Install Drive Explorer to use NAVER WORKS Drive, the cloud storage, as if using PC folders.
Select 'Collaborative Folders', 'Message Room Folders', 'My Drive', and 'Shared Folder' for real-time sync, and optimize PC capacity by setting the sync status for each file.
To use Drive Explorer without issues, please refer to the system requirements guide.
To use Drive Explorer without issues, please refer to the system requirements.
System requirements
Drive Explorer can be installed on macOS version 12.0 and later.
- Disk format type: APFS
- Memory: 8 GB or above
- Minimum capacity: 3 GB
- Recommended capacity: 1 TB or above
How to check your OS version
Drive Explorer cannot be installed on macOS versions prior to 12.0.
Check your OS version and update it to use the latest features.
- Select 'System Settings' from the menu bar at the top of the screen.
- Click 'About This Mac'.
Permission settings guide
Written based on macOS 15 (Sequoia).
- Go to the download page.
- Click 'Download' in Drive Explorer for macOS.
- Run the saved file to install Drive Explorer.
- After installation, click 'System Settings' in the menu bar at the top of the screen.
- Click 'General' in the left menu.
- Select 'Login items and extensions'.
- Find the 'File Providers' item in the 'Extensions' area at the bottom of the screen and click the ⓘ icon.
- Turn on the NAVER WORKS Drive item and click Done.
Access path to the sync folder list
When Drive Explorer is newly installed, do not proceed with synchronization settings by selecting folders one by one.
Once Drive Explorer is installed, if you click 'NAVER WORKS Drive - myID@mycompany.com (Show My Drive Explorer Account Information)' in Finder, all folders on the PC web will be displayed.
All folders on your PC web Drive are reflected immediately upon installation without the need to configure any separate synchronization settings, making it easy and convenient to use.
If synchronization is completed after installation and the folder exists in the Drive Explorer folder list as 'online-only', it will be displayed in the Drive Explorer folder list even during updates. 'Local-only' files, on the other hand, will not be displayed.
If the installation was completed successfully but folders are not reflected on the PC web Drive, check the following:
Check new Drive Explorer sync path
When you install the new Drive Explorer, the existing Drive Explorer will be unsynchronized.
If you navigate to the existing Drive Explorer sync folder list, it will no longer be synchronized, even if it remains.
Therefore, the sync folder list in the existing Drive Explorer is no longer synchronized.
To access the sync folder list in the new Drive Explorer, follow these steps:
- Click the tray icon.
- When the tray window appears, click 'Open Finder' at the bottom.
- When Finder opens, click NAVER WORKS Drive - myid@mycompany.com (the account using My Explorer) under 'Where' on the left.
Delete the previous Drive Explorer
While installing a new Drive Explorer, a message is displayed asking if you want to delete the previous Drive Explorer.
If you select 'Do not allow' when initially setting OS permissions, you cannot delete the previous Drive Explorer.
The message asking whether to allow permission is as follows:
- The system requires permission to control 'System Events.app' from 'NAVER WORKS Drive.app'. Granting control permits access to documents and data in 'System Events.app' and enables the app to perform actions. [Do not allow][OK]
If you select 'Do not allow', you cannot delete the previous Drive Explorer.
Finder control must be allowed to delete the previous Drive Explorer.
If you run the previous Drive Explorer with OS permissions set to 'Do not allow', it cannot be deleted.
Therefore, please grant Finder control permissions, and select 'OK' when the message appears again.
If the previous Drive Explorer is not deleted even after selecting OK, proceed with the deletion after configuring the settings as follows:
- Go to 'System Settings > General > Login Items and Extensions'.
- Click the ⓘ icon next to the Endpoint Security Extension item.
- Disable the toggle button on the right of NAVER WORKS Drive.app.
- Attempt manual deletion again
If the previous Drive Explorer does not get deleted properly, it may be an issue caused by restrictions on complete deletion because the app is implemented in an Enterprise format.
Perform the deletion using one of the two methods below:
- Method 1: Do not select and delete individual apps from the Trash; instead, use the 'Empty Trash' function to delete the app along with all other items in bulk.
- Method 2: Launch the Terminal app and attempt to delete the app directly using the command format below.
- sudo rm -rf [app's Trash path + app name]
- How to check the app path:
- Right-click the app in the Trash and select 'Get Info'.
- Double-click the path under 'Where' and select 'Copy as Pathname'.
- Example: /Users/username/.Trash/ --> /Users/truong.hoang/.Trash
- How to check the app name:
- Right-click the app, select 'Rename', and copy the full name.
- If the name contains spaces, add {} before the spaces.
- Example: NAVER WORKS Drive.app → NAVER WORKS\ Drive.app
- Final example command: sudo rm -rf /Users/truong.hoang/.Trash/WORKS\ Drive.app
- How to check the app path:
- sudo rm -rf [app's Trash path + app name]
Guide to viewing the sync folder list
If, after installing the new Drive Explorer, you click on the created 'NAVER WORKS Drive -myid@mycompany.com' in the 'Where' menu on the left side of Finder but the sync folder list does not appear, an error has occurred in 'NAVER WORKS Drive - myid@mycompany.com' at the top of the screen. The item may have expired. '[Retry]' is displayed.
After logging out and logging back in, press the 'Retry' button displayed at the top of the screen or re-enter the folder, and the Drive Explorer folder list will be displayed normally.