writing an email<\/h1>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<p><strong>Fields for writing an email<\/strong>.<\/p>\n<ul>\n<li>To: Enter the email addresses of the people you want to send the email.<\/li>\n<li>Cc: Enter the email addresses of the Cc recipients.<\/li>\n<li>Bcc: Enter the email addresses of the Bcc recipients.<\/li>\n<li>Subject: Enter the subject of the email.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Tapping <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4905\" src=\"\/wp-content\/uploads\/2024\/05\/common_24_attach_line.png\" alt=\"\" width=\"20\" height=\"20\" \/> right to the subject (Android)<\/strong><\/p>\n<ul>\n<li>Select Photo\/Video: Attach photos or videos stored in your mobile device.<\/li>\n<li>Take a Photo: Take photos with your mobile camera to attach to the email.<\/li>\n<li>Take a Video: Take videos with your mobile camera to attach to the email.<\/li>\n<li>Select File: Attach a file saved on your mobile device.<\/li>\n<li>Select in Drive: Attach a file stored in Drive.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Tapping <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4905\" src=\"\/wp-content\/uploads\/2024\/05\/common_24_attach_line.png\" alt=\"\" width=\"20\" height=\"20\" \/> right to the subject (iOS)<\/strong><\/p>\n<ul>\n<li>Select Photo\/Video: Attach photos or videos stored in your mobile device.<\/li>\n<li>Take Photo\/Video: Take photos or videos with your mobile camera to attach to the email.<\/li>\n<li>Select File: Attach a document, photo, or video from the Files app on your mobile device.<\/li>\n<li>Select in Drive: Attach a file stored in Drive.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Tapping <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61415\" style=\"font-size: 0.16rem; font-weight: bold; letter-spacing: -1px;\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_more1_fill.png\" alt=\"\" width=\"3\" height=\"15\" \/><span style=\"font-size: 0.16rem; letter-spacing: -1px;\"> at the right in the compose email screen<\/span><\/strong><\/p>\n<ul>\n<li>Write Memo: You can convert the email to a memo.<\/li>\n<li>Send At: Select the recommended time option or schedule the desired date and time to send the email.<\/li>\n<li>Send Individually: Even if you send to multiple addresses, the recipient can send an email so that only their account is visible.<\/li>\n<li>Security level\n<ul>\n<li>Security level: You can select one from 'Restricted', 'Confidential', and 'Non-business'.<\/li>\n<li>Expiration date: You can set the expiration period for the email. Emails will be deleted after the valid period.<\/li>\n<li>Disable forwarding: Restrict the recipients from forwarding the email.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<p><strong>Fields for writing an email<\/strong>.<\/p>\n<ul>\n<li>To: Enter the email addresses of the people you want to send the email.\n<ul>\n<li>To Indiv.: Even if there are multiple recipients, the email is displayed as sent individually.<\/li>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24132\" src=\"\/wp-content\/uploads\/2024\/04\/icon-admin-arrow-down.png\" alt=\"\" width=\"23\" height=\"23\" \/> : Shows recently used email addresses.<\/li>\n<li>Contacts: Select a contact from the contacts to add to To\/Cc\/Bcc.<\/li>\n<\/ul>\n<\/li>\n<li>Cc: Enter the email addresses of the Cc recipients.\n<ul>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24132\" src=\"\/wp-content\/uploads\/2024\/04\/icon-admin-arrow-down.png\" alt=\"\" width=\"23\" height=\"23\" \/> : Shows recently used email addresses.<\/li>\n<\/ul>\n<\/li>\n<li>Bcc: Enter the email addresses of the Bcc recipients. Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29263\" src=\"\/wp-content\/uploads\/2024\/04\/icon-pc-mail-send-cc-1.png\" alt=\"\" width=\"23\" height=\"23\" \/> next to 'Cc' for the following fields.\n<ul>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24132\" src=\"\/wp-content\/uploads\/2024\/04\/icon-admin-arrow-down.png\" alt=\"\" width=\"23\" height=\"23\" \/> : Shows recently used email addresses.<\/li>\n<\/ul>\n<\/li>\n<li>Sender's name: You can change the name displayed in 'From'.<\/li>\n<li>Subject: Enter the subject of the email.\n<ul>\n<li>Important: <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-32249\" src=\"\/wp-content\/uploads\/2024\/04\/icon_important.png\" alt=\"\" width=\"20\" height=\"20\" \/> is displayed next to the subject.<\/li>\n<\/ul>\n<\/li>\n<li>Security\n<ul>\n<li>Security: You can select one from 'General', 'Restricted' and 'Confidential'.<\/li>\n<li>Expires after: You can set the expiration period for the email. Emails will be deleted after the valid period.<\/li>\n<li>Disable forwarding: You can restrict the recipients from forwarding the email.<\/li>\n<\/ul>\n<\/li>\n<li>Attach: You can select and attach files from 'My PC' or 'Drive'.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Icons shown on top of the Compose Mail screen<\/strong><\/p>\n<ul>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-45817\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/ic20_menu_setting_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> : You can change the settings on writing an email.\n<ul>\n<li>Sender's name: You can change the name displayed in 'From'. It displays the names of the members saved in Contacts and also the names you used in the past.<\/li>\n<li>Compose email in new window: You can select 'Use' to open a new window every time you click 'Compose'.