Help Center Administrator GuideSettings

Company information

View and edit your company information.

Edit company profile

View and add names and phone numbers of companies and organizations that use NAVER WORKS. You can edit the saved information.

  1. In the left menu of Admin, select 'Settings' to expand the menu, then click 'Company Information' to go to 'Company Information'. On mobile, tap to open the menu.
  2. Go to 'Company Profile'.

Change domain or group name

Refers to the domain or group name entered when applying for the product. You can change the domain or group name used for application.

Change your domain

If you applied for NAVER WORKS using a domain, the Super Admin can change the domain. If you press 'Change' to go to the 'Domain' menu, you can switch the registered secondary domain to the primary domain. When you switch domains, all members' accounts will be changed to 'ID@(new primary domain)'.

Changing the group name

If you applied for NAVER WORKS using a group name, the Super Admin can change the group name.

Once the group name has been changed, you cannot change it again within 24 hours. Also, every member will be instantly signed out and required to sign in using the ID with the new group name.

By registering each member's personal email in their information, notifications of any changes will be sent to their personal email, making it easier to share updates.

  1. Tap 'Change' right to the group name.
  2. Check precautions and press 'Change group name' after entering the new group name. The group name must be 2 to 22 characters in a combination of English letters (lowercase), numbers (0-9), dots (.), and hyphens (-). Also, you cannot use a group name already in use. You cannot include 'worksmobile' and 'lineworks' in group names or name the group as 'line' or 'admin'.
  3. Check the precautions and press 'Change group name'.
  4. Press 'OK'.

Once the group name change is completed, an email will be sent to the Super Admin's personal email address, and an SMS will be sent to the registered mobile phone number.

Enter a company/organization name

Enter a company or organization name.

Use the multilingual settings in 'Advanced' at the bottom of the screen and select 'Company name' from the application information to enter additional company/organization names in the set language.

  1. Enter your company’s name in 'Company name' of the 'Company Profile' section.
    • Enter 1 to 40 characters
    • Some special characters cannot be used
    • LINE, NAVER WORKS, WORKS MOBILE, NAVER, and NAVER CLOUD cannot be used regardless of case
  2. Press 'Save' at the top right.

Enter phone numbers

Enter the company's main phone number.

    1. Enter the telephone number of your company in 'Phone number' of the 'Company Profile' section.
    • Enter 1 to 30 characters
    • Can include numbers, -, *, +, P, T, (, )
    • Press 'Save' at the top right.

Language・Time Zone/Region settings

Set the language and time zone applied by default to the service screen.

  1. In the left menu of Admin, select 'Settings' to expand the menu, then click 'Company Information' to go to 'Company Information'. On mobile, tap to open the menu.
  2. Go to 'Language・Time Zone/Region'.

Language settings

Select the default language to be displayed on the PC web service screen when a company member first logs in. Korean is designated as the default language.

However, for the mobile and PC app, the language set on the device is displayed automatically.

  1. In 'Language' of the 'Language・Time Zone/Region' section, select the language that will be displayed by default in the service.
    • You can select from Korean, English, Japanese, Simplified Chinese, and Traditional Chinese.
  2. Press 'Save' at the top right.

You can change the display language of a specific member in Edit member information.

Time zone/Region settings

Select the time zone and region where the service is used. 'Seoul, Korea (GMT+09:00)' is selected by default.

  1. In 'Time Zone/Region' of the 'Language・Time Zone/Region' section, search for and select the default time zone to be applied to the service.
  2. You can search the country or city name in Korean.
  3. Press 'Save' at the top right.

Official account notification settings

This feature is available after applying for the Lite, Standard, or Standard Plus plan of NAVER WORKS Core.

Set whether to receive message notifications from the NAVER WORKS official account.

Notifications from the NAVER WORKS official account include NAVER WORKS service updates.

  1. In the left menu of Admin, select 'Settings' to expand the menu, then click 'Company Information' to go to 'Company Information'. On mobile, tap to open the menu.
  2. Go to 'Notifications on Official Account'.

Notification on/off settings

Set whether to receive message notifications from the NAVER WORKS official account.

  1. In 'Notifications' of the 'Notifications on Official Account' section, set whether to receive.
  2. Press 'Save' at the top right.

Notification preferences

Set the notification preferences if you chose to receive notifications from the official NAVER WORKS account.

  1. In 'Range to receive' of the 'Notifications on Official Account' section, set the reception range.
  2. Press 'Save' at the top right.

Advanced settings (Multi-language)

When the multi-language setting is enabled, all information in NAVER WORKS is displayed in the member's system language.

Enable multi-language

  1. In the left menu of Admin, select 'Settings' to expand the menu, then click 'Company Information' to go to 'Company Information'. On mobile, tap to open the menu.
  2. Press 'Advanced' at the bottom.
  3. Select 'Use' from 'Set Multi-language'.
  4. Press 'Add Language'.
  5. Select the languages you want to display in multiple languages in the desired order and press 'OK'.
    • Language 1 - Language 5: You can select from Korean, English, Japanese, Simplified Chinese, and Traditional Chinese.
  6. Press 'Save' at the bottom left or top right.

To change the order of languages, drag and drop them to the desired location.

Press right to the language to delete.

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