Usage status

// start of content for ko en

The items displayed vary by client depending on the contract details. This menu can only be viewed on the PC web.

// end of content for ko en

You can check the products of the services you are currently using.

  1. In the left menu of Admin, select 'Purchase & Billing' to expand the menu, then click 'Usage Status'.
  2. Check the status of products currently in use.
// start of content for jp tw

Manage trials

You can upgrade the plan of trials you are currently using or apply for a trial of an optional product.

However, you can only apply for optional products that offer a trial.

  1. Click  to the right of the product you want to change.
  2. Click 'Manage Trial'.
  3. On the application page for the product, change the plan or apply to add the trial of an optional product.
// end of content for jp tw

// start of content for ko en

Change product

You can upgrade product plans or apply to add optional products.

  1. Click to the right of the product you want to change.
  2. Click 'Convert to Paid Plan'.
  3. Go to the application page for the product to change the plan or apply to add optional products.

However, if you apply for the Free Plan after your trial of a NAVER WORKS Core product has ended, some features will be restricted according to policy.

See the Feature details page for differences in features by plan.

// end of content for ko en
// start of content for jp tw

Change product

You can upgrade product plans or apply to add optional products.

  1. Click  to the right of the product you want to change.
  2. Click 'Convert to Paid Plan'.
  3. On the application page for the product, change the plan or apply to add an optional product.
// end of content for jp tw
// start of content for ko en

Paid plan conversion

You can switch to the official product or a paid plan while using the trial version.

Before switching to a paid plan, you must register a payment method on the NAVER Cloud Platform website in advance.

If you do not switch to a paid plan by the end of the grace period, your account will be canceled and all saved data will be deleted, so please complete the conversion within that period.

  1. Check the product you want to convert to a paid plan for and click 'Convert to paid plan'.
  2. Select the desired product and contract type on the application page for each product.
  3. After checking the application details and agreeing to the terms and conditions, click 'Apply'.

The free trial offers the top-tier plan for all products, allowing you to select your desired plan when converting to a paid plan.

However, if you apply for the Free Plan after your trial of a NAVER WORKS Core product has ended, some features will be restricted according to policy.

If you apply for a plan other than the top-tier plan (such as Free or Lite plans), some features will be restricted according to policy. See the Feature details page for differences in features by plan.

For the difference between annual and monthly contracts, see the 'What is the difference between annual and monthly contracts?' guide.

// end of content for ko en
// start of content for jp

Paid plan conversion

You can switch to a paid plan or official product while using the trial version or Free Plan.

Before switching to a paid plan, you must register a payment method in the Manage payments menu in advance.

If you do not switch to a paid plan by the end of the grace period, your account will be canceled and all saved data will be deleted, so please complete the conversion within that period.

  1. Check the product you want to convert to a paid plan for and click 'Upgrade'.
  2. On the application confirmation page, select the contract type and set the product-related information.
    Settings information may vary depending on the product.
  3. Review the application details and agree to the terms and conditions.
  4. After selecting the effective date for the application, click 'Apply'.
// end of content for jp
// start of content for tw

Paid plan conversion

You can switch to a paid plan or the official product while using the trial version.

Before switching to a paid plan, you must register a payment method in the Manage payments menu in advance.

If you do not switch to a paid plan by the end of the grace period, your account will be canceled and all saved data will be deleted, so please complete the conversion within that period.

  1. Check the product you want to convert to a paid plan for and click 'Upgrade'.
  2. On the application confirmation page, select the contract type and set the product-related information.
    Settings information may vary depending on the product.
  3. Review the application details and agree to the terms and conditions.
  4. After selecting the effective date for the application, click 'Apply'.
// end of content for tw

Product renewal settings

You can set contract renewal conditions for each product.

The changed renewal conditions will come into effect from the contract renewal date.

  1. Click to the right of the product you want to renew.
  2. Click 'Renewal Setting'.
  3. Set the renewal conditions and click 'Save'.
    If you select 'Renew with the same conditions', your contract will be renewed under the same conditions as before.

Cancel product

You can cancel some options or an entire product.

// start of content for ko en

Important notes on product cancellation

If you cancel a product, all of the service data below for each product will be deleted.

Product used before cancellation Plan Deleted service data
Core
  • Standard Plus
  • Standard
  • Free Trial
Board
Message
Mail
Calendar
Drive
Task
Form
  • Lite
  • Free
Board
Message
Calendar
Task
Form
Drive
  • Standard
  • Lite
  • Free Trial
Drive
Approval N/A Approval
Board
My Work
Attendance N/A Attendance
Payroll N/A Payroll
Finance N/A Finance

However, the rights and data for services corresponding to the remaining products that have not been canceled out of your total products will not be deleted.
For example, if you are using the NAVER WORKS Core, WORKS Drive, and WORKS Approval products together, the Drive and Board services will not be deleted even if you cancel the NAVER WORKS Core product.

In this case, team and group message room data (notes/events/tasks/folders), 1:1 and 1:N message rooms, external groups, etc. will be deleted, and shared storage will be adjusted.

// end of content for ko en
  1. Click to the right of the product you want to cancel.
  2. Click 'Cancellation'.
  3. Select the product you want to cancel.
    • Base: The entire product, including any options currently in use, will be canceled.
    • Options: Only the selected option will be cancelled.
  4. Click 'Cancellation' at the bottom and review the product you want to cancel one more time.
  5. Check the content, and then click 'Cancellation'.

 

Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why.
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!