Guides

Start Guide

Sign up and apply for products

Add payment method

Verify domain and activate products

Add members

Join as a member
- Sign up using the invitation link
- Log in using the account details you received
- Register your password and log in

Administrator Guide

What is Admin?

Settings
- Company information
- Customize
  - Theme color settings
  - Mobile app settings
  - PC web settings
  - PC app settings
- Manage domain
  - Manage domains
  - Set up a custom URL
- Delete account

Member
- Members
  - Member page
  - Add members
  - Edit member information
  - Mini-profile overview
  - Guidelines for sample file to add/edit members in bulk
  - Delete members
  - Add and change affiliated team
  - Download member information
  - Search members
  - Member information page
  - Password generation
  - Regenerate expired member password
  - Bulk reset passwords
- Invite members
- Teams
  - Add teams
  - Download team information
  - Sample file guidelines to add teams in bulk
  - Edit team information
  - Move teams
  - Delete teams
  - Restore deleted team data
- Groups
  - Create groups
  - Download group information
  - Edit group information
  - Delete groups
  - Search groups
  - Restore deleted group data
- Job position/Level/User type
- Status

Security
- Account security
- Manage ClovaNote shared links
- Network security
- Mobile Security
  - Mobile security
  - External MDM integration
- File security
- Restrict organization chart access
- Administrator authority
  - Manage administrator authority
  - Delegate Super Admin authority
- Service authority
  - Service permissions
  - Mobile external email integration
- Permission to chat with external users
- Device status
- Trusted devices
- Mail security
- Manage Drive(Folder) links
- Security policy groups

Service
- Board
  - Board general settings
  - Board main page settings
  - Manage boards
  - Organize posts
  - Board posts backup
- Message
  - Message general settings
  - External messaging settings
- Mail
  - Mail general settings
  - Email signatures and footers
  - Email sending and receiving settings
- Calendar
  - Calendar general settings
  - Manage calendars
  - Manage resources
  - Manage company calendars
- Contacts
  - Contacts general settings
  - Manage external contacts
  - Manage external contact fields
  - Contacts with no members shown
- Form
  - Form general settings
  - Manage form templates
  - Delegate form creator permissions
  - View form lists
- Drive
  - Personal folders
  - Transfer Drive files
- ClovaNote
  - ClovaNote general settings
  - Transfer notes
  - Manage notes
  - Frequently used words
- Bots
- Video meetings
- Templates

Statistics
- Account
- ClovaNote
  - Total
  - By member
- Active users
- Installation status
- Shared storage
- Board
- Message
- Mail
- Calendar
- Contacts
  - External contacts
  - Groups
- Drive
  - Upload/Download
  - Usage status
  - Personal folder usage status
- Form
- Task
- AiStudio
  - Token
  - AI Assistant
  - Status by member

Audit
- Message
- Mail
- Calendar
- Board
- Drive (Message Room Folder)
- Task
- Form
- Contacts
- Call
- Screen share
- Message Room Note
- Template
- Files
- Bot API
- Mobile screenshots
- ClovaNote
- Admin
- Login
- AiStudio
- Developers
- Download logs

Monitoring
- Message
- Message content
- Received emails
- Sent emails
- Drive
- Manage exceptions

Archive
- Retention policy
- Manage issues
- Download

Manage purchases
- Usage
- Apply for and change products
- Monthly usage
- Payment method management
- Billing History

Apps
- Add apps
- Manage installed apps
- App requests

Product Guide

Common

Settings
- My info
  - Edit my profile
  - QR code
  - Image profile card
  - Use multiple accounts
  - Status settings
  - Edit LINE profile
  - Chat with external users
  - Logout
- Security
  - Change password
  - Third-party app password
  - Login and security
  - Manage the access log
  - 2-factor authentication
  - Screen lock settings
  - Manage devices
- Notification settings
  - Check service notifications
  - Notification settings
  - Snooze notifications
  - Notification hours
  - Notification sound
- Font size settings
- Screen mode settings
- Set network priority
- Time zone settings
- Device settings
  - Device notification settings
  - Allow the app to access your device photos
  - Allow access to microphone, camera, and screen recordings
  - Allow access to your location
- Delete mobile app data
- Proxy server settings
- App information
- Service favorite settings
- System requirements

