Download

This feature is available after applying for the Archive option.

You can download the requested search results.

Requests for downloading search results in Manage Issue are displayed in the list on the 'Download' page.

Requested downloads are deleted 15 days after they become available for download.

Mobile

  1. In the left menu of Admin, select 'Archive' to expand the menu, then click 'Download' to go to the 'Download' page.
  • The information for the download item is provided as follows.
    • Type: Message or Mail
    • Download: The name entered when requesting the download.
    • Time of Completion: The time when the download period ends. After the expiration time, it is automatically deleted from the list.
    • Process status:
      • Download: You can download the search results as a file.
      • Preparing...: Waiting for download.

PC Web

  1. In the left menu of Admin, select 'Archive' to expand the menu, then click 'Download' to go to the 'Download' page.
  • Category: Message or Mail
  • Download File Name: The name entered when requesting the download.
  • Requestor: The name of the user who requested the download.
  • File Size: The size of the download file.
  • Time of Request: The time the download was requested.
  • Time of Completion: The time when the download period ends. After the expiration time, it is automatically deleted from the list.
  • Status
    • Download: You can download the search results as a file.
    • Preparing...: Waiting for download.
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