Partner Console

The displayed services may vary depending on the product you use.

Audit provides a log to check members' usage records.

You can search by setting specific conditions and download the search results.

Partner Console logs are retained for up to 3 years.

Partner Console

Displays information such as the history of actions performed in 'Partner console' and the user who performed them. You can search by specifying search conditions and download the results.

This menu is only visible to partners. It can be used by administrators who have been granted permissions that include the 'Audit > Partner console' menu under 'Security > Admin Authority'.

In the left menu of Admin, select 'Audit' to expand the menu, then click 'Partner Console' to go to the Audit 'Partner console' screen. On mobile, tap  to open the menu.

Mobile App

  • Event Target: Displays the page name or action name for the item where an event occurred in the Partner Console.
  • Task: Task performed by the user. The types of tasks include 'View', 'Modify', and 'Download'.
  • User: The name and email address of the member who performed the task.
  • Date: The date and time the task was performed.

PC Web

  • Event Target: Displays the page name or action name for the item where an event occurred in the Partner Console.
  • Status: Displays whether the task was successful or not.
  • Task: Task performed by the user. The types of tasks include 'View', 'Modify', and 'Download'.
  • User: The name and email address of the member who performed the task.
  • Date: The date and time the task was performed.
  • IP Address: The IP address of the network for performing the task.
  • Service Type: User environment that performed the task; classified into PC web and mobile web.
  • Service: The service where the task occurred.

Search Partner Console audit logs

Searches Partner Console audit logs.

Mobile App

  1. Tap the search icon on the 'Partner console' page to expand the search menu and enter conditions.
  2. Tap 'Search' to search.

PC Web

You can search by selecting a period, and press 'Advanced' to apply multiple search conditions at once.

  1. On the 'Partner console' page, select 'Period'. Click 'Advanced' to apply multiple conditions at once for a search.
  2. Click 'Search' to view the search results.

Download Partner Console audit logs

Download the audit log you searched.

  1. Use the search in the 'Partner console' page to display the content to download on the screen.
  2. At the top right, press 'Download' to request download.
  3. Press 'Log Download' on the left menu to navigate.
  4. Find the requested log and download the file.
Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why.
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!