<\/li>\n<li>Preview before sending: You can preview the email when you click 'Send'.<\/li>\n<li>Delay delivery: If set to 'Use', the email will be sent after the set time when you click 'Send'.<\/li>\n<li>Default Editor\/Font: You can select the types of editor, font, and font size that appear in the compose email screen.<\/li>\n<\/ul>\n<\/li>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-36461\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-16-mail-arrow-up-767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> : Items other than the recipient and text fields are not displayed.<\/li>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-36247\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-12-new-window-767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> : Open 'Compose Mail' in a new window.<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p><strong>Menus shown on top of the compose email screen<\/strong><\/p>\n<ul>\n<li>Send: Send the email.<\/li>\n<li>Schedule: Select the recommended time option or schedule the desired date and time to send the email.<\/li>\n<li>Save Draft: Save the email you are composing as a draft.<\/li>\n<li>Preview: Preview the email before sending it.<\/li>\n<li>Template: Save the frequently-composed email content as a template.<\/li>\n<li>Delete draft: Delete the draft in the email compose window without visiting the Temporary mailbox.<\/li>\n<li>Memo: Convert the email to a memo.<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n<h1>Add recipients as To, Cc, and Bcc<\/h1>\n<p>You can assign people to To, Cc, and Bcc.<\/p>\n<p>For the PC web, you can select the 'Show profile image' at the bottom of autocomplete lists to view the profile photos of the people when entering their names.<\/p>\n<p>If 1 or more external email addresses are included in To, Cc, or Bcc, a banner warning you to be mindful of security is displayed on the email compose screen.<\/p>\n<p>Depending on the <a href=\"https:\/\/help.worksmobile.com\/en\/admin-guides\/security\/mail-security\/\">administrator's settings<\/a>, a security warning dialogue may be displayed right before sending the email. However, if the sender is a mailing list (DL) that includes an external email address, the security warning dialogue is not displayed.<\/p>\n<p>You can add up to 500 external email addresses when sending an email.<\/p>\n<h2>Add recipients<\/h2>\n<p>You can either enter the name of members, email addresses, or search for a group name or a mailing list in Company Directory or My Contacts.<\/p>\n<ol>\n<li>Enter the name of the recipient, mailing list, group name, or team name. The system will automatically search for the contact every time you enter a letter.<\/li>\n<li>Select the contact you want from the autocompleted list.<\/li>\n<\/ol>\n<h2>Add recipients to Cc and Bcc<\/h2>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap 'To' to show Cc and Bcc. Tap it again to hide.<\/li>\n<li>Add recipients to 'Cc' or 'Bcc'.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-37793\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-path.png\" alt=\"\" width=\"20\" height=\"13\" \/> in 'Cc' to show 'Bcc'. Click it again to hide.<\/li>\n<li>Add recipients to 'Cc' or 'Bcc'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Search in the organizational chart<\/h2>\n<p>You can select members directly from the organization chart to add them as To, Cc or Bcc.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-27239\" src=\"\/wp-content\/uploads\/2024\/04\/add_member.png\" alt=\"\" width=\"20\" height=\"20\" \/> in 'To', 'Cc', or 'Bcc' fields.<\/li>\n<li>Select members from the organizational chart, and tap 'Confirm'.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click 'Contacts' in 'To'.<\/li>\n<li>Select members from the organizational chart.<\/li>\n<li>Add members to To\/Cc\/Bcc, and click 'OK'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Colors for the recipient\u2019s email address<\/h2>\n<p>The following are the colors for the email addresses of the recipients:<\/p>\n<ul>\n<li>Red: Invalid email address<\/li>\n<li>Green: Email addresses set as executives by the administrator<\/li>\n<li>Blue: Email addresses of the non-executive members<\/li>\n<li>Yellow: Mailing list (DL) address, external mail address<\/li>\n<\/ul>\n<h1>Edit the body<\/h1>\n<h2>Change the text style<\/h2>\n<p>You can change the font size, shape, and color of the text.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Select the text in the body to change the font style.<\/li>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4624\" src=\"\/wp-content\/uploads\/2024\/05\/common_24_fontstyle_line.png\" alt=\"\" width=\"20\" height=\"20\" \/>.<\/li>\n<li>Edit the style of the text.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Select the text in the body to change the font style.<\/li>\n<li>Change the style of the text by clicking the edit tool.<br \/>\nOr, click the toolbar above the text field.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Insert a photo<\/h2>\n<p>You can open photos stored in your device\/computer or use the camera app to take photos to insert in the email body.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-62124\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_img-1.png\" alt=\"\" width=\"22\" height=\"20\" \/>.<\/li>\n<li>Select or take photos to insert into the body.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click 'Image'.