Home
- Menus
- Widget

NAVER WORKS Core

Message
- What is Message?
- Message room list
- Message rooms
  - General message rooms
    - General message rooms
    - General Message Room settings
  - Group message rooms
    - Group message rooms
    - External group message rooms
    - Group settings
    - Manage Group Masters and members
  - Team message rooms
  - Message to me
- Send messages
  - Send photos and videos
  - Send files in Folder/Drive
  - Send forms
  - Send tasks
  - Share your location
  - Send files from your device
  - Send templates
  - Send contacts
  - Send stickers
  - Send voice messages
  - Mentions
  - Recall messages
  - Forward messages
  - Reply
- Check messages
  - Check read receipts
  - Message reactions
  - Message notices
  - Message translation
  - Download photos, videos, and files
  - View a collection of contents
  - Save messages
  - Delete messages
  - Send an email or event invitations to all members of the message room
  - Send a message to Note
  - Send a message to Task
  - Print templates
- Search messages
- Use Message Room Note
  - Open Note
  - Post
    - Write posts
    - Delete, restore, and permanently delete posts
    - Save as drafts
    - Edit posts
    - Allow editing
    - View other content while writing a note
  - Check posts
    - View and download photos/files
    - Check members who read the post
    - Translate posts
  - Comments
  - Add as or remove notice
  - Send posts
  - Search
  - Print notes
  - Note settings and management
    - Enable or disable Note
    - Notifications for Note
    - Notifications for comments in Note
    - Manage boards
    - Manage posts
- Use Message Room Event
  - Open Event
  - View events
  - Create events
  - Edit events
  - Delete events
  - Event settings
    - Enable or disable Event
    - View settings in Calendar
- Use Message Room Folder
  - Open Folder
  - Summarize/Translate Document with AI
    - AI summary
    - AI translation
  - Manage files and folders
    - Create, rename, copy, and move folders and files
    - Restore or permanently delete files and folders
    - Lock files
  - Upload, download and preview files
    - Upload photos and files
    - View and download photos/files
    - Check file version history and restore previous versions
  - Send files and links
    - Send as a file
      - Send a file via note
      - Send a file via email
      - Send a file via message
    - Send a shortcut to a folder or file in the message room
    - Send as a link
      - Manage links and view history
      - Share links
    - Send a folder or file shortcut to a message room
  - Search for files and folders
  - Folder settings
    - Enable or disable Folder
    - Drive view settings
    - Set team/group folder permissions
    - Enable or disable link sharing
    - File upload notification settings
    - Check the storage usage of folder and trash
  - Edit documents
- Use Message Room Task
  - Open Task
  - View tasks
  - Create tasks
  - Edit tasks
  - Delete tasks
  - Copy tasks
  - Task settings
    - Set to view in Task
- Voice and video calls
- Screen sharing
- Interpretation
- Chat with external users
  - Chat with LINE users
  - Chat with external NAVER WORKS users
  - Block or unblock messages from external contacts
  - Report an external contact
- Bot
  - Message Bot
- Message settings
  - General settings for Message
    - General settings
    - Message settings
      - Message room settings
      - Sticker settings
      - Settings for automatically resending unsent messages
      - Photo/File settings
      - Auto translation language settings
      - Automatic replies to external messages
      - Cleaning up message data
      - Manage blocked contacts
  - Call settings
  - Message notification settings
    - General notification settings
    - Notification settings per service
  - Call minimum requirements

