Delete members who no longer work for the company.
You can restore a deleted member's account for only up to 7 days as all information is deleted afterward.
When a member is deleted, they are automatically withdrawn from all message rooms they were participating in, and their out-of-office settings are permanently deleted.
Even if you cancel the deletion, previous conversations in message rooms (except those with the ‘Share Previous Conversations’ setting enabled) cannot be viewed, and out-of-office settings cannot be restored.
However, on the screen of other members, the contents of the conversations of the respective members remain intact.
If you want to completely delete a member's information within 7 days after deleting, you can permanently delete them. As soon as the member is permanently deleted, the information is completely deleted and cannot be restored.
Delete a member from the 'Member Information' page
Delete a member from the member information page.
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Member' to go to 'Member'. On mobile, tap
to open the menu.
- Select a member to delete and go to the 'Member Information' page.
- Press 'Manage' at the top right and select 'Delete Account'. On mobile, tap
at the top right and then 'Delete Account'.
- Read the precautions and then press 'Delete' to complete.
Delete members from the member list
Delete multiple members at once.
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Member' to go to 'Member'. On mobile, tap
to open the menu.
- Check
at the left of the profile photo of a member you want to delete.
- Press 'Delete' at the top of the member list.
- Read the precautions and then press 'Delete' to complete.
Permanently delete a member from the 'Member Information' page
Permanently delete members within 7 days after deleting.
However, you can only permanently delete members who were already deleted.
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Member' to go to 'Member'. On mobile, tap
to open the menu.
- Select a member to delete and go to the 'Member Information' page.
- Press 'Manage' at the top right and select 'Delete Permanently'. On mobile, tap
at the top right and then 'Delete Permanently'.
- Read the precautions and then press 'Yes' to complete.
Permanently delete members from the member list
Permanently delete members within 7 days after deleting.
However, you can only permanently delete members who were already deleted.
- In the left menu of Admin, select 'Member' to expand the menu, then click 'Member' to go to 'Member'. On mobile, tap
to open the menu.
- Press 'Delete Permanently' on the account status of the member to permanently delete from the member list.
- Read the precautions and then press 'Yes' to complete.