This feature is available after applying for NAVER WORKS Core.
Check the number of messages.
You can search by specifying the period or download it as an Excel file.
- In the left menu of Admin, select 'Statistics'. On mobile, tap
to open the menu. - In the Statistics menu, tap 'Message' to navigate to the 'Message' screen.
Number of messages
Displays the statistics on the number of messages.
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The number of messages includes the following of sent messages: texts, stickers/emojis, bots, files, voice calls, video calls, group calls, and screen sharing.
However, for bot messages, the number of recipients counts as the number of messages.
- All: If you select all, each item is stacked and displayed on the chart. You can easily check the proportion of each item below.
| Text | Number of general text messages and notification messages in team/group message rooms | ||||||||
| Sticker/Emoticon | Number of times a sticker or emoji was sent | ||||||||
| Bot | The number of messages with a bot | ||||||||
| File | Number of files shared in the message room | ||||||||
| Voice call | The number of times a voice call was made. Excluding group calls | ||||||||
| Video call | The number of times a video call was made. Excluding group video calls and screen sharing | ||||||||
| Group Call | Group voice and video calls | ||||||||
| Screen Sharing | Number of screen shares | ||||||||
- View: Select a specific period or enter the search period directly. Then press 'View' to see the statistics. You can only search for data created less than a year.
- Download: Press 'Download' to download the data on the screen as an Excel file.
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The number of messages includes the following of sent messages: texts, stickers/emojis, bots, files, voice calls, video calls, group calls, screen sharing, and Roger voice.
However, for bot messages, the number of recipients counts as the number of messages.
- All: If you select all, each item is stacked and displayed on the chart. You can easily check the proportion of each item below.
| Text | Number of general text messages and notification messages in team/group message rooms | ||||||||
| Sticker/Emoticon | Number of times a sticker or emoji was sent | ||||||||
| Bot | The number of messages with a bot | ||||||||
| File | Number of files shared in the message room | ||||||||
| Voice call | The number of times a voice call was made. Excluding group calls | ||||||||
| Video call | The number of times a video call was made. Excluding group video calls and screen sharing | ||||||||
| Group Call | Group voice and video calls | ||||||||
| Screen Sharing | Number of screen shares | ||||||||
| Roger Voice | Number of messages sent by users via the Roger app * Only aggregated if you purchased the Roger product using the Roger app. |
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- View: Select a specific period or enter the search period directly. Then press 'View' to see the statistics. You can only search for data created less than a year.
- Download: Press 'Download' to download the data on the screen as an Excel file.
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