Check the usage of shared storage at a glance.

Shared storage is a space used by members of a company. The following items utilize the shared storage capacity.

The additional space you receive from purchasing a specific product is combined with the existing space in the product you're using.

Attachments exchanged in Message
Files uploaded or shared in team/group messages, folders, and notes
Files attached to Board posts or comments
Files attached to forms
Files attached to Calendar events
Files attached to tasks
Files attached to templates
Files uploaded in Drive
Attached files within the Business Support service

Each member's mailbox space doesn't count toward shared storage. Available shared storage varies by product, and you can learn about product-specific storage on the product page.

In the left menu of Admin, select 'Statistics'. On mobile, tap to open the menu.
In the Statistics menu, tap 'Shared Storage' to navigate to the 'Shared Storage' screen.

Shared storage usage

At a glance, you can see available and used shared storage.

Available: The amount equals the total provided storage capacity minus the storage capacity in use. It is available to use in the future.
Total Shared Storage: Displays the total shared storage capacity provided and varies depending on the plan type and the number of members.
In use: Displays only the shared storage capacity currently in use.
Even if a team/group is deleted, the size of the message files will not be deducted from the shared storage for 30 days after deletion, allowing for restoration during that period.
However, if you click 'Delete Permanently' in 'Restore Team Data' or 'Restore Group Data' after deleting a team/group, relevant data is completely deleted and available storage is immediately secured.

Message notification is sent to all administrators whenever the shared storage capacity in use reaches 50%, 60%, 70%, 80%, 90%, or 100%.

When the shared storage capacity in use reaches 100%, features that use shared storage capacity will be restricted.

Usage status

It displays the shared storage capacity currently in use out of the provided amount.

You can search by specifying the period or download it as an Excel file.

Capacity in Use: Displays only the shared storage capacity currently in use. The chart is based on the right axis and units are GB.
Capacity Available: The amount equals the total provided storage capacity minus the storage capacity in use. It is available to use in the future. The chart is based on the right axis and units are GB.
Use Rate(%): Displays the ratio of the shared storage capacity currently in use out of the total storage capacity. The chart is based on the left axis and the units are %.

Storage capacity per service - All

Shares storage capacity used per service.

You can search by specifying the period or download it as an Excel file.

All: If you select all, each item is stacked and displayed on the chart. You can easily check the proportion of each item below.

Board	Files attached to Board posts and comments. Posts and comments themselves are not included.
Message (including Note and Folder)	The total size of attached files in the general message room or team/group message room, along with the files uploaded to message room notes and folders.
Calendar	Sum of files attached to Calendar events
Form	Sum of files attached to forms
Task	Sum of files attached to tasks
Template	Sum of files attached to templates
Drive	Sum of files uploaded in Drive
Business Support	Sum of file size attached within the Business Support services

View: Select a specific period or enter the search period directly. Then press 'View' to see the statistics. You can only search for data created less than a year.
Download: Press 'Download' to download the data on the screen as an Excel file.

When the shared storage capacity exceeds, you can change the period to keep files for each service that uses the shared storage capacity or secure it with the team/group management function.

Manage shared storage capacity per service

Message

File type	How/when to delete
Files attached directly to the message	It refers to files shared as attachments in messages. If you set 'Admin > Service > Message > Photo,file download period' shorter than the current set period, message attachments shared during the reduced period will be deleted. After changing the settings, it may take several hours, depending on the number of files, for the files to be completely deleted and free up the storage capacity.
Files in message room folders	Delete files from the message room folder. Deleted files are moved to the Trash and are completely deleted after the 'Trash Retention' set in the Admin.
Files in message room notes	Delete the posts or comments with the file attachments from the message room notes. Deleted files are moved to the Trash and are completely deleted after the 'Trash Retention' set in the Admin.

Refer to the following for detailed settings.

Board

File type	How/when to delete
Files attached to posts	Delete Board posts or comments with file attachments. Deleted files are moved to the Trash and are completely deleted after the 'Keep until' set in the Admin.

Refer to the following for detailed settings.

Set retention period for Board

Calendar

File type	How/when to delete
Files attached to an schedules	Deleting a schedule will also delete the attached files.

Form

File type	How/when to delete
Image file inserted in forms	Deleting a form will also delete the inserted images.

Task

File type	How/when to delete
Files attached to tasks	Deleting a task with a file attached will be reflected in the shared storage capacity within 1 hour.

Template

File type	How/when to delete
Image files attached to templates	The image file attached to the template is deleted after the 'Template > Image storage period' set in Admin.

Drive

File type	How/when to delete
Files in Drive	Delete files in Drive. Deleted files are moved to the Trash and are permanently deleted according to the 'Trash Retention' set in the Admin.

Refer to the following for detailed settings.

Set trash retention period

Manage storage capacity with team/group management function

You can disable or delete individual features of the team or group that are not in use to free up shared storage.

Delete team/group

Click 'Admin > Member > Team' or 'Admin > Member > Group' and select the team or group to delete.

The data is stored for 30 days after deleting according to the data retention policy, and storage capacity will be secured after 30 days.

However, if you click 'Delete Permanently' in 'Member > Restore Team Data' or 'Member > Group > Restore Group Data' after deleting, you can immediately secure available storage capacity.

Delete team/group message room features data

In the 'Admin > Member > Team' or 'Group' menu, select and delete the 'Team' or 'Group' you want to delete the data from the list.
If you click 'Edit' at the bottom of the window and then click 'Delete Data' for the message room feature, shared storage will be secured according to the size of deleted data.