Usage

The displayed items vary by customer based on the contract terms.

This menu is only available on PC web.

You can check the products of the service you are currently using.

  1. Select 'Purchase & Billing’ to expand the menu and press ‘Usage Status’.
  2. Check the status of the products you are using.

Change products

You can upgrade your plan or apply for additional options.

  1. Press to the right of the product you want to change.
  2. Click 'Convert to Paid Plan'.
  3. Go to the product application page to change your plan or request additional options.

 

However, after the NAVER WORKS Core trial ends, applying for the Free plan may restrict some features according to policy.

For differences in features by plan, please refer to the feature details page (Korean version).

Convert to paid version

You can upgrade to a full or paid version while using the trial version.

Before converting to paid plan, you must register payment methods on NAVER Cloud Platform website.

If you do not upgrade to a paid version during the free trial period, your service will be suspended, and a 30-day grace period will be provided.

During the grace period, NAVER WORKS service use will be restricted: members will not be able to use the service, only administrators will have access.

If you do not switch to a paid product by the end of the grace period, your account will be canceled and all saved data will be deleted. Please complete the conversion within this period.

  1. Check the product to convert to paid version and press the 'Convert to paid plan' button.
  2. Select the product and contract type on the product application page.
  3. After checking the application details and agreeing to the terms and conditions, press the 'Apply' button.

The free trial offers the highest plan for all products, allowing you to choose your desired plan when converting to a paid version.

However, if you switch to the Free plan after the trial version of the NAVER WORKS Core product ends, some functions will be restricted according to the policy.

If you apply for a plan other than the highest plan (Free, Lite plan, etc.), some functions will be restricted according to the policy. Please refer to the feature details (in Korean) for the difference in functions by plan.

For the difference between annual and monthly contracts, please refer to the help article 'What is the difference between annual and monthly contracts?'

Product renewal settings

You can set contract renewal terms for each product.

The changed renewal terms will take effect from the contract renewal date.

  1. Press to the right of the product you want to renew.
  2. Click 'Renewal Setting'.
  3. Set the terms of the renewal and click 'Save'.
    If you select 'Renew with the same conditions', the agreement will be renewed with the same terms as before.

Cancel product subscription

You can cancel the subscription for all products or specific options.

Consideration when canceling a subscription

Upon cancellation of the product, all associated service data for each product will be deleted.

Products used before withdrawal Plan Service that will have data deleted
Core
  • Standard Plus
  • Standard
  • Trial
Board
Message
Mail
Calendar
Drive
Task
Form
  • Lite
  • Free
Board
Message
Calendar
Task
Form
Drive
  • Standard
  • Lite
  • Trial
Drive
Approval N/A Approval
Board
My Work
Attendance N/A Attendance
Payroll N/A Payroll
Finance N/A Finance

However, service permissions and data corresponding to products remaining without cancellation among all products will not be deleted.
For instance, if you are using NAVER WORKS Core, WORKS Drive, and WORKS Payment products together, the Drive and Board services will not be deleted even if you cancel the NAVER WORKS Core product.

In this case, data from Team/Group Message Rooms (Note, Event, Task, Folder), 1:1 and 1:N message rooms, external groups, etc., will be deleted, and shared storage will be adjusted accordingly.

  1. Press to the right of the product you want to cancel subscription for.
  2. Click 'Cancellation'.
  3. Select the product to cancel the subscription.
    • Base: All products, including the options you are using, will be canceled.
    • Options: Only the selected options will be canceled.
  4. Click 'Cancellation’ on the bottom and double-check the product you want to cancel.
  5. After checking, click 'Cancellation'.
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