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New to NAVER WORKS?
Start Guide
Create a company account to add members
Administrator Guide
Customize company, member, and security settings
User Guide
Explore message, attendance, budget, and more
View Frequently Asked Questions
- TOP
- I am curious about the combined discount for NAVER WORKS.
- The Super Admin forgot their password.
- Domain ownership cannot be verified.
- What is an MX record and how do I set it up?
- I would like to know why my account and domain are being restricted.
- I cannot receive emails. (Failed to receive)
- The email does not reach the recipient. (Failed to send)
- What are the billing standards?
- When and how do I pay fees?
- When logging in, a message screen appears saying ‘You are restricted from using the service’.
- Service
- Can I use the mailing list address as the sender?
- I don't see ‘Special Leave’. How can I issue them?
- When creating an absence schedule, a pop-up appears and I am unable to report.
- Please tell me about SPF records.
- Please tell me how to register an SPF record.
- When I try to clock in or out of work through the mobile app, a notification that says “You cannot clock in from your current location” appears. How do I resolve this?
- I want to delete a member or issue a retirement order. What should I do?
- How are annual leaves issued to employees who have worked for less than a year?
- Can I link corporate card usage records to the system?
- I would like to send emails using the mailing list address.
- I want to connect Outlook and Mail.
- Are there restrictions with sending emails in NAVER WORKS?
- Account
- Billing
- Sign-up/Installation
- Technical Issue
- The MX records do not match and show that emails cannot be received.
- I received an SMTP error code and message when sending an email.
- I am unable to receive notifications from the NAVER WORKS mobile app.
- I cannot receive emails. (Failed to receive)
- The email does not reach the recipient. (Failed to send)
- Parts of the Member menu are not visible.
- Other
- TOP
- I am curious about the combined discount for NAVER WORKS.
- The Super Admin forgot their password.
- Domain ownership cannot be verified.
- What is an MX record and how do I set it up?
- I would like to know why my account and domain are being restricted.
- I cannot receive emails. (Failed to receive)
- The email does not reach the recipient. (Failed to send)
- What are the billing standards?
- When and how do I pay fees?
- When logging in, a message screen appears saying ‘You are restricted from using the service’.
- Service
- Can I use the mailing list address as the sender?
- I don't see ‘Special Leave’. How can I issue them?
- When creating an absence schedule, a pop-up appears and I am unable to report.
- Please tell me about SPF records.
- Please tell me how to register an SPF record.
- When I try to clock in or out of work through the mobile app, a notification that says “You cannot clock in from your current location” appears. How do I resolve this?
- I want to delete a member or issue a retirement order. What should I do?
- How are annual leaves issued to employees who have worked for less than a year?
- Can I link corporate card usage records to the system?
- I would like to send emails using the mailing list address.
- I want to connect Outlook and Mail.
- Are there restrictions with sending emails in NAVER WORKS?
- Account
- Billing
- Sign-up/Installation
- Technical Issue
- The MX records do not match and show that emails cannot be received.
- I received an SMTP error code and message when sending an email.
- I am unable to receive notifications from the NAVER WORKS mobile app.
- I cannot receive emails. (Failed to receive)
- The email does not reach the recipient. (Failed to send)
- Parts of the Member menu are not visible.
- Other
Do you have any more questions
or need further assistance?
Forgot your passwords? Non-Member Support