Help Center Product GuideMessageMessage rooms

Team message rooms

This feature is available after applying for NAVER WORKS Core.

A team message room consists of the team members listed in the organization chart.

In team message rooms, you can use Note, Event, Task, and Folder, in addition to Message, to facilitate communication and collaboration with the members of the team.

The administrator can configure whether to use team message room for each team.

Create a team message room

Team message rooms are not created automatically. Only the team leader can create a team message room.

Team members are automatically added or deleted according to the changes made in the team—such as new appointment, transfer and resignation.

Accordingly, a team member cannot leave the team message room without any organizational change. Also, members of other team cannot be invited to the team message room.

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Contacts'.
  3. If you are the team leader, tap in the team.
    Only the team leader can see to create a team message room.
    Once the team message room is created, appears. Tap the icon to enter the team message room.
  4. Check the settings for the organization message room, and tap 'Save'.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click ''Create Message Room'' at the top of the message room list.
  4. Click 'Company Members'.
  5. Click the 'Organization' tab.
  6. Click right to the team name to create a team message room.

PC App

  1. Click at the top left of the screen.
  2. Click at the bottom of the message room list.
  3. Click 'Company Members'.
  4. Click the team on the left menu to create a team message room.
  5. Click at the top right of the screen to create a team message room.

The administrator can set the options for the team message room—such as Note, Event, Task, Folder, and Group Notification—in advance.

The name of the team message room cannot be changed by the team members. The name changes automatically when the name of team changes.

You can only create a team message room for a team with 100 members or less. For teams with more than 100 members, request the administrator to create a team message room.

Enter a team message room

If the team leader has created a team message room, will be shown to the team members right to the team in Contacts.

If you belong to multiple teams, select a team of your choice to see .

Enter a team message room from organization chart

Mobile

  1. Tap 'Home' at the bottom.
  2. Tap 'Contacts'.
  3. Tap in the organization chart to open the corresponding team message room.

Enter a team message room from message room list

After the team leader has created a team message room, the team members can see the message room created in the name of the team on the message room list.

Use the sorting function in the message room list to group the message rooms by type. You can see all 'Team/Group' message rooms at once.

Share previous conversations

The team leader can change the settings to share the previous conversations in the team message room with the newly added members.

Mobile

  1. Tap in the team message room.
  2. Tap .
  3. Choose whether to share previous conversations.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the team message room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Share Chat History'.
  6. Click 'Share Chat History'.
  7. Click 'OK'.

PC App

  1. Click at the top left of the screen.
  2. Click the team message room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Share Previous Conversations'.
  5. Click 'OK'.

This function only applies to new members in the team message room and does not apply to the existing members.

 

team message room photo

When a team message room is created, the team message room photo is set with a default photo.

Select a photo that well represents the characteristics of the team to help you distinguish it from other message rooms.

All team members can change the team message room photo.

Change the team message room photo

Mobile

  1. Tap  in the team message room.
  2. Tap .
  3.  Tap to change the photo.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click the team message room from the message room list.
  4. Click at the top right of the message room.
  5. Click 'Change Message Room Photo'.
  6. Click the to select a photo.

PC App

  1. Click at the top left of the screen.
  2. Click the team message room from the message room list.
  3. Click at the top right of the message room.
  4. Click 'Settings'.
  5. Click the to select a photo.

Leave a team message room

Since all team message rooms are created according to the organizational assignment, team members cannot leave a team message room by themselves unless there has been an organizational change.

Was this article helpful?
  • Yes
  • No
Sorry about that! Please tell us why.
  • The information provided in the guide is wrong.
  • The information is difficult to understand.
  • There is insufficient information on specific devices. (e.g. There is no explanation on Mobile.)
  • Other

How can we make it better?

Thank you for your feedback!