Help Center Product GuideMessageMessage roomsGroup message rooms

Group settings

This feature is available after applying for NAVER WORKS Core.

You can select a photo for each Group Message Room.

Additionally, the Group Master can configure the features needed for group management.

Share previous conversations

A Group Master can adjust the settings to share previous conversations in the Group Message Room with newly added members.

The change only applies to new members in the Group Message Room and does not apply to the existing members.

Mobile App

  1. Tap in the Group Message Room.
  2. Tap .
  3. Choose whether to share previous conversations.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Share Chat History'.
  6. Click 'Share Chat History'.
  7. Click 'OK'.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Share Previous Conversations'.
  5. Click 'Share Previous Conversations'.
  6. Click 'OK'.

Message room background color settings

You can select the background color for each message room to distinguish one another. The background color only applies to your message rooms.

Mobile App

  1. Tap in the Group Message Room.
  2. Tap .
  3. Tap 'Background Color'.
  4. Select a background color to set the background of the message room.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Change Background'.
  6. Select a background color of your choice.
  7. Click 'Save' to save the background color.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Change Background'.
  5. Select a background color of your choice.
  6. Click 'OK' to save the background color.

Message room notification sound settings

You can select the notification sound for each message room to distinguish one another.

The notification sound only applies to your device.

Mobile App

  1. Enter a message room, and tap .
  2. Tap .
  3. Tap 'Notification Sound'.
  4. Select a notification sound.

Select a photo

You can change the photos for each Group Message Room from the message room list.

Group members can change the photos for each Group Message Room.

Mobile App

  1. Tap in the Group Message Room.
  2. Tap .
  3. Tap the camera icon.
  4. Take a photo with your mobile camera or select a photo from the album.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Change Message Room Photo'.
  6. Click to set a representative photo.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Settings'.
  5. Click to set a representative photo.

Along with the name of the message room, photos help you distinguish each message room. Select a photo that well represents the characteristics of each message room.

Change group name

A Group Master can change the name of the group.

Mobile App

  1. Tap in the Group Message Room.
  2.  Tap .
  3. Tap the group name in Manage Group.
  4. Enter a group name.
  5. Tap 'Save' to save changes.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Edit Group'.
  6. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  7. Go to the 'Edit group' screen and enter the group name in the 'Basic Information' tab.
  8. Click 'Save' to change the group name.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Edit Group'.
  5. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  6. Go to the 'Edit group' screen and enter the group name in the 'Basic Information' tab.
  7. Click 'Save' to change the group name.

Group privacy settings

A Group Master can set the group to public or private.

However, external groups are set as private by default.

Once a group is made public, it will appear in the group list in Contacts. For private groups, only the group master can invite new members.

Mobile App

  1. Tap in the Group Message Room.
  2. Tap .
  3. In Manage Group, turn on the Public Group to make the group public, and off to make it private.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Edit Group'.
  6. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  7. Go to the 'Edit group' screen and select 'Public group' under 'Privacy setting' in the 'Feature settings' tab to make the group public. Deselect this option to make the group private.
  8. Click 'Save' to set the group as public or private.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Edit Group'.
  5. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  6. Go to the 'Edit group' screen and select 'Public group' under 'Privacy setting' in the 'Feature settings' tab to make the group public. Deselect this option to make the group private.
  7. Click 'Save' to set the group as public or private.

Message, Note, Event, Task, Folder, Mailing list settings

A Group Master can choose whether to use Message, Note, Event, Task, Folder, and mailing list.

However, the mailing list is only available for the NAVER WORKS Core Standard or Standard Plus plans and can be configured in PC Web Contacts and Admin.

Also, external groups cannot use Task.

Mobile App

  1. Tap in the Group Message Room.
  2. Tap .
  3. In Manage Group, you can enable or disable the Message, Note, Event, Task, and Folder features.
    Since Note, Event, Task, and Folder can only be used within Message, these menus will not be available when Message is disabled.
  4. Tap 'Save' to save your settings.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Edit Group'.
  6. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  7. Go to the 'Edit group' screen and click 'Use' of 'Message', 'Note', 'Event', 'Task', 'Folder', 'Mailing list' under 'Message Room Features' in the 'Feature settings' tab to enable group usage features and click 'Do not use' to disable them.
  8. Click 'Save' to set whether to use them or not.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Edit Group'.
  5. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  6. Go to the 'Edit group' screen and click 'Use' of 'Message', 'Note', 'Event', 'Task', 'Folder', 'Mailing list' under 'Message Room Features' in the 'Feature settings' tab to enable group usage features and click 'Do not use' to disable them.
  7. Click 'Save' to set whether to use them or not.

Disabling Note, Event, or Folder while in use will automatically delete all previous posts, events, and files. Be careful when disabling these functions, as the deleted data cannot be restored.

Notification settings

Notifications for changes in group setting

A Group Master can adjust the setting to notify all members when a group is created, modified, or deleted.

Mobile App

  1. Tap in the Group Message Room.
  2.  Tap .
  3. Enable or disable group notifications.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Edit Group'.
  6. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  7. Go to the 'Edit group' screen and select 'Send notification' under 'Group notification' in the 'Feature settings' tab to allow notifications, and deselect to block notifications.
  8. Click 'Save' to set up group notifications.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Edit Group'.
  5. Go to the 'View Group Details' screen and click 'Edit Group/Master'.
  6. Go to the 'Edit group' screen and select 'Send notification' under 'Group notification' in the 'Feature settings' tab to allow notifications, and deselect to block notifications.
  7. Click 'Save' to set up group notifications.

Delete a group

A Group Master can delete a group.

Mobile App

  1. Tap in the Group Message Room.
  2.  Tap .
  3. In Manage Group, tap 'Delete Group' to delete the group.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the Group Message Room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Edit Group'.
  6. Go to the 'View Group Details' screen and click 'Delete group' at the bottom left.
  7. Read the precautions and select 'If you delete the group, all message history,
    Note, Event, Folder data, and group email address will be deleted.    '.
  8. Click 'Delete' to delete the group.

PC App

  1. Click at the top right of the message room.
  2. Click the Group Message Room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Edit Group'.
  5. Go to the 'View Group Details' screen and click 'Delete group' at the bottom left.
  6. Read the precautions and select 'If you delete the group, all message history,
    Note, Event, Folder data, and group email address will be deleted.    '.
  7. Click 'Delete' to delete the group.

Deleting a group deletes all data stored in Message, Note, Event, Folder, and Mailing List.

Once deleted, you will not be able to restore the data.

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