<\/li>\n<li>Select and insert photos from your PC.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<p>You can only insert the photos below the file size set by the administrator.<\/p>\n<h2>Edit a photo<\/h2>\n<p>You can edit photos inserted in the email body.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click the photo attached to the email.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38079\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/img-edit@3x.png\" alt=\"\" width=\"20\" height=\"15\" \/>.<\/li>\n<li>Use the functions below to edit the photo:<br \/>\n<table>\n<tbody>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38966 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/mail-pc-add-crop.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/td>\n<td>Crop<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38968 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/mail-pc-rotation.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/td>\n<td>Rotate<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38970 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/mail-pc-text.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/td>\n<td>Text<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38972 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/mail-pc-shape.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/td>\n<td>Shape<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38974 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/mail-pc-pen.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/td>\n<td>Draw<\/td>\n<\/tr>\n<tr>\n<td><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38976 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/mail-pc-mosaic.png\" alt=\"\" width=\"20\" height=\"20\" \/><\/td>\n<td>Pixelate<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you want to revert your photo back to the original, click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-38075\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/img-edit-reset-normal@3x.png\" alt=\"\" width=\"20\" height=\"20\" \/>.<\/li>\n<li>To save the edited photo to your computer, click 'Save to PC'.<br \/>\nTo insert it into the email body, click 'Save to PC'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Insert a sticker<\/h2>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4622\" src=\"\/wp-content\/uploads\/2024\/04\/icon-n-act_com_sticker-1.png\" alt=\"\" width=\"20\" height=\"20\" \/>.<\/li>\n<li>Select and insert the stickers you want.<\/li>\n<\/ol>\n<p class=\"p2\"><\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\"><\/p>\n<ol class=\"ol1\">\n<li class=\"li2\">Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-37275\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-20-sticon-nker-434343.png\" alt=\"\" width=\"20\" height=\"20\" \/>.<\/li>\n<li class=\"li2\">Select and insert the stickers you want.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Insert a form<\/h2>\n<p>You can insert forms you created into the email body.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-68325\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_servey-1.png\" alt=\"\" width=\"19\" height=\"20\" \/>.<\/li>\n<li>In My Form, select a form to insert into the body.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Insert a translated text<\/h2>\n<p>You can insert a translation of the text you are writing into the email body.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61556\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_translate.png\" alt=\"\" width=\"20\" height=\"18\" \/>.<\/li>\n<li>Select the source and target languages, and tap 'Confirm'.<\/li>\n<li>Check the translation results and tap 'Insert' to insert them into the body.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61556\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_translate.png\" alt=\"\" width=\"20\" height=\"18\" \/>.<\/li>\n<li>Select the source and target languages, and enter the original text. Click 'Translate'.<\/li>\n<li>Check the translation results and select the location to insert the translated text.<\/li>\n<li>Click 'OK' to insert into the body.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<p>Currently, the translation is available in Japanese, Korean, Chinese(Simplified\/Traditional), French, Vietnamese, Thai, Indonesian and Spanish.<\/p>\n<h2>Insert hyperlink to texts<\/h2>\n<p>You can insert a hyperlink to texts in the email body.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Highlight the portion of the text you want to insert a link in the email body.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"\" style=\"font-size: 13.333333px; letter-spacing: -0.8px;\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_link.png\" width=\"19\" height=\"19\" \/> from the edit tool or <img loading=\"lazy\" decoding=\"async\" class=\"\" style=\"font-size: 13.333333px; letter-spacing: -0.8px;\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_link.png\" width=\"19\" height=\"19\" \/> at the top of the compose email screen.<\/li>\n<li>Enter the valid information in 'Title' and 'Redirect' entry fields.<br \/>\nIf you click 'Go to URL', you will be redirected to the web page.<\/li>\n<li>Click 'OK'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Edit and delete hyperlink<\/h2>\n<p>You can edit or delete hyperlinks inserted to texts in the email body.