{"id":54594,"date":"2018-03-28T10:40:06","date_gmt":"2018-03-28T01:40:06","guid":{"rendered":"\/en\/conversational-view\/"},"modified":"2025-04-11T12:00:23","modified_gmt":"2025-04-11T03:00:23","slug":"conversational-view","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/check-mail\/conversational-view\/","title":{"rendered":"Threads"},"content":{"rendered":"<p>In a mailbox with thread view enabled, you can group and view emails exchanged with the same contact.<\/p>\n<p>Viewing emails as threads makes tracking conversations easier and helps keep your inbox organized.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/09\/ct-en-mail-conversational-view_1.jpg\" alt=\"\" width=\"400\" height=\"262\" \/><\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Open the mailbox with thread view enabled.<\/li>\n<li>Tap an email to view the email threads exchanged with this address.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<p>Displaying emails in threads is not available for memos, unread emails, and emails marked as important.<\/p>\n<h1>Enable thread view in mailbox<\/h1>\n<div>\n<p>You can select the mailbox to enable thread view.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_setting.png\" alt=\"\" width=\"18\" height=\"20\" \/> in 'Home'.<\/li>\n<li>Tap 'Email Screen' of 'Email'.<\/li>\n<li>Tap 'Thread View'.<\/li>\n<li>Select the mailboxes to display emails in threads.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-164344\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/ic20_viewtype_thumbnail_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the top.<\/li>\n<li>Click 'Mail'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-385414\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2018\/03\/ic20_menu_recent_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/> or \u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-385418 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2018\/03\/ic20_mail_menu_chat_767676.png\" alt=\"\" width=\"20\" height=\"20\" \/>\u00a0at the top right of the email list.<\/li>\n<li>Click 'Threads' to view the emails in the selected mailbox as threads.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<\/div>\n","protected":false},"featured_media":0,"parent":54599,"menu_order":7,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Threads - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/mail\/check-mail\/conversational-view\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Threads - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"In a mailbox with thread view enabled, you can group and view emails exchanged with the same contact. 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