{"id":64738,"date":"2020-12-15T11:35:11","date_gmt":"2020-12-15T02:35:11","guid":{"rendered":"\/en\/common\/common-guide\/personal\/message-with-external-users\/"},"modified":"2024-09-24T17:19:03","modified_gmt":"2024-09-24T08:19:03","slug":"message-with-external-users","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/settings\/personal\/message-with-external-users\/","title":{"rendered":"Chat with external users"},"content":{"rendered":"<p>You can check information such as QR codes or message IDs required to chat with LINE users or external NAVER WORKS users, and add them as contacts.<\/p>\n<p>You can also set permissions to allow external NAVER WORKS users to search for your mobile phone number.<\/p>\n<p>However, this will only be displayed if the administrator <a href=\"\/en\/admin-guides\/manage-service\/message\/message-with-external-users\/\">allowed connecting with LINE users or external NAVER WORKS users<\/a>.<\/p>\n<h1>Allow people to find you by phone number<\/h1>\n<p>External NAVER WORKS users can search for you by phone number and add as a message contact or send a message.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap 'Home' at the bottom.<\/li>\n<li>\u00a0Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4629 s_img\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/common_24_setting_line.png\" alt=\"\" width=\"20\" height=\"20\" \/>.<\/li>\n<li>Tap 'Chat with External Users'.<\/li>\n<li>Enable 'Search by Phone Number'.\n<ul>\n<li>If you do not have a mobile phone number saved to your account, verify your mobile phone number. After the verification, 'Search by Phone Number' will be enabled.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click your profile image at the top right of the screen.<\/li>\n<li>Click 'Chat with External Users'.<\/li>\n<li>Enable 'Allow search by phone number'.\n<ul>\n<li>If you do not have a mobile phone number saved to your account, verify your mobile phone number. After the verification, 'Allow search by phone number' will be enabled.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29541\" src=\"\/wp-content\/uploads\/2024\/04\/icon-message-pc-app-setting.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the bottom left of the screen.<\/li>\n<li>Click 'Settings'.<\/li>\n<li>Click the 'Chat with\\nExternal Users' tab.<\/li>\n<li>In 'Search by Phone Number', click 'Go Allow'.<\/li>\n<li>Go to the PC web and enable 'Allow search by phone number'.\n<ul>\n<li>If you do not have a mobile phone number saved to your account, verify your mobile phone number. After the verification, 'Allow search by phone number' will be enabled.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Send your ID<\/h1>\n<p>You can share your ID with LINE users or external NAVER WORKS users.<\/p>\n<p>LINE or external NAVER WORKS users can search for a shared ID to add you as a contact or send a message.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap 'Home' at the bottom.<\/li>\n<li>Tap your name or profile photo.<\/li>\n<li>Tap <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61219\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_copy.png\" alt=\"\" width=\"16\" height=\"20\" \/> of 'ID' to copy.<\/li>\n<li>Send the copied ID to others via SMS or email for them to add you as a friend.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click your profile image at the top right of the screen.<\/li>\n<li>Click 'Chat with External Users'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61219\" style=\"font-size: 0.16rem; letter-spacing: -0.8px;\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_copy.png\" alt=\"\" width=\"16\" height=\"20\" \/><span style=\"font-size: 0.16rem; letter-spacing: -0.8px;\"> to copy from 'My Message ID' of the 'Chat with External Users'.<\/span><\/li>\n<li>Send the copied 'My Message ID'.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29541\" src=\"\/wp-content\/uploads\/2024\/04\/icon-message-pc-app-setting.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the bottom left of the screen.<\/li>\n<li>Click 'Settings'.<\/li>\n<li>Click the 'Chat with\\nExternal Users' tab.<\/li>\n<li>Copy your ID from 'My Message ID', and send the ID to others.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Send your contact URL<\/h1>\n<p>When you send your contact URL, others can simply press the URL to add you as a contact on LINE or NAVER WORKS.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click your profile image at the top right of the screen.