Help Center User GuideMailMail settingsManage and sort emails

Filter emails

This feature is available after applying for the Standard or Standard Plus plan of NAVER WORKS Core.

Filter is a function that automatically categorizes received emails according to the selected conditions or actions.

You can use this function to filter emails, highlight emails, or move emails to designated mailboxes.

The filter function is available in Mail on PC web.

If the email automatic forwarding is set, emails will be automatically forwarded after auto-filtering.

Add filter conditions

You can add up to 1000 filter conditions.

PC Web

  1. Click  on the top.
  2. Click 'Mail'.
  3. Click on the top right in Mail.
  4. Click 'Manage/Filter Emails > Filter'.
  5. Click 'Add Filter'.
  6. In 'Select Filter', select the conditions for automatic email classification.
    • Email
      address: Automatically classifies emails with the entered email address, domain, or name that match the following conditions.
      If two or more conditions are selected, only cases that meet all conditions are automatically classified.
      You can add up to 10 email addresses, domains, and names within one condition.

      • Sender
      • Recipient
      • Cc
      • Recipient or Cc
    • Email Subject: Automatically classifies emails with entered text in the title.
    • Contents: Automatically classifies emails with entered text in the email body.
    • Additional conditions
      • Email with attachments: Automatically classifies emails with attachments.
      • Reply to emails I wrote: Automatically classifies replies to email written by me.
      • Calendar event email: Automatically classifies Calendar-related emails (event invitations, changes, cancellations).
  7. Click 'Select Actions' and select actions to apply on emails that meet the above conditions.
    • Move to mailbox: Move email to a specific mailbox. You can specify which mailboxes to move emails.
    • Delete (Move to Trash): Move the email to the Trash.
    • Forward to entered email address: Forward email to a specific email address. If you have entered an external email address, click 'Send verification number' and then enter the verification code sent to the email address.
    • Mark as read: Mark email as read.
    • Mark as important: Mark email as important().
    • Mark with color: Change the background color of emails in the email list.
  8. Turn on or off 'Apply to existing emails?'. If you turn on the setting, you can automatically classify all emails you have received in the past.
    However, the actions will not be applied to existing emails when 'Reply to emails I wrote' or 'Forward to entered email address' is selected as actions.
  9. Click 'Save'.

Change the priority of filter conditions

All saved filter conditions are displayed in the filter list.
You can change the priority by moving the conditions up and down. The conditions positioned on the top are most prioritized.

PC Web

  1. Click  on the top.
  2. Click 'Mail'.
  3. Click on the top right in Mail.
  4. Click 'Manage/Filter Emails > Filter'.
  5. Drag each item in the list to change the order.

Search filter conditions

You can enter keywords to search for filter conditions.

PC Web

  1. Click  on the top.
  2. Click 'Mail'.
  3. Click on the top right in Mail.
  4. Click 'Manage/Filter Emails > Filter'.
  5. Click  on the top right of the list.
  6. Enter the filter conditions or actions in the search box. Then press Enter on your keyboard.

Filter conditions

You can search for filter conditions that correspond to the selected filter condition.

PC Web

  1. Click  on the top.
  2. Click 'Mail'.
  3. Click   on the top right in Mail.
  4. Click 'Manage/Filter Emails > Filter'.
  5. Click 'Filter conditions' to select a filter condition on the top left of the list.

Edit filter conditions

You can edit filter conditions.

PC Web

  1. Click  on the top.
  2. Click 'Mail'.
  3. Click on the top right in Mail.
  4. Click 'Manage/Filter Emails > Filter'.
  5. Click 'Edit' on the right side of the criteria you want to edit in the filter list.
  6. Edit the criteria in the 'Edit category'.
  7. Click 'Save'.

Delete filter conditions

You can delete filter conditions.

PC Web

  1. Click  on the top.
  2. Click 'Mail'.
  3. Click  on the top right in Mail.
  4. Click 'Manage/Filter Emails > Filter'.
  5. In the conditions list, click 'Delete' on the right side of the conditions you want to delete or  on the left and then 'Delete'.
  6. Click 'Delete'.
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