Help Center Product GuideMessageChat with external users

Report an external contact

This feature is available after applying for NAVER WORKS Core.

If you receive a spam message from an external NAVER WORKS user, you can report the conversation content, message room, or contact person.

Please note that the act violating the terms of service will be handled accordingly after investigation. Investigation details cannot be informed.

The reported user will not be notified of the report.

However, you cannot report LINE users or message rooms with LINE users.

Report a conversation

Report the content of a message sent by an external NAVER WORKS user.

Mobile

  1.  Long-press the message you want to report.
  2.  Tap 'Report'.
  3.  Select or enter a reason for reporting.
  4.  Tap 'Agree and Report'.

PC Web

  1.  Right-click the message you want to report.
    Alternatively, hover the mouse next to the message and then click .
  2.  Click 'Report'.
  3.  Select or enter a reason for reporting.
  4.  Click 'Agree and Report'.

PC App

  1.  Right-click the message you want to report.
    Alternatively, hover the mouse next to the message and then click .
  2.  Click 'Report'.
  3.  Select or enter a reason for reporting.
  4.  Click 'Agree and Report'.

Report a message room

Report a message room created by an external NAVER WORKS user.

Mobile

  1. Enter a message room, and tap .
  2.  Tap 'Report'.
  3.  Select or enter a reason for reporting.
  4.  Tap 'Agree and Report'.

PC Web

  1. Click at the top.
  2. Click 'Message'.
  3. Click a message room from the message room list.
  4. Click at the top right of the message room.
  5.  Click 'Report'.
  6.  Select or enter a reason for reporting.
  7.  Click 'Agree and Report'.

PC App

  1. Click at the top left.
  2. Click a message room from the message room list.
  3. Click at the top right of the message room.
  4.  Click 'Report'.
  5.  Select or enter a reason for reporting.
  6.  Click 'Agree and Report'.

Report a contact

Report an external NAVER WORKS contact.

Mobile

  1.  Tap the profile image of the person you want to report.
  2.  Tap 'More'.
  3.  Tap .
  4.  Tap 'Report'.
  5.  Select or enter a reason for reporting.
  6.  Tap 'Agree and Report'.

PC Web

  1.  Click the profile image of the contact you want to report.
  2.  Click at the top right.
  3.  Click 'Report'.
  4.  Select or enter a reason for reporting.
  5.  Click 'Agree and Report'.

PC App

  1.  Click the profile image of the contact you want to report.
  2.  Click at the top right.
  3.  Click 'Report'.
  4.  Select or enter a reason for reporting.
  5.  Click 'Agree and Report'.
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