For each team, you can check the members' NAVER WORKS mobile and PC app installation status. Also, you can send a guide email to encourage app installation.
- Mobile app installation status:
- If a member has a history of accessing the NAVER WORKS mobile app, information on the most recently accessed mobile device and access time are displayed.
- If a member has no history of accessing the NAVER WORKS mobile app, 'Not Installed' is displayed. If the service permission settings restrict the use of the mobile app, 'No permission' is displayed.
- PC app installation status:
- If this member has a history of accessing the NAVER WORKS PC app, information on the most recently accessed PC device and access time are displayed.
- If this member has no history of accessing the NAVER WORKS PC app, 'Not Installed' is displayed. When the PC app use is restricted in the Service Authority setting, 'No permission' is displayed.
Send installation instructions
You can send the following installation instructions to members who have not yet installed NAVER WORKS.
Only members who have entered a personal email address in the member information and have permission to use the mobile app or PC app can only be selected.
- In the left menu of Admin, select 'Statistics' to expand the menu, then click 'Install Status' to go to 'Install Status'. On mobile, tap
to open the menu. - Check the checkbox of members to send installation instructions from the list.Press
to search for specific members. - Press 'Send Install Guide' above the list.
- To send the installation instructions, press 'OK' on the dialogue box that asks whether you want to send the instructions.
Send installation instructions to all members who did not install
An installation instructions email will be sent to all members who have entered a personal email address in the member information and have permission to use the mobile app or PC app but have not installed the mobile app or PC app.
- In the left menu of Admin, select 'Statistics' to expand the menu, then click 'Install Status' to go to 'Install Status'. On mobile, tap to open the menu.
- Press 'Notify All Members' above the list.
- To send the installation instructions, press 'OK' on the dialogue box that asks whether you want to send the instructions.
History of installation instructions sent to members
You can check the records of the last 20 installation instructions sent, and download the members and email addresses that were notified for each record as a file.
- In the left menu of Admin, select 'Statistics' to expand the menu, then click 'Install Status' to go to 'Install Status'. On mobile, tap to open the menu.
- Press 'Installation Guide Sent History' at the top right.
- Date: The time the installation instructions were sent is displayed.
- Sending administrator: The administrator who sent the installation instructions is displayed.
- Receiver: The number of members who received installation instructions is displayed.
- Details:Press 'Download' to save the recipient’s name, account, install status, and personal email address information in .csv file format.