You can check and download all device information from members who accessed NAVER WORKS mobile app, PC app, Drive app, and Drive Explorer from the last 3 years.

If an app installed on each device is not up to date, you can send an update notification to encourage members to update to the latest version.

Check device list

1. In the left menu of Admin, select 'Security' to expand the menu, then click 'Device Status' to go to 'Device Status'. On mobile, tap to open the menu.
2. Click 'NAVER WORKS Mobile App', 'PC' or 'Drive Mobile App'.
   • NAVER WORKS Mobile App: A list of devices connected to the mobile app is displayed.
   • PC: A list of devices connected to the PC app or Drive Explorer is displayed.
   • Drive Mobile App: A list of devices connected to the Drive app is displayed.

The following are the detailed descriptions of each field.

Search for devices with specific conditions

You can check the list of devices that meet the search criteria.

1. In the left menu of Admin, select 'Security' to expand the menu, then click 'Device Status' to go to 'Device Status'. On mobile, tap to open the menu.
2. Press at the top right of the device list.
3. Select or enter the values required for your search criteria.
   • User: You can search for devices connected to a specific member.
   • Device: You can search by device model name.
   • OS: You can view the results only on iOS or Android devices.
   • OS Version: You can search by the version of the device operating system.
   • Installed App: You can search by the type of installed app.
   • App version: You can search for devices with a specific NAVER WORKS app version or older.
   • Last access: You can search for devices with the last access date within 30 days, 6 months, 1 year, or All.
4. Press 'Search'.

Send update notifications

In the left menu of Admin, select 'Security' to expand the menu, then click 'Device Status' to go to 'Device Status'. On mobile, tap to open the menu.

Send update notification to one member

You can send update notifications to users of specific devices. It is convenient to use the update notification function when a new version of NAVER WORKS is released.

1. Select a device to send update notifications from the device list. You can use the detailed search to only view devices with an app version older than a specific version.
2. Press 'Update available'.
3.  Press 'OK' to send an update notification to members who uses the selected devices. When you send a notification from the 'NAVER WORKS Mobile App' tab, a mobile app update notification will be sent. When you send it from the 'PC' tab, a PC app update notification will be sent.

Send update notifications to multiple members

You can select users of multiple devices to send update notifications.

1. Select devices to send update notifications from the device list. You can select up to 100.
2. Press 'Update notification' at the top of the list.
3.  Press 'OK' to send an update notification to members who uses the selected devices. When you send a notification from the 'NAVER WORKS Mobile App' tab, a mobile app update notification will be sent. When you send it from the 'PC' tab, a PC app update notification will be sent.

Download device lists as a file

Download the search result for the information on devices that accessed NAVER WORKS in a .csv file. If there are more than 5000 search results, the file is delivered via service notification.

1. In the left menu of Admin, select 'Security' to expand the menu, then click 'Device Status' to go to 'Device Status'. On mobile, tap to open the menu.
2. After searching with the conditions necessary, press 'Download' on the right to download the search results.