{"id":77209,"date":"2021-11-17T19:21:51","date_gmt":"2021-11-17T10:21:51","guid":{"rendered":"\/en\/message\/message-guide\/settings\/call-minimum-requirements\/"},"modified":"2025-03-27T13:57:40","modified_gmt":"2025-03-27T04:57:40","slug":"call-minimum-requirements","status":"publish","type":"use-guides","link":"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/settings\/call-minimum-requirements\/","title":{"rendered":"Call minimum requirements"},"content":{"rendered":"

This feature is available after applying for NAVER WORKS Core.<\/div><\/div>
\nTo use the call and screen sharing functions smoothly on NAVER WORKS, the following requirements must be met.<\/p>\n

System requirements<\/h1>\n

For system requirements, please refer to the minimum supported environment guide<\/a> for using voice and video calls.<\/p>\n

Stable operation is not guaranteed on iPod Touch, custom OS (Linux, Fire OS), or in virtual environments (simulators, emulators).
\nFor Windows 10 N environment that does not use the media feature, you can use call and screen sharing functions after installing Media Feature Pack.<\/p>\n

Device requirements<\/h1>\n\n\n\n\n\n\n\n\n
OS<\/td>\nDevice<\/td>\nNote<\/td>\n<\/tr>\n
Speaker<\/td>\nMicrophone<\/td>\nCamera<\/td>\n<\/tr>\n
Android<\/td>\nRequired<\/td>\nRequired<\/td>\nRequired<\/td>\n<\/td>\n<\/tr>\n
iOS<\/td>\nRequired<\/td>\nRequired<\/td>\nRequired<\/td>\n<\/td>\n<\/tr>\n
Windows<\/td>\nOptional<\/td>\nOptional<\/td>\nOptional<\/td>\nDevices that do not support video calls
\n- Intel HD 3000 graphics or lower
\n- Virtual camera environment<\/td>\n<\/tr>\n
Mac<\/td>\nOptional<\/td>\nOptional<\/td>\nOptional<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

You can start\/join a call on the PC without a microphone or speaker device. However, you cannot use the call function properly and can only share screens.
\nSince the virtual camera environment (ChromaCam, Snap Camera, Iriun, etc.) is not supported on the PC, the video call function may have some issues while in use.<\/p>\n

Network requirements<\/h1>\n

One to one calls<\/h2>\n\n\n\n\n\n
Category<\/td>\nWiFi<\/td>\nEthernet<\/td>\n2G<\/td>\n3G<\/td>\n4G<\/td>\n5G<\/td>\n<\/tr>\n
Voice call (kbps)<\/td>\n26<\/td>\n26<\/td>\n13<\/td>\n20<\/td>\n20<\/td>\n26<\/td>\n<\/tr>\n
Video call (kbps)<\/td>\n126<\/td>\n426<\/td>\n63<\/td>\n120<\/td>\n120<\/td>\n126<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Group calls<\/h2>\n\n\n\n\n\n
Category<\/td>\nWiFi<\/td>\nEthernet<\/td>\n2G<\/td>\n3G<\/td>\n4G<\/td>\n5G<\/td>\n<\/tr>\n
Voice call (kbps)<\/td>\n26<\/td>\n26<\/td>\n13<\/td>\n20<\/td>\n20<\/td>\n26<\/td>\n<\/tr>\n
Video call (kbps)<\/td>\n176<\/td>\n476<\/td>\n113<\/td>\n170<\/td>\n170<\/td>\n176<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

The table shows the required one-way network speed for calls in an optimal network environment without packet loss.
\nWhen using a VPN environment, call traffic can increase by up to 40% in comparison.<\/p>\n

Screen sharing<\/h2>\n\n\n\n\n\n
Setting<\/td>\nMinimum<\/td>\nRecommended<\/td>\n<\/tr>\n
Default<\/td>\n2 (Mbps)<\/td>\n4 (Mbps)<\/td>\n<\/tr>\n
When selecting 'Optimize for video sharing'<\/td>\n1.5 (Mbps)<\/td>\n4 (Mbps)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"featured_media":0,"parent":53800,"menu_order":3,"template":"","yoast_head":"\nCall minimum requirements - NAVER WORKS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.worksmobile.com\/en\/use-guides\/message\/settings\/call-minimum-requirements\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call minimum requirements - NAVER WORKS\" \/>\n<meta property=\"og:description\" content=\"To use the call and screen sharing functions smoothly on NAVER WORKS, the following requirements must be met. System requirements For system requirements, please refer to the minimum supported environment guide for using voice and video calls. 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