The displayed services may vary depending on the product you use.
Audit provides a log to check members' usage records.
You can search by setting specific conditions and download the search results.
Logs are stored for up to 180 days.
Message
Check the 'Sent/Received' and 'Joined/Exited' history of messages exchanged among members through NAVER WORKS.
Message audit (Sent/Received)
- In the left menu of Admin, select 'Audit' to expand the menu, then click 'Message' to go to the 'Message' screen of Audit. On mobile, tap
to open the menu. - Select the 'Sent/Received' tab and then press 'Search' to display the audit log search results on the screen.
- When you select a 'Message' from the message log search results, you can see detailed information including the channel ID and sender IP/Client. The sender IP/Client shows the IP and device info used when sending the message.
Mobile App
- Message: The content of the sent message.
- Sender: The name and email address of the member who sent the message.
- Receiver: The name and email address of the recipient of the message.
- Date: The date and time the message was sent.
PC Web
- Message: The content of the sent message.
- Sender: The name and email address of the member who sent the message.
- Receiver: The name and email address of the recipient of the message.
- Date: The date and time the message was sent.
- Channel ID: The ID of the message room that exchanged messages.
Search sent/received message audit logs
Search the audit log of messages sent and received.
Mobile App
- Tap the search icon on the 'Sent/Received' of the 'Message' page to expand the search menu and enter conditions.
- Bot message: The option to filter messages sent by bots.
- Tap 'Search' to search.
PC Web
You can search by selecting the period and using advanced search to apply multiple conditions per search.
- From 'Sent/Received' of the 'Message' page, select 'Period'. Click 'Advanced' to apply multiple conditions at once for a search.
- Bot message: The option to filter messages sent by bots.
- Click 'Search' to view the search results.
Download sent/received message audit logs
Download the audit log that you viewed.
- From 'Sent/Received' of the 'Message' page, use search to view the contents you want to download on the screen.
- At the top right, press 'Download' to request download.
- Press 'Log Download' on the left menu to navigate.
- Find the requested log and download the file.
Message audit (Joined/Exited)
- In the left menu of Admin, select 'Audit' to expand the menu, then click 'Message' to go to the 'Message' screen of Audit. On mobile, tap to open the menu.
- Select the 'Joined/Exited' tab to go to the page.
Mobile App
- Type: Displays join or exit history.
- User: The name and email address of the member who joined or exited.
- Service Type: The service in which join or exit took place.
- Date: Date and time of the join or exit.
PC Web
- Type: Displays join or exit history.
- User: The name and email address of the member who joined or exited.
- Service Type: The service in which join or exit took place.
- Date: Date and time of the join or exit.
- Channel ID: ID of the message room where the join or exit took place.
Search joined/exited message audit log
Search the joined/exited message audit log.
Mobile App
- Tap the search icon on the 'Joined/Exited' of the 'Message' page to expand the search menu and enter conditions.
- Tap 'Search' to search.
PC Web
You can search by selecting the period and using advanced search to apply multiple conditions per search.
- From 'Joined/Exited' of the 'Message' page, select 'Period'. Click 'Advanced' to apply multiple conditions at once for a search.
- Click 'Search' to view the 'Joined/Exited' history.
Download joined/exited message audit log
Download the audit log that you viewed.
- From 'Joined/Exited' of the 'Message' page, use search to view the contents you want to download on the screen.
- At the top right, press 'Download' to request download.
- Press 'Log Download' on the left menu to navigate.
- Find the requested log and download the file.