{"id":204,"date":"2023-12-13T17:17:06","date_gmt":"2023-12-13T08:17:06","guid":{"rendered":"https:\/\/help.worksmobile.com\/?post_type=admin-guides&#038;p=204"},"modified":"2025-02-17T11:57:41","modified_gmt":"2025-02-17T02:57:41","slug":"supportmanagement-home","status":"publish","type":"admin-guides","link":"https:\/\/help.worksmobile.com\/ko\/admin-guides\/manage-service\/support-management\/supportmanagement-home\/","title":{"rendered":"\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778"},"content":{"rendered":"<p><div class=\"green lw_tip\"><div class=\"lw_tip_content\">Default<\/div><\/div><br \/>\n\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778\uc5d0\uc11c\ub294 \ud68c\uc0ac \uc815\ubcf4, \uc0ac\uc5c5\uc7a5, \ud68c\uc0ac \ud734\uc77c \ub4f1 \ud544\uc694\ud55c \uc124\uc815 \uc0ac\ud56d\uc744 \uc124\uc815\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p>\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778\uc744 \uc0ac\uc6a9\ud558\ub824\uba74 \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0\uc11c \ud654\uba74 \uc67c\ucabd \uc0c1\ub2e8\uc758 '\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815'\uc744 \ud074\ub9ad\ud569\ub2c8\ub2e4.<\/p>\n<p>\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778 \ud654\uba74\uc740 \ub2e4\uc74c\uacfc \uac19\uc774 \uad6c\uc131\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-163986 size-full\" src=\"https:\/\/gsaas-help.pstatic.net\/wp-content\/uploads\/2024\/05\/bs-ko-support-supportmanagement-home-pc_1.png\" alt=\"\" width=\"2793\" height=\"1403\" \/><\/p>\n<table style=\"width: 100%; height: 164px;\">\n<thead>\n<tr style=\"height: 24px;\">\n<th style=\"height: 24px;\">\uc601\uc5ed<\/th>\n<th style=\"height: 24px;\">\uc124\uba85<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr style=\"height: 91px;\">\n<td style=\"height: 91px;\">\u2460 \ucf58\ud150\uce20 \ud0ed<\/td>\n<td style=\"height: 91px;\">\ucf58\ud150\uce20 \uc601\uc5ed\uc5d0 \ud45c\uc2dc\ud560 \ucf58\ud150\uce20\ub97c \uc120\ud0dd<\/p>\n<ul>\n<li><a href=\"#i-1\">Getting Started<\/a>: \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0 \ud544\uc694\ud55c \uc124\uc815\uc744 \uce74\ub4dc \ud615\ud0dc\ub85c \ud45c\uc2dc<\/li>\n<li><a href=\"#i-2\">Timeline<\/a>: \ucd5c\uadfc \ud55c \ub2ec \ub3d9\uc548 \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0 \uae30\ub85d\ub41c \ub85c\uadf8\ub97c 100\uac74\uae4c\uc9c0 \ucd5c\uc2e0 \uc21c\uc73c\ub85c \ud45c\uc2dc<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr style=\"height: 49px;\">\n<td style=\"height: 49px;\">\u2461 \ucf58\ud150\uce20 \uc601\uc5ed<\/td>\n<td style=\"height: 49px;\">\uc120\ud0dd\ub41c \ucf58\ud150\uce20\uc5d0 \ub530\ub77c \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \ud56d\ubaa9 \ud45c\uc2dc. \uce74\ub4dc \ud615\ud0dc\ub85c \ud45c\uc2dc\ub418\ub294 \ud56d\ubaa9 \ub610\ub294 \ub85c\uadf8 \ub0b4\uc5ed\uc744 \ud074\ub9ad\ud558\uba74 \ud574\ub2f9 \uba54\ub274\ub85c \uc774\ub3d9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h1>Getting Started<\/h1>\n<p>\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0 \ucc98\uc74c\uc73c\ub85c \uc811\uc18d\ud558\uba74 \uacbd\uc601\uc9c0\uc6d0 \uc0ac\uc6a9\uc5d0 \ud544\uc694\ud55c \uc815\ubcf4 \uc124\uc815\uc744 \uc548\ub0b4\ud558\ub294 Getting Started \ud654\uba74\uc774 \ub098\ud0c0\ub0a9\ub2c8\ub2e4. \uac01 \uc124\uc815 \ud56d\ubaa9\uc740 \ub2eb\ud78c \uce74\ub4dc \ud615\ud0dc\ub85c \ud45c\uc2dc\ub418\uba70, \uce74\ub4dc\ub97c \ud55c \ubc88 \ud074\ub9ad\ud558\uba74 \uce74\ub4dc\uac00 \uc5f4\ub824 \uae30\ubcf8 \ubc18\uc601 \uc0ac\ud56d\uc774 \ud45c\uc2dc\ub418\uace0, \ud55c \ubc88 \ub354 \ud074\ub9ad\ud558\uba74 \ud574\ub2f9 \uba54\ub274\ub85c \uc774\ub3d9\ud569\ub2c8\ub2e4.<\/p>\n<p>\uacbd\uc601\uc9c0\uc6d0\uc744 \uc6d0\ud65c\ud788 \uc0ac\uc6a9\ud558\uae30 \uc704\ud574\uc11c\ub294 Getting Started \ud654\uba74\uc758 \uce74\ub4dc \uc21c\uc11c\uc5d0 \ub530\ub77c \ubaa8\ub4e0 \ud56d\ubaa9\uc758 \uc124\uc815\uc744 \uc644\ub8cc\ud574 \uc8fc\uc2ed\uc2dc\uc624.<\/p>\n<table style=\"width: 99.4088%;\">\n<thead>\n<tr>\n<th>\uc601\uc5ed<\/th>\n<th>\uc124\uba85<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\u2460 \ud68c\uc0ac \uc815\ubcf4 \uad00\ub9ac<\/td>\n<td>\ud68c\uc0ac \uc815\ubcf4\ub97c \ud655\uc778\ud558\uace0 \uc218\uc815\ud560 \uc218 \uc788\ub294 <a href=\"\/ko\/admin-guides\/manage-service\/support-management\/company-info\/#i-1\">\ud68c\uc0ac \uc815\ubcf4 \uad00\ub9ac<\/a> \uba54\ub274\ub85c \uc774\ub3d9<\/p>\n<ul>\n<li>\uc601\uc0c1 \ubcf4\uae30: \ud074\ub9ad\ud558\uba74 \uc124\uc815 \uc548\ub0b4 \uc601\uc0c1 \ud655\uc778 \uac00\ub2a5<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\u2461 \uc0ac\uc5c5\uc7a5 \uad00\ub9ac<\/td>\n<td>\uc0ac\uc5c5\uc7a5\uc744 \ucd94\uac00\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\uc73c\uba70, \uc0ac\uc5c5\uc7a5\ubcc4 \uc778\uc99d\uc11c\ub97c \ub4f1\ub85d\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 <a href=\"\/ko\/admin-guides\/manage-service\/support-management\/company-info\/#i-2\">\uc0ac\uc5c5\uc7a5 \uad00\ub9ac<\/a> \uba54\ub274\ub85c \uc774\ub3d9<\/td>\n<\/tr>\n<tr>\n<td>\u2462 \ud68c\uc0ac \ud734\uc77c \uad00\ub9ac<\/td>\n<td>\ud68c\uc0ac\ub9cc\uc758 \ud734\uc77c\uc744 \ub4f1\ub85d\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\ub294 <a href=\"\/ko\/admin-guides\/manage-service\/support-management\/settings\/#i-3\">\ud68c\uc0ac \ud734\uc77c \uad00\ub9ac<\/a> \uba54\ub274\ub85c \uc774\ub3d9<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h1>Timeline<\/h1>\n<p>\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc758 \ucd5c\uadfc \ud55c \ub2ec\uac04 \uc0ac\uc6a9 \ub85c\uadf8\uac00 100\uac74\uae4c\uc9c0 \ucd5c\uc2e0 \uc21c\uc73c\ub85c \ud45c\uc2dc\ub429\ub2c8\ub2e4. \uac01 \ud56d\ubaa9\uc758 \ub9c1\ud06c\ub97c \ud074\ub9ad\ud558\uba74 \uad00\ub828 \uba54\ub274\ub85c \uc774\ub3d9\ud569\ub2c8\ub2e4.