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Within the body of the email, click the text of a link that has already been inserted.<\/li>\n<li>Click 'Edit' or 'Delete' to edit or delete the link.\n<ul>\n<li>Edit: Edit 'Link Title' and 'Go to URL', and then click 'OK'. You can also delete the link by clicking 'Remove link'.<\/li>\n<li>Delete: Delete the inserted link.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><span style=\"font-size: 0.16rem; letter-spacing: -0.8px;\"><\/div><\/div><\/div><\/span><\/p>\n<h2>Insert mentions<\/h2>\n<p>You can insert mentions in the main text.<\/p>\n<p>If a mentioned member is not in the recipient list, they will be added automatically.<\/p>\n<p>An @ icon is displayed on the email list of the mentioned member.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-387757\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2018\/03\/list_16_mention_line.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top of the keyboard.<\/li>\n<li>Enter the name of the member you want to mention, then select a member from the Contact\u2019s autocomplete list.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>In the body of the email, enter '@' or '@name'.<\/li>\n<li>Select the member to mention from the recipient list or the Contacts autocomplete list.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Attach a file<\/h1>\n<h2>Attach a photo or video file stored in the device<\/h2>\n<p>You can attach photos or videos stored in your device as files.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4905\" src=\"\/wp-content\/uploads\/2024\/05\/common_24_attach_line.png\" alt=\"\" width=\"20\" height=\"20\" \/>.<\/li>\n<li>Tap 'Select Photo\/Video' or 'Take a Photo', 'Take a Video', and 'Take Photo\/Video' to attach photos or videos stored in your device.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click 'My PC' in the 'Attach' section.<\/li>\n<li>Select the files you want to attach from your PC.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Attach files stored in Drive<\/h2>\n<p>You can attach photos, videos, or document files stored in Drive.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4905\" src=\"\/wp-content\/uploads\/2024\/05\/common_24_attach_line.png\" alt=\"\" width=\"20\" height=\"20\" \/>.<\/li>\n<li>Tap 'Select in Drive'.<\/li>\n<li>Select files stored in Drive to attach.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click 'Drive' in the 'Attach' section.<\/li>\n<li>Select files stored in Drive to attach.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>Attach a file from the previous email<\/h2>\n<p>You can attach the attachment from the previous email when replying to the email you received.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Open an email, tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61351 s_img\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_mail_re.png\" alt=\"\" width=\"20\" height=\"15\" \/> at the top and then 'Reply'. Alternatively, tap 'Reply' at the bottom.<\/li>\n<li>Tap 'Yes' in the notification window asking whether to include attached files.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Open an email, and click 'Reply'.<\/li>\n<li>On the 'Attach' field, click 'From Previous Email'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h2>The maximum number and file size of attachments<\/h2>\n<p>You can attach up to 100 general attachments when composing an email. Only the administrator can set the maximum file size for general attachments.<\/p>\n<p>When attaching a file that exceeds the maximum file size, the attachment will automatically be converted to a file that can only be downloaded within a limited period.<\/p>\n<p>On the PC web, you can manually convert general files into files that can only be downloaded within a limited period.<\/p>\n<p>The file size and number limits for the files with a download deadline depend on the value set by the administrator.<\/p>\n<h2>Switch to Drive security link<\/h2>\n<p><div class=\"green lw_tip\"><div class=\"lw_tip_content\">This feature is available after applying for the Standard Plus plan of NAVER WORKS Core or Standard Plus plan of WORKS Drive.<\/div><\/div><\/p>\n<p>You can convert attached files or files that have a download deadline to 'Drive security link'.<\/p>\n<p>Drive security link availability depends on the <a href=\"https:\/\/help.worksmobile.com\/en\/admin-guides\/security\/mail-security\/\">administrator\u2019s settings<\/a>.<\/p>\n<h1>Write a memo<\/h1>\n<p>You can switch the email you were writing into a memo to record your ideas in various formats.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Choose one of the methods below to switch an email you were writing into a memo.\n<ul>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-63838 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-mail-switch-e1624445760759.png\" alt=\"\" width=\"21\" height=\"20\" \/>.<\/li>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61415\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_more1_fill.png\" alt=\"\" width=\"3\" height=\"15\" \/> and then 'Write Memo'.<\/li>\n<\/ul>\n<\/li>\n<li>Write the contents and then tap 'Save'.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click 'Memo' at the top to switch to writing a memo.<\/li>\n<li>Write the contents and then click 'Save'.