Add members to your company's NAVER WORKS account.
If you are new to NAVER WORKS or a new member has joined, you can add a member using the following methods.
- Administrators add members directly from Admin
- Members register with the shared NAVER WORKS invitation link
There are two ways for the administrator to add members: 'Add Member' to add each member one by one and 'Add Members in Batch' to add up to 100 members at once.
However, for the Free plan, you can add up to 30 members.
For members to use NAVER WORKS
- When an administrator adds a member directly from the Admin, the added member must change or create a password.
- If a member registered directly through the invitation link, the administrator can approve the member's request to register.
Add a member
Add members one by one.
Administrators can add members by entering their last name, first name, ID, and password.
After adding a member, send the login information to the added member.
The added member logs in after changing or setting a password based on the information received.
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Member' to go to 'Member'. On mobile, tap
to open the menu.
- Press 'Add Member' at the top to open the 'Add Member' window.
- After entering or editing the contents of the entry field, press 'Add' to complete adding an individual member.
On mobile, you can also tap 'Scan business card' at the top and scan the business card to enter information.
The following are the list and descriptions of the information you can enter in the 'Add Member' window.
- Profile photo: Upload a photo of the member you want to add.
- The recommended photo size is 640 x 640 pixels, and the file size must be smaller than 10 MB.
- Last name and First name (Required): Enter the member's first and last name.
- You can enter up to 80 characters.
- The language of the entry field appears as the language you selected from the multi-language section of the Settings.
- Nickname
- Nickname appears next to your name in the profile. Recommended for the company that uses nicknames instead of members' real names.
- ID (Required)
- You can use 2 to 40 characters of English lowercase letters, numbers, dots (.), hyphens (-), and underscores (_). The dot (.) cannot be placed consecutively or at the beginning or end of an ID.
ID@domain is the main email address for NAVER WORKS Core Standard or Standard Plus users with access to the Mail service.
The main email address is also 'Message ID' for external messages connections. - ID already in use cannot be registered.
- You can use 2 to 40 characters of English lowercase letters, numbers, dots (.), hyphens (-), and underscores (_). The dot (.) cannot be placed consecutively or at the beginning or end of an ID.
- Team / Position
- Select a team where the member belongs.
- Add a team by pressing
to open the 'Add organization info' window and press '+ Add Team'.
- Select a team and then a position within the team.
- For the team leader, select 'Team leader'.
- You can select up to 30 teams. The primary team is prioritized in autocomplete and list displays, with
shown to the left of the team name. When belonging to multiple teams, press
to select the primary team.
- User type/Job Level
- Select the appropriate user type.
- Select the job level in the company. The value set in the job level setting is displayed.
- Password (Required): Select a method for generating passwords. In 'Security > Account Security > Password Management', you can set company policies for secure password management, including password complexity and minimum length.
- Account activation: Select when to activate your account. If 'Activate now' is selected, members can immediately use LINE WORKS. To set when to activate an account, select '
Schedule' and then enter the date. The member can use NAVER WORKS starting from the set date. - Extension: Enter the company phone number.
- Mobile phone: Enter the mobile phone number.
- A mobile phone number is needed to confirm identity when a member forgets ID and password.
- Secondary email: Add an email other than the primary email that uses the ID. Emails cannot be sent with a secondary email, and Contacts autocomplete feature is not available. You can use 2 to 40 characters of English lowercase letters, numbers, dots (.), hyphens (-), and underscores (_). The dot (.) cannot be placed consecutively or at the beginning or end of an ID.
- ID already in use cannot be registered.
- You can register up to 10.
- Personal email: This is your personal email address. If the company email address cannot be used for password creation or changes, related emails will be sent to the personal email address. Free or Lite plan users who have no access to Mail service can enter their personal email addresses as well.
- A Super Admin must enter the personal email to edit member information.
- Enter alphabets in lower case. You must enter lowercase alphabets even when the actual email address has uppercases.
- Language
- Set the display language for each of the added members to see when they sign in for the first time. You can select from Korean, Japanese, English, Simplified Chinese, and Traditional Chinese.
- Place of work: Enter the workplace.
- Responsibilities: Enter the roles and responsibilities.
- Roles and responsibilities are displayed on the profile for a better understanding. You can also search for members by job responsibilities.
- Messenger/SNS: Enter the messenger or SNS ID. If 'Display' is selected on the 'Manage Fields' screen, it will be displayed on the member’s profile within the service.
- Birthday: Enter the birthday. If 'Display' is selected on the 'Manage Fields' screen, it will be shown on the member’s profile within the service.
- Date employed: Enter the date of joining. If 'Display' is selected on the 'Manage Fields' screen, it will be displayed on the member’s profile within the service.
- Employee number: Enter the employee number. If 'Display' is selected on the 'Manage Fields' screen, it will be displayed on the member’s profile within the service.
- Related contact
- Link the contact information of the relevant person, such as a secretary.
- It is displayed in PC web member information.
- Custom user fields: Enter information in unique company-specific fields added on the 'Manage Fields' screen. There are 4 types in total.
- Text type: You can enter up to 100 characters of text.
- Date type: You can enter a date.
- Link type: You can enter a link. URL information must include protocols such as http://, https://, ws://, or wss://. You can enter up to 100 characters for the link text and 300 characters for the URL.
- Integer type: You can enter a number between -2,147,483,648 and 2,147,483,647. Decimal point is not allowed.
Add members in bulk
Add up to 100 members at once.
Especially useful for the first time NAVER WORKS user to add a large number of people at once.
PC Web
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Member' to go to 'Member'.
- Click 'Add Members in Batch' at the top right.
- Select an option to create passwords.
- Click 'Download Sample' to download the sample file to fill in. Sample files are in .csv and .xlsx formats.
- Enter all the required fields in the downloaded sample file and save. Fields not required can be left blank to save. For more information on filling a sample file, refer to the guide on creating/editing a sample file for adding members in bulk.
- Click 'Select file(s)' to select the saved file.
- Click 'Next' to upload the selected file.
- After uploading the file, you can see the list of members to add from the preview below. You can also edit member information you want to add on the preview screen.
- Click 'Add batch' at the bottom.