Help Center User GuideMailMail settingsManage and sort emails

Manage and back up mailboxes

This feature is available after applying for the Standard or Standard Plus plan of NAVER WORKS Core.

Back up your emails on PC

You can use the email backup function to free up space or create copies of important emails on your PC.
You can back up your emails by clicking    that appears when you hover the mouse over a mailbox and then 'Backup', or making changes in Settings as below.

PC Web

  1. Click  on the top.
  2. Click 'Mail'.
  3. Click  on the top right in Mail.
  4. Click 'Manage/Filter Emails > Manage/Back up Mailbox'.
  5. Click 'Backup' on the 'Manage' column of the mailbox you want to back up.
  6. By clicking 'Download' on the right, save the .zip file to your PC.

The .zip file contains the data of each email in the .eml format.
If the mailbox to back up is 2 GB or larger, files are created in units of 2 GB. If a mailbox contains more than 65,000 emails, files are created in units of 65,000 emails.

Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why.
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!