<\/li>\n<li>Click 'Chat with External Users'.<\/li>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-61219\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/04\/icon-n-act_com_copy.png\" alt=\"\" width=\"16\" height=\"20\" \/> to copy from 'Add Contact URL' of the 'Chat with External Users'.<\/li>\n<li>Send the copied content from 'Add Contact URL.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29541\" src=\"\/wp-content\/uploads\/2024\/04\/icon-message-pc-app-setting.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the bottom left of the screen.<\/li>\n<li>Click 'Settings'.<\/li>\n<li>Click the 'Chat with\\nExternal Users' tab.<\/li>\n<li>Copy the URL in 'Add Contact URL' and send it to the person you want to start a conversation.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Send QR code<\/h1>\n<p>Send your QR code to let others scan and add you as a contact in LINE or NAVER WORKS.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">Mobile App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Tap 'Home' at the bottom.<\/li>\n<li>Tap your name or profile photo.<\/li>\n<li>Tap 'QR Code'.<\/li>\n<li>You can either show the QR code to others or tap the 'Save' button to save and send the image.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click your profile image at the top right of the screen.<\/li>\n<li>Click 'Chat with External Users'.<\/li>\n<li>From the 'Chat with External Users' menu, click 'Save QR Code' in 'QR Code' to save the QR code to your PC and send it to others.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29541\" src=\"\/wp-content\/uploads\/2024\/04\/icon-message-pc-app-setting.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the bottom left of the screen.<\/li>\n<li>Click 'Settings'.<\/li>\n<li>Click the 'Chat with\\nExternal Users' tab.<\/li>\n<li>Click 'Save' in 'QR Code' to save the QR code to your PC and send it to others.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<h1>Add contacts<\/h1>\n<p>You can add LINE users or external NAVER WORKS users as message contacts by sharing an invitation link or QR code.<\/p>\n<h2>Add NAVER WORKS contacts via search<\/h2>\n<p>You can search with the message ID or mobile phone number of a NAVER WORKS user from another company and add them as a contact or send a message.<\/p>\n<div class=\"lwtabs\"><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC Web<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click your profile image at the top right of the screen.<\/li>\n<li>Click 'Chat with External Users'.<\/li>\n<li>In the 'Chat with External Users' menu, find 'NAVER WORKS Add Contact' and click 'Search Message ID\/Phone Number'.<\/li>\n<li>Select 'Message ID' or 'Phone number' and search with the message ID or mobile phone number.<\/li>\n<li>Click 'Add' to add external NAVER WORKS users to your Contacts.<br \/>\nIf you do not know the user's ID or mobile phone number, click 'Invite via Email' to send an invitation email.<\/li>\n<\/ol>\n<\/div><\/div><div class=\"lwtabs_item \"><h3 class=\"lwtab_title \">PC App<\/h3><div class=\"lwtab_content\">\n<ol>\n<li>Click <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29541\" src=\"\/wp-content\/uploads\/2024\/04\/icon-message-pc-app-setting.png\" alt=\"\" width=\"20\" height=\"20\" \/> at the bottom left of the screen.<\/li>\n<li>Click 'Settings'.<\/li>\n<li>Click the 'Chat with\\nExternal Users' tab.<\/li>\n<li>In 'Add Contact', click 'Search Contact'.<\/li>\n<li>Select 'Message ID' or 'Phone number' and search with the ID or mobile phone number.<\/li>\n<li>Click 'Add Contact' to add the user to your contacts, or click 'Send Message' to start a conversation with the user immediately.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<p>In <a href=\"\/en\/use-guides\/message\/settings\/general\/message-setting\/manage-blocked-user\/\">manage blocked contacts<\/a>, you can check and unblock the blocked contacts.<\/p>\n","protected":false},"featured_media":0,"parent":54258,"menu_order":6,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Chat with external users - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/settings\/personal\/message-with-external-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Chat with external users - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"You can check information such as QR codes or message IDs required to chat with LINE users or external NAVER WORKS users, and add them as contacts. 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