For the functions that use location information, such as sending a location as a message or checking a map attached to an event, you must first allow the app to access location information.
Allow access to iOS device location
Mobile
- When you run a function that uses location information for the first time, a notification asking you to give access appears.
- Choose whether to 'Allow Once' or 'Allow While Using App'.
Allow access to Android device location
Mobile
- When you run a function that uses location information for the first time, tap 'Allow' on the pop-up asking you to give access to location information.