You can reset the passwords of multiple members at once.
There are two ways to reset:
- Change now: Reset all members' passwords to the same new password.
- Request to change: Send a password change request to all members.
However, when choosing to change now, you must pay attention to the following.
- If members are required to change their passwords, first force a password change for security, then send a change request again.
- Members who have not registered their ID/password after signing up using the Quick Login method are excluded from forced change.
- All members will be logged out within a maximum of 5 minutes and must log in with the password set by the administrator.
- You must personally deliver new passwords to members, or direct them to find and reset their passwords.
- However, members without a mobile phone number or personal email cannot find their password.
- Select 'Member' from the left menu of Admin and press 'Member'. On mobile, tap
and menu will appear.
- From the member list, select members to reset password.
- Press 'Batch reset passwords' on the top.
- Read the precautions in the reset window and press 'OK'.
- Reset your password by selecting a password change method between 'Force change' and 'Request change'.