Mail
- What is Mail?
- Mailbox
  - Mailboxes
  - Move mailboxes
  - Organize mailboxes
- Write and send emails
  - Write emails
  - Write emails with AI
  - Save emails as drafts
  - Schedule emails to send
  - Security level
  - Send emails
  - Track with read receipt or recall an email
  - AI reply suggestions
  - View other content while composing an email
  - Email templates
  - Use Mail with secondary domain
- Check emails
  - Read emails
  - View attachments in the email list
  - Event and task suggestions by AI
  - View, download, send photos and files
  - Translate emails
  - Report as spam
  - Threads
  - View all unread emails
  - Set up and view all email reminders
  - Mark an email as important and view all important emails together.
  - Mark emails as read
  - Trash
  - Send an email to Task
  - Send emails as messages
- Organize and search emails
  - Move and filter emails
  - Manage My Mailbox
  - Search emails
- Mail settings
  - General settings for Mail
    - Email view/list
    - Write/Reply to emails
    - Delete/Store emails
    - Set up reminders
  - Quick settings
    - Signature
  - Manage and sort emails
    - Manage and back up mailboxes
    - Filter emails
    - Automatically forward emails
  - Import external emails
  - POP3/IMAP
  - Spam settings
  - Keyboard shortcuts
  - Sync external emails on mobile
  - Email notification settings

Board
- What is Board?
- Board
- Write posts
  - Write posts
  - Post label settings
  - Write posts with AI
  - Post with your team/group name
  - Set featured image for posts
  - Mark or unmark as must-read
  - Set or remove a post as a notice
  - Save a post as a draft
  - Allow post editing
  - Schedule posts
  - Edit posts
  - Delete, restore, and permanently delete a post
- Check posts
  - View and download photos/files
  - Check posts
  - Check members who read the post
  - Post reactions
  - Reminders for posts
  - Translate posts
  - Board service notifications
  - View a collection of the latest posts
  - View must-read posts
  - View important posts
  - Add boards to favorites
  - My posts
  - Check the profile of the author
- Leave comments
- Send posts
- Search posts
- Print posts
- Search boards
- Board filters
- Manage boards
  - Create boards and categories
  - Board settings
  - Latest post settings
  - Manage posts
  - Manage board members
- Board notification settings

Calendar
- What is Calendar?
- Calendar
  - Calendar types
  - Add calendars
  - Share calendars
- Create events
  - Create events
  - Event invitations with suggested times
  - Check the availability of attendees and resources
  - Quick invitations to an event
  - Add a meeting link to an event
  - View other content while creating an event
  - Delete events
  - Import/Export events
  - Edit events
- Check events
  - View personal schedule
  - View members’ schedules
  - Respond to an event invitation
  - Appointments with users from other companies
  - Translate events
  - Check event revision history
- Search events
- Reserve resources
  - View reservation status
  - Reserve a resource
  - Edit or delete a reservation
- Calendar settings
  - Set calendar and events view
  - Manage calendar list
  - Event invitations
  - Sync events and set sync period
  - Calendar notification settings
  - Additional time zones
  - Keyboard shortcuts
- Print calendars

Contacts
- What is Contacts?
- Company members
  - View company members
  - Search for company members
  - Contact company members
  - Favorites settings
  - Manage company member information
  - Invite and add company members
  - Team feature settings
- External contacts
  - View external contacts
  - Add, edit, or delete tags for external contacts
  - Add, edit, or delete external contacts
  - Set permission to edit external contacts
  - Save external contacts to your phone
  - Forward external contacts
  - Add and manage LINE users
  - Add and manage external NAVER WORKS users
- Group
  - Groups
  - External groups
  - Contact by group
- Search contacts
- Export contacts

Task
- What is Task?
- Manage task list
  - My tasks
  - Message Room Task
- Create tasks
  - Create tasks
  - Edit tasks
  - Delete tasks
  - Copy tasks
- View tasks
  - View tasks
  - Translate tasks
- Mark task as complete or incomplete
- Search tasks
- Task settings
  - Set up task notifications

Form
- What is Form?
- Create forms
  - Create forms
  - Form component
    - Add or edit questions
    - Add or edit answer choices
    - Add or edit pages
    - Add or edit paragraphs
  - Branch settings
  - Form settings
    - General settings
    - Collaboration settings
  - Preview forms
  - Save form drafts
  - View form summary
    - Form summary
    - Recurring form summary
  - Share forms
- Form response
  - Respond to forms
  - Edit your responses
- Form results
  - View form results
  - Send a reminder to non-respondents
  - Send messages, emails, event invitations, or forms to the respondents of specific answer choices
  - Download form results
  - Share form results
- Form notification settings

