This feature is available after applying for NAVER WORKS Core.

You can download photos, videos, and files sent and received in the message room to your device.

Download a photo

You can download a photo to your device or Drive within the retention period.

Tap the photo you want to download from the message room.
Tap .
- For the bundled photos, you can select whether to download only the photo you are currently viewing or the entire set.
Select where you want to save the photo. Some options may not appear depending on the plan you are subscribed to.
- Save on Device
- Save to Folder/Save to Drive: Save to a folder or drive in the same message room

Download a photo after editing

Tap the video you want to download.
Tap .
Select where you want to save the photo. Some options may not appear depending on the user environment.
- Save on Device
- Save to Folder/Save to Drive: Save to a folder or drive in the same message room

You can save a file in your device or Drive within the storage period.

Files can only be downloaded to devices on iOS 11 and later. Due to the nature of iOS 11 and earlier devices, files cannot be saved to the device.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

When you open a file on an Android device, the file is automatically saved on the device.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

The storage period of photos, videos, and files in the message room depends on the photo/file download period set by the administrator of the company or organization.

The administrator can set the retention period from 7 days to a maximum of 3 years.

Photos, videos, and files past the storage period cannot be previewed, downloaded, or searched in the message room.