Help Center Product GuideFormCreate formsForm settings

General settings

This feature is available after applying for NAVER WORKS Core.

You can select the form response period, respondents, and whether to display the form results to respondents.

You can start adjusting the form settings by pressing 'Set Form' at the bottom of the edit form screen.

Form response period

You can set the period for which the respondents can respond to the form. Respondents cannot respond to the form after the set period.

By default, the duration is set as 1 week from the date of sending the form.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap the form you want to set the form duration.
  4. Tap 'Set Form'.
  5. Tap 'Duration' under 'Response Period'.
  6. Tap 'Custom' and then tap .
  7. Set the start date and end date in 'Response Period'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. On the left menu, click the form list.
  4. Click the form you want to set the form response period.
  5. Click 'Set Form'.
  6. Click 'Duration' under 'Response Period'.
  7. Click 'Custom' under 'Duration', and then click .
  8. Select the start and end dates you want in 'Response Period'.

Recurrence

You can automatically duplicate the same form by setting a repeating schedule.

You can set the recurrence only when creating a new form, but not for the forms that have already been filled out.

Repeat cycle

You can set the repeat cycle for when forms are automatically duplicated.

The repeat cycle will be applied based on the start date of the completed form.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap .
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Tap 'Set Form'.
  7. Under 'Response Period', tap 'Repeat'.
  8. Select repeat cycle under 'Frequency'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. Click 'New Form' on the left menu.
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Click 'Settings'.
  7. Under 'Response Period', click 'Repeat'.
  8. Select repeat cycle under 'Frequency'.
    You can also set the form repeat cycle in detail by selecting 'Custom'.

Notify on repeat

After setting the repeat cycle, you can set to receive reminders in advance when the form is repeated.

If reminders are set, a service notification will be sent to the form creator and collaborators before the form is duplicated on each repeat cycle.

The reminder on repeat default time is set to 10 minutes.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap .
  4. Select a form template.
  5.  Select a form type between 'Internal Use' or 'External Use'.
  6. Tap 'Set Form'.
  7. Under 'Response Period', tap 'Repeat'.
  8. Tap 'Notify on Repeat' and set when to receive the reminder before the form is duplicated.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. Click 'New Form' on the left menu.
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Click 'Set Form'.
  7. Under 'Response Period', click 'Repeat'.
  8. Click 'Notify on Repeat' and set when to receive the reminder before the form is duplicated.

End repeat

After setting the repeat cycle, you can set the date when the recurrence ends.

You can also set the form to repeat itself indefinitely.

The recurrence end date default is set to 3 months from the date the recurrence is set.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap .
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Tap 'Set Form'.
  7. Tap 'End repeat'.
  8. Tap 'End on' to select 'Never' or set an end date.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. Click 'New Form' on the left menu.
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Click 'Set Form'.
  7. Click 'End repeat'.
  8. Click 'End on' to select 'Never' or set an end date.

Automatically send response request notifications on repeat

You can automatically send a response request service notification to the respondents whenever the form is duplicated repeatedly.

Notifications will be sent at the set 'Starts'.

However, it can only be set when the form respondent is selected as 'Member' for the internal form and repeat cycle has been set.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap .
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Tap 'Set Form'.
  7. Under 'Respondents', enable 'Automate Response Request on Repeat'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. Click 'New Form' on the left menu.
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Click 'Set Form'.
  7. Under 'Respondents', enable 'Automate Response Request on Repeat'.

Form respondents

Set form respondents. You can have only specific members to respond to the form.

Allow all members to respond to the form

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap .
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Tap 'Set Form'.
  7. Under 'Respondents', select 'Respondent' as 'All'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. Click 'New Form' on the left menu.
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Click 'Set Form'.
  7. Under 'Respondents', select 'Respondent' as 'All'.

'All' members are set as form recipients by default.

Allow specific members to respond to the form

You can set specific teams or members as form respondents. Members other than those selected as form respondents will not be able to respond to the form.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap .
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Tap 'Set Form'.
  7. Under 'Respondents', select 'Respondent' as 'Member'.
  8. Tap 'Select'.
  9. Find or search for an organization name or member's name in Contacts.
  10. To designate respondents, tap members or team names, and then 'OK'.
    To exclude a specific member, tap to the right of the member in 'Select Respondents'.
  11. Tap .

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. Click 'New Form' on the left menu.
  4. Select a form template.
  5. Select a form type between 'Internal Use' or 'External Use'.
  6. Click 'Set Form'.
  7. Under 'Respondents', select 'Respondent' as 'Member'.
  8. Click 'Select'.
  9. Click .
  10. You can search for a contact by the organization or member's name, or by attaching a file in .cvs, .xls, or .xlsx format to designate form respondents.
    • When searching for a contact: Search and click the member or organization name.
    • When adding from Contacts: To designate respondents, select members or team names on the Contacts window and then click 'OK'.
    • When attaching a file: In the first column of the file, enter the IDs of form respondents or organization mailing list. The given members or organization will be automatically selected.
    • To exclude a specific member, click to the right of the member in 'Select Respondents'.
  11. Click .