General
- Document Viewer
  - Use Document Viewer
  - Summarize/Translate with AI in Document Viewer
    - AI summary
- Template management
  - Access Template
  - Create templates
    - Template components
      - Add or edit questions
      - Add or edit answer choices
      - Add or edit paragraphs
    - New templates
    - Create by copying an existing template
    - Template preview
  - Edit templates
  - Delete templates
  - Add to or remove from Favorites
  - Save templates as drafts

ClovaNote

ClovaNote
- What is ClovaNote?
- Create notes
  - Create new notes
  - Add bookmarks
  - Add memos
  - Add sentence highlights
- Check and use notes
  - View transcripts
  - Import events
  - View bookmarks, memos, and highlights
  - View keywords
  - View participant conversation ratio
  - AI summary
  - Download files
- Manage and share notes
  - Create and move folders
  - Edit notes
  - Share notes
  - Trash
- Note settings
  - Frequently used words settings
  - Service integration
  - Language recognition settings
  - Display language and time zone settings
  - Device settings
  - Note notification settings

Drive

Drive
- What is Drive?
- Upload and download files
  - Upload photos and files
  - Download photos and files
- Preview files
  - Preview video files
  - Preview document files
  - Preview photos and image files
  - Preview CAD files
- Create and edit documents
- Scan documents
- Summarize/Translate Documents with AI
  - AI summary
- Share files and links
  - Send files
    - Send a file via message
    - Send a file via email
    - Send a file via note
  - Send links
    - Share links
    - Security OTP link authentication
    - Manage links and view history
  - File requests
  - Send a shortcut to a folder or file to a message room
- Manage files and folders
  - Create, rename, copy, move, delete folders
  - Permanently delete or restore deleted files and folders
  - Folder favorites
  - File and folder list view settings
  - Mark files and folders as important
  - File and folder details
  - File and folder activities
  - Check and restore file version history
  - Lock files
- Search files and folders
  - Search a file/folder name
  - Search by text within documents or images
  - Advanced search
- Collect and view files and folders
  - View favorites and recently accessed files or folders
  - View only the recently uploaded files
  - View shared links
  - View files and folders marked as important in one place
  - View all shared folders
- Create and manage shared spaces
  - Collaborative folders
    - Create collaborative folders
    - Manage collaborative folders
  - My Drive
    - Add members
    - View or remove a folder shared by others with you
  - Message Room Folders
    - View message room folders
    - Message room folder settings
  - Set access permissions for members
  - Folder type features
- Drive Switch
- Drive settings
  - General settings
  - Used storage
  - Drive notification settings
- Drive Explorer
  - Windows
    - What is Drive Explorer?
    - Settings
    - Install Drive Explorer
    - Virtual drive settings
    - Sync or unsync folders
    - Delete or restore folders/files
    - Check sync status
    - Enable or disable proxy
  - macOS
    - Install Drive Explorer
    - Sync settings
    - Icons for each file status
    - Using online-only files
    - Tray menu
    - Delete or restore folders/files
    - Settings

AiStudio

AiStudio
- What is AiStudio?
- AI Assistant
  - AI Assistant list
  - Check AI Assistant information
  - Share an AI Assistant
  - Edit AI Assistants
  - Delete AI Assistants
  - Create and publish AI Assistants
- Chat with AI Assistant
  - Start a chat
  - Specify search data

Guides
FAQs
Contact Us
- Contact Support
- My Support Tickets

Recommended search terms

Password change
Domain settings
Shared storage usage
Sync Outlook emails
Drive download

Loading...

No search results

Recommended search terms

Password change
Domain settings
Shared storage usage
Sync Outlook emails
Drive download

Loading...

No search results

NAVER WORKS Core

더 보기 9 9

Privacy Policy

Terms of Service

Download

English

한국어
English