<\/p>\n","protected":false},"featured_media":0,"parent":81,"menu_order":1,"template":"","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ 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\uc0ac\uc6a9\ud558\ub824\uba74 \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0\uc11c \ud654\uba74 \uc67c\ucabd \uc0c1\ub2e8\uc758 &#039;\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815&#039;\uc744 \ud074\ub9ad\ud569\ub2c8\ub2e4. \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778 \ud654\uba74\uc740 \ub2e4\uc74c\uacfc \uac19\uc774 \uad6c\uc131\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc601\uc5ed \uc124\uba85 \u2460 \ucf58\ud150\uce20 \ud0ed \ucf58\ud150\uce20 \uc601\uc5ed\uc5d0 \ud45c\uc2dc\ud560 \ucf58\ud150\uce20\ub97c \uc120\ud0dd Getting Started: \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0 \ud544\uc694\ud55c \uc124\uc815\uc744 \uce74\ub4dc \ud615\ud0dc\ub85c \ud45c\uc2dc\" \/>\n<meta property=\"og:url\" content=\"https:\/\/help.worksmobile.com\/ko\/admin-guides\/manage-service\/support-management\/supportmanagement-home\/\" \/>\n<meta property=\"og:site_name\" content=\"\ub124\uc774\ubc84\uc6cd\uc2a4\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-17T02:57:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/help.worksmobile.com\/wp-content\/uploads\/2024\/11\/WORKS_OG_Tag_1.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/help.worksmobile.com\/ko\/admin-guides\/manage-service\/support-management\/supportmanagement-home\/\",\"url\":\"https:\/\/help.worksmobile.com\/ko\/admin-guides\/manage-service\/support-management\/supportmanagement-home\/\",\"name\":\"\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778 - 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\ub124\uc774\ubc84\uc6cd\uc2a4","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/help.worksmobile.com\/ko\/admin-guides\/manage-service\/support-management\/supportmanagement-home\/","og_locale":"ko_KR","og_type":"article","og_title":"\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778 - \ub124\uc774\ubc84\uc6cd\uc2a4","og_description":"\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778\uc5d0\uc11c\ub294 \ud68c\uc0ac \uc815\ubcf4, \uc0ac\uc5c5\uc7a5, \ud68c\uc0ac \ud734\uc77c \ub4f1 \ud544\uc694\ud55c \uc124\uc815 \uc0ac\ud56d\uc744 \uc124\uc815\ud558\uace0 \uad00\ub9ac\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778\uc744 \uc0ac\uc6a9\ud558\ub824\uba74 \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0\uc11c \ud654\uba74 \uc67c\ucabd \uc0c1\ub2e8\uc758 '\uacbd\uc601\uc9c0\uc6d0 \uc124\uc815'\uc744 \ud074\ub9ad\ud569\ub2c8\ub2e4. \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815 \uba54\uc778 \ud654\uba74\uc740 \ub2e4\uc74c\uacfc \uac19\uc774 \uad6c\uc131\ub418\uc5b4 \uc788\uc2b5\ub2c8\ub2e4. \uc601\uc5ed \uc124\uba85 \u2460 \ucf58\ud150\uce20 \ud0ed \ucf58\ud150\uce20 \uc601\uc5ed\uc5d0 \ud45c\uc2dc\ud560 \ucf58\ud150\uce20\ub97c \uc120\ud0dd Getting Started: \uacbd\uc601\uc9c0\uc6d0 \uc124\uc815\uc5d0 \ud544\uc694\ud55c \uc124\uc815\uc744 \uce74\ub4dc \ud615\ud0dc\ub85c \ud45c\uc2dc","og_url":"https:\/\/help.worksmobile.com\/ko\/admin-guides\/manage-service\/support-management\/supportmanagement-home\/","og_site_name":"\ub124\uc774\ubc84\uc6cd\uc2a4","article_modified_time":"2025-02-17T02:57:41+00:00","og_image":[{"url":"https:\/\/help.worksmobile.com\/wp-content\/uploads\/2024\/11\/WORKS_OG_Tag_1.png"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 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