You can manage the list of members to exclude from monitoring.

Members registered in the exception management list are excluded from the monitoring policies below.

• Received messages: If a member registered in the exception management list is included in 'Recipient' of the message monitoring policy, messages received by this member are not included in the message monitoring history.
• Sent messages: If a member registered in the exception management list is included in 'Sender' of the message monitoring policy, messages sent by this member are not included in the message monitoring history.
• Received Mail: If a member registered in the exception management list is included in 'Recipient' of the incoming email monitoring policy, emails received by this member will not be retained under the incoming email monitoring policy.
• Sent Mail: If a member registered in the exception management list is included in 'Sender' of the outgoing email monitoring policy, emails sent by this member will not be retained under the outgoing email monitoring policy.
• Drive: If a member registered in the exception management list is included in 'Appoint members' of the Drive monitoring policy, the records of file uploads, downloads, and link sharing of this member will not be retained under the Drive monitoring policy.

Add members to the exception management list

Manage exceptions When a member is added to the list, that member is not subject to the monitoring policy.

You can add up to 200 members.

1. In the left menu of Admin, select 'Monitoring' to expand the menu. On mobile, tap to open the menu.
2. Select 'Manage exceptions'.
3. Press 'Add member' at the top right.
4. Select the member to add and press ‘OK’.

Delete a member from the exception management list

Manage exceptions From the time a member registered in the list is deleted, that member is included in the monitoring policy.

1. In the left menu of Admin, select 'Monitoring' to expand the menu. On mobile, tap to open the menu.
2. Select 'Manage exceptions'.
3.  Press 'Delete' at the right of the member to delete from the list. To delete multiple members at once, select the members and press 'Delete'.

Search for members in the exception management list

Manage exceptions You can search for members belonging to a list.

1. In the left menu of Admin, select 'Monitoring' to expand the menu. On mobile, tap to open the menu.
2. Select 'Manage exceptions'.
3.  Press at the top right.
4. Enter the member’s name or account to search.