You can download photos, videos, or files attached to 'Post' to your device.
View and download photos
You can view photos attached to posts in larger size and download them to your device, Drive, or Folder.
Mobile App
- Tap a photo you want to download from the post.
- Tap
.
- Tap 'Save' to save the photo to your device, 'Save to Drive' to save to Drive, or 'Save to Folder' to save to Folder.
PC Web
- Click
at the top.
- Click 'Message'.
- Click a message room from the message room list.
- Click a post from the post list in the 'Note' tab on the right side of the message room screen.
- Click
right to the photo to download, or click
to save the photo to Drive or Folder.
Edit photos
If 'Restrict file download on mobile app' is set to 'Do not restrict' in Admin, you can edit photos before downloading them.
Mobile App
- Tap the photo you want to edit.
- Tap 'Edit'.
- You can edit the photo using the tools below. Tap 'Apply' after editing.
Rotate Crop Draw If you want to revert your photo back to the original, tap 'Back to Original'.
- Tap
.
- Tap 'Save' to save the photo to your device, 'Save to Drive' to save to Drive, or 'Save to Folder' to save to Folder.
View and download videos
You can play the attached videos and download them to your device/computer, drive or folder.
Mobile App
Download a video to iOS devices
- Tap a video you want to download from the post.
- Â Tap
.
- Tap 'Save' to save the photo to your device, 'Save to Drive' to save to Drive, or 'Save to Folder' to save to Folder.
Download a video on Android devices
- Tap a video you want to download from the post.
- Tap
to save the video to your device.
PC Web
- Click
at the top.
- Click 'Message'.
- Click a message room from the message room list.
- Click a post from the post list in the 'Note' tab on the right side of the message room screen.
- Click
right to the video to download, or click
to save the video to Drive or Folder.
View and download attachments
You can check the attached document files such as Excel, PowerPoint, Word, .txt, etc. and download them to your device, drive, or folder.
Mobile App
View attachments
- Tap 'Attach' to open the list.
- Tap the file of your choice.
Download an attachment on iOS devices
You can only download attachments to devices with iOS 11 or later versions.File download is not available to versions earlier than iOS 11 due to the nature of iOS devices.
- Tap 'Attach' to open the list.
- To download to Drive or Folder, tap
right to the file.
To download to the device, tap the file,, and then selectto save.
Download an attachment on Android devices
- Tap 'Attach' to open the list.
- Tap
at the right of a file to download.
Tap 'Save' to save the photo to your device, 'Save to Drive' to save to Drive, or 'Save to Folder' to save to Folder.
PC Web
- Click
at the top.
- Click 'Message'.
- Click a message room from the message room list.
- Click a post from the post list in the 'Note' tab on the right side of the message room screen.
- View or download files.
- View file: Click
at the top right of the file.
- Download files: Click
right to the file or
.
- View file: Click
Save all attachments
On the PC web, you can download files attached to a post all at once.
When saving files to your PC, they are compressed and saved in ZIP format.
PC Web
- Click
at the top.
- Click 'Message'.
- Click a message room from the message room list.
- Click a post from the post list in the 'Note' tab on the right side of the message room screen.
- Click 'Save All' right to the attachment text and select 'Save to PC', 'Send to Drive', or 'Send to folder'.
Attachment file retention period
There is no retention period limit for files attached in Note.