Message

This feature is available after applying for NAVER WORKS Core.

Check the number of messages.

You can search by specifying the period or download it as an Excel file.

  1. In the left menu of Admin, select 'Statistics'. On mobile, tap to open the menu.
  2. In the Statistics menu, tap 'Message' to navigate to the 'Message' screen.

Number of messages

Displays the statistics on the number of messages.

The number of messages includes the following of sent messages: texts, stickers/emojis, bots, files, voice calls, video calls, group calls, and screen sharing.

However, for bot messages, the number of recipients counts as the number of messages.

  • All: If you select all, each item is stacked and displayed on the chart. You can easily check the proportion of each item below.
Text Number of general text messages and notification messages in team/group message rooms
Sticker/Emoticon Number of times a sticker or emoji was sent
Bot The number of messages with a bot
File Number of files shared in the message room
Voice call The number of times a voice call was made. Excluding group calls
Video call The number of times a video call was made. Excluding group video calls and screen sharing
Group Call Group voice and video calls
Screen Sharing Number of screen shares
  • View: Select a specific period or enter the search period directly. Then press 'View' to see the statistics. You can only search for data created less than a year.
  • Download: Press 'Download' to download the data on the screen as an Excel file.
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