Within 30 days of deleting a team, you can restore the team's Message, Note, Event, and Folder data using the following methods.
- Restore data from the deleted team by transferring it to another active team
- Restore data from the deleted team by creating a new group to store it
Once team data is restored, it cannot be transferred to another team or a new group.
Restore data to another team
Restore Message, Note, Event, and Folder data from a deleted team by overwriting it to another existing team.
The Message, Note, and Event data used by the existing team will be deleted and will not be accessible after the data restoration.
However, for Task data, the assigner or assignee from the existing team can still view the tasks in My Task even after the data restoration.
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Team' to go to 'Team'. On mobile, tap
to open the menu. - At the top right, press 'More' and then 'Restore Team Data'. On mobile, tap
at the top right and then 'Restore Team Data'. - From the team list, press 'Restore' right to the team you want to restore data.
- Select 'Restore data to another group' and then press 'Next' at the bottom.
- Select the existing team to transfer the data.
- After selecting all the precautions below, press 'Next'.
- Press 'Restore data'.
- Press 'OK'.
Restore data to a new group
Create a new internal group to restore the data from the deleted team.
When you create a new group, you will see the information below and you can modify it yourself.
- Group name: The deleted team's name is auto-filled and can be edited.
- Master(s): The last leader of the deleted team is automatically added as the group member and a master. You can edit the information if needed. If there is no leader of the deleted team, you must designate a member of the role.
- Mailinglist: A new mailing list is added automatically and can be edited. If you do not want to use the mailing list, change the status to 'Not in use'.
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Team' to go to 'Team'. On mobile, tap to open the menu.
- At the top right, press 'More' and then 'Restore Team Data'. On mobile, tap at the top right and then 'Restore Team Data'.
- From the team list, press 'Restore' right to the team you want to restore data.
- Select 'Restore data to a new group' and press 'Next' at the bottom.
- Check the auto-filled group information. Edit the group name, master, members, and mailing list if needed and then press 'Next' at the bottom.
- Press 'Convert to group' in the confirmation dialogue box to proceed and complete restoring the data to the new group.
Team data restoration history
When data restoration is complete, the 'Restore' button in the list changes to 'Restored'. You can no longer restore data afterward.
When you click 'View Details' below the restoration completion message, a 'Data restoration history' window will appear, allowing you to review the detailed restoration history, including the restoration option and the storage capacity for each restored feature.