Download group information

You can download information for all registered groups in CSV or XLSX format.

A service notification message will be sent when the download is ready, and the download link expires after 5 days.

PC Web

  1. In the left menu of Admin, select 'Member' to expand the menu, then click 'Group'.
  2. Click 'More' at the top right of the screen and click 'Download Group Info'.
  3. Select the file format.
    • CSV: A text file with items separated by commas, which can be used in Outlook and other similar platforms.
    • XLSX: An Excel file format that allows for various edits and can be used with most address book services.
  4. Select the information you want to download.
    • Settings information: Basic information about the group (group name, description, Group Master, visibility, etc.)
      • Include used storage: Includes shared storage used and usage information for each message room function.
      • Include last active date of message room: Contains information about the date the group message room was last used.
    • Member information: A list of group members and whether each member is master.
  5. Select the group you want to download.
    • All groups: Download information for all registered groups.
    • Selected Groups: Select the group you want and download. You can only select 1,000 teams.
  6. Click 'Download' and then 'OK'.
  7. Click 'Download' on the received service notification message.
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