Allow external users to respond to the form

For external use forms, select the form recipients as the LINE users or NAVER WORKS users from other companies.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap .
  4. Select a form template.
  5. Tap 'External Use'.
  6. Tap 'Set Form'.
  7. Under 'Respondents', select 'External' as 'LINE User' or 'LINE WORKS User'.
  8. Tap 'Select'.
  9. Search for members’ names or organization names.
  10. To designate respondents, tap members or team names, and then 'OK'.
    To exclude a specific member, tap to the right of the member in 'Select Respondents'.
  11. Tap .

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. Click 'New Form' on the left menu.
  4. Select a form template.
  5. Click 'External Use'.
  6. Click 'Set Form'.
  7. Under 'Respondents', select 'External' as 'LINE User' or 'LINE WORKS User'.
  8. Click 'Select'.
  9. Click .
  10. You can designate form respondents by directly searching for contacts by name or attaching files in .cvs, .xls, and .xlsx formats.
    • When searching for a contact: Search for and click the member or organization name.
    • When adding from Contacts: To designate respondents, select members or team names on the Contacts window and then click 'OK'.
    • To exclude a specific member, click to the right of the member in 'Select Respondents'.
  11. Click .

Anonymous responses

You can set whether to hide or show the names of the respondents.

Under 'Set Form', enable or disable 'Anonymous Responses'.

  • Show name: The form result shows information on the respondents and their responses respectively.
  • Hide name: The form result does not show information on the respondents.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Enable or disable 'Anonymous Responses'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. On the left menu, click the form list.
  4. Click the form you want to change the settings.
  5. Click 'Settings'.
  6. Enable or disable 'Anonymous Responses'.

Once you proceed with the form with the respondents' names hidden, you cannot show their names after.

Multiple responses

You can set whether to allow the respondents to submit multiple responses.

Under 'Set Form', enable or disable 'Multiple Submissions'.

You can allow multiple responses for forms on proposals, public contests, or ideas.

For forms that allow multiple responses, each respondent can respond to each form up to 999 times.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap the form you want to change the settings.
  4. Tap 'Set Form'.
  5. Enable or disable 'Multiple Submissions'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. On the left menu, click the form list.
  4. Click the form you want to change the settings.
  5. Click 'Settings'.
  6. Enable or disable 'Multiple Submissions'.

Share form results with respondents

You can set whether to allow the respondents to view the form results after submitting.

Under 'Multiple Submissions', enable or disable 'Respondents Can View Results'. You can select the degree of disclosing results between 'Summary' and 'Details'.

  • Summary: The respondents can view only the summarized results of the form.
  • Details: Respondents can check the detailed results of the form and the respondents for each question.
    However, this is only available for internal use forms.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap the form you want to change the settings.
  4. Tap 'Settings'.
  5. Enable or disable 'Respondents Can View Results'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. On the left menu, click the form list.
  4. Click the form you want to change the settings.
  5. Click 'Settings'.
  6. Enable or disable 'Respondents Can View Results'.

If the form results are made available, respondents can view the results of the form by selecting 'Results' after submitting their responses.

Allow respondents to change their responses

You can set whether to allow the respondents to change the responses they have already submitted.

Enable or disable 'Edit Responses' in 'Set Form'.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap the form you want to change the settings.
  4. Tap 'Settings'.
  5. Enable or disable 'Edit Responses'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. On the left menu, click the form list.
  4. Click the form you want to change the settings.
  5. Click 'Settings'.
  6. Enable or disable 'Edit Responses'.

Set whether to show response progress

You can set the form so that respondents can check which page out of a total number of pages they are responding on.

Under 'Set Form', enable or disable 'Show Response Progress'.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap the form you want to change the settings.
  4. Tap 'Settings'.
  5. Enable or disable 'Show Response Progress'.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. On the left menu, click the form list.
  4. Click the form you want to change the settings.
  5. Click 'Settings'.
  6. Enable or disable 'Show Response Progress'.

Form creator name setting

Set the name of the form creator to show to form respondents You can choose to display the organization, team, or group name instead of your name.

  • Default: Display the form creator's name and department.
    However, the company name will be displayed for external use forms.
  • Organization Name: Display the form creator's organization or company name.
  • Team/Group Name: Display the form creator's team or group name.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Form'.
  3. Tap the form you want to change the settings.
  4. Tap 'Settings'.
  5. Tap 'Creator' to set the creator name to show to form respondents.

PC Web

  1. Click at the top.
  2. Click 'Form'.
  3. On the left menu, click the form list.
  4. Click the form you want to change the settings.
  5. Click 'Settings'.
  6. Click 'Creator' to set the creator name to show to form respondents.
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