{"id":54589,"date":"2018-03-28T10:40:06","date_gmt":"2018-03-28T01:40:06","guid":{"rendered":"\/en\/read-mail\/"},"modified":"2025-04-11T11:54:58","modified_gmt":"2025-04-11T02:54:58","slug":"read-mail","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/check-mail\/read-mail\/","title":{"rendered":"Read emails"},"content":{"rendered":"

You can view new emails in Inbox.<\/p>\n

If automatic filtering is enabled for received emails, you can view the filtered emails in the corresponding mailbox.<\/p>\n

Unread emails have bold subjects in the email list.<\/p>\n

Press the subject on the list to read the email.<\/p>\n

The icons displayed in the email list have the following meanings.<\/p>\n\n\n\n\n\n\n\n\n\n\n
Icon<\/th>\nDescription<\/th>\n<\/tr>\n<\/thead>\n
\"\"<\/td>\nUnread emails<\/td>\n<\/tr>\n
\"\"<\/td>\nEmails with attachment<\/td>\n<\/tr>\n
\"\"<\/td>\nEmails sent to me<\/td>\n<\/tr>\n
\"\"<\/td>\nThe number of emails exchanged in Thread view<\/td>\n<\/tr>\n
\"\"<\/td>\nEmails marked as important<\/td>\n<\/tr>\n
\"\"<\/td>\nEmails sent by favorite contacts<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

In mailboxes with Threads enabled<\/a>, you can group and view all emails exchanged with another party.<\/p>\n

You can mark emails as unread after reading them, set up reminders<\/a>, or report as spam<\/a> to block the senders.<\/p>\n

Sort emails<\/h1>\n

You can sort your messages by any criteria you want.<\/p>\n

PC Web<\/h3>
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  1. Click \"\" at the top.<\/li>\n
  2. Click 'Mail'.<\/li>\n
  3. Click \"\" or\u00a0\"\"\u00a0at the top right of the email list.<\/li>\n
  4. Select the sorting criteria.\n