Set the data retention period and target for archiving.

Even if the user deletes the data, the data corresponding to the set retention period and target is retained and can be searched by creating an issue.
However, in the case of emails, emails that are permanently deleted from the trash before archiving are not stored.

Depending on the administrator's settings, data on sent and received emails and messages can be stored for 1 to 10 years.

The default settings for the archive retention policy are as follows:

• Scope of archive: Entire domain
• Retention period: 10 years

However, email data of deleted members cannot be archived.
Message data of deleted members is stored for the archiving period and is deleted when NAVER WORKS or the archiving option subscription is canceled.

Message archiving

Set the scope and period for message data storage.

1. In the left menu of Admin, select 'Archive' to expand the menu, then click 'Storage Policy' to go to 'Storage Policy'.
2. Select 'Message'.
   • Archiving scope: Set the scope of message data to store. You can select from the entire domain, specific members, and none.
     • Entire domain: Stores message data sent and received by all members of the company.
     • Specific member: You can store message data exchanged by a specific member. When you select 'Specific member', the 'Specific member' field appears, allowing you to search for a member. There is no limit to the number of members you can select.
     • Not use: Message data will not be stored.
   • Storage period: Displays how long the message data will be stored. You can set up from 1 year to 10 years; each option increases yearly. It is stored for a set period based on the time the message was sent and received.
     When setting up new archiving, data from 6 months ago based on the retention period is stored. When you continue to use archiving, data older than the retention period will be deleted after the set period.
3. Press 'Save'.

Email archiving

Set the scope and period for mail data storage.

1. In the left menu of Admin, select 'Archive' to expand the menu, then click 'Storage Policy' to go to 'Storage Policy'.
2. Press 'Mail'.
   • Archiving scope: Set the scope of email data to store. You can select from the entire domain, specific members, and none.
     • Entire domain: Stores email data of the entire company.
     • Specific member: Stores specific members' mailbox data. If you select 'Specific member', 'Specific member' where you can search for members appears. There is no limit to the number of members you can select.
     • Not use: Mailbox data will not be stored.
   • Storage period: Displays how long the mail data will be stored. You can set up from 1 year to 10 years; each option increases yearly. It is stored for a set period based on the time the email was sent and received.
     For example, if you set the retention period to 1 year on January 1, 2022, data from January 2, 2021 to January 1, 2022 will be retained.
     Depending on the administrator settings, you can store sent and received email data, and past data will be stored based on the set archiving retention period.
     When the archiving process is complete, you will receive a notification email. Archiving may take a few days when there is a large volume of data to store.
3. Press 'Save'.