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n","protected":false},"featured_media":0,"parent":54598,"menu_order":0,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Write emails - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Write emails - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"In addition to text, you can attach photos, videos, forms, files, and stickers to emails. You can also schedule emails to send or tap to convert the email into a memo. Below is the most basic way to send an email. Tap in Mail. Specify the recipient. Enter the subject and body, and attach files\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/\" \/>\n<meta property=\"og:site_name\" content=\"NAVER WORKS\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-04T07:23:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.worksmobile.com\/wp-content\/uploads\/2024\/11\/WORKS_OG_Tag_1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"18 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/\",\"url\":\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/\",\"name\":\"Write emails - NAVER WORKS\",\"isPartOf\":{\"@id\":\"https:\/\/help.worksmobile.com\/en\/#website\/\"},\"datePublished\":\"2018-03-28T01:40:06+00:00\",\"dateModified\":\"2025-07-04T07:23:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/help.worksmobile.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Mail\",\"item\":\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Write and send emails\",\"item\":\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Write emails\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/help.worksmobile.com\/en\/#website\/\",\"url\":\"https:\/\/help.worksmobile.com\/en\/\",\"name\":\"LINE WORKS\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/help.worksmobile.com\/en\/#organization\/\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/help.worksmobile.com\/en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/help.worksmobile.com\/en\/#organization\/\",\"name\":\"LINE WORKS\",\"url\":\"https:\/\/help.worksmobile.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/help.worksmobile.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/03\/cropped-favicon-1.png\",\"contentUrl\":\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/03\/cropped-favicon-1.png\",\"width\":512,\"height\":512,\"caption\":\"LINE WORKS\"},\"image\":{\"@id\":\"https:\/\/help.worksmobile.com\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Write emails - NAVER WORKS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/","og_locale":"en_US","og_type":"article","og_title":"Write emails - NAVER WORKS","og_description":"In addition to text, you can attach photos, videos, forms, files, and stickers to emails. You can also schedule emails to send or tap to convert the email into a memo. Below is the most basic way to send an email. Tap in Mail. Specify the recipient. Enter the subject and body, and attach files","og_url":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/","og_site_name":"NAVER WORKS","article_modified_time":"2025-07-04T07:23:22+00:00","og_image":[{"url":"https:\/\/help.worksmobile.com\/wp-content\/uploads\/2024\/11\/WORKS_OG_Tag_1.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"18 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/","url":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/","name":"Write emails - NAVER WORKS","isPartOf":{"@id":"https:\/\/help.worksmobile.com\/en\/#website\/"},"datePublished":"2018-03-28T01:40:06+00:00","dateModified":"2025-07-04T07:23:22+00:00","breadcrumb":{"@id":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/write-mail\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/help.worksmobile.com\/en\/"},{"@type":"ListItem","position":2,"name":"Mail","item":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/"},{"@type":"ListItem","position":3,"name":"Write and send emails","item":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/sending-email\/"},{"@type":"ListItem","position":4,"name":"Write emails"}]},{"@type":"WebSite","@id":"https:\/\/help.worksmobile.com\/en\/#website\/","url":"https:\/\/help.worksmobile.com\/en\/","name":"LINE WORKS","description":"","publisher":{"@id":"https:\/\/help.worksmobile.com\/en\/#organization\/"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/help.worksmobile.com\/en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/help.worksmobile.com\/en\/#organization\/","name":"LINE WORKS","url":"https:\/\/help.worksmobile.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/help.worksmobile.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/03\/cropped-favicon-1.png","contentUrl":"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/03\/cropped-favicon-1.png","width":512,"height":512,"caption":"LINE WORKS"},"image":{"@id":"https:\/\/help.worksmobile.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/help.worksmobile.com\/en\/wp-json\/wp\/v2\/use-guides\/54581"}],"collection":[{"href":"https:\/\/help.worksmobile.com\/en\/wp-json\/wp\/v2\/use-guides"}],"about":[{"href":"https:\/\/help.worksmobile.com\/en\/wp-json\/wp\/v2\/types\/use-guides"}],"version-history":[{"count":5,"href":"https:\/\/help.worksmobile.com\/en\/wp-json\/wp\/v2\/use-guides\/54581\/revisions"}],"predecessor-version":[{"id":387987,"href":"https:\/\/help.worksmobile.com\/en\/wp-json\/wp\/v2\/use-guides\/54581\/revisions\/387987"}],"up":[{"embeddable":true,"href":"https:\/\/help.worksmobile.com\/en\/wp-json\/wp\/v2\/use-guides\/54598"}],"wp:attachment":[{"href":"https:\/\/help.worksmobile.com\/en\/wp-json\/wp\/v2\/media?parent=54581"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}