Help Center User GuideDriveUpload, download and preview files

View and download photos/files

This feature is available after applying for WORKS Drive or the Standard or Standard Plus plan of NAVER WORKS Core.

You can view photos, videos, and files saved in Drive and download them to your device.

On mobile devices, file download may be restricted depending on administrator settings.

View and download photos/videos

You can view and download the attached photos or videos.

You can view photos in their original form, zoom in/out, mark them as important, share, and move/copy them.

The Standard Plus plan in NAVER WORKS Core or the Drive product, supports CAD file previews and video encoding playback.

Videos unable to play directly in the browser due to encoding can be played in high definition at low capacity.

Encoding supports .mp4, .mov, .avi, .dat, .wmv, .mts extensions.

However, for large files, playback may take time. For delays exceeding 3 minutes, please download the video.

Damaged or unsupported file formats cannot be previewed.

Mobile

View and download photos or videos

  1. Tap a photo or video in Drive.
  2. Tap  on the bottom right to save the photo or video to your device.

 

Download from the list

  1. From the file list in Drive, tapright to the photo or video to download.
  2. Tap 'Download'.

 

Download multiple photos or videos

  1. From the file list in Drive, press and hold a photo or video to download.
  2. Select the photos or videos to download in order.
  3. Tap .

When you select a photo or download that is not available for download, will not be displayed.

PC Web

View and download photos or videos

  1. Click on the top.
  2. Click 'Drive'.
  3. Click 'Drive'.
  4. Double-click the photo or video to view.
  5. Click on the top right to save the file to your device.

File types not supported by the viewer will start downloading when double-clicked.

 

Download from the list

  1. Click on the top.
  2. Click 'Drive'.
  3. Hover the mouse over the photo or video to download.
  4. Click .

 

Download multiple photos or videos

  1. Click on the top.
  2. Click 'Drive'.
  3. From the file list in Drive, select   left to the photo or video to download.
  4. Click 'Download' on the top.

Drive App

View and download photos or videos

  1. Tap a photo or video in Drive.
  2. Save a photo or video.
    • Android: Tap  on the bottom.
    • iOS: Tap on the top and then save it to the Photos or Files app.

 

Download from the list

  1. In the list of files in Drive, tap to the right of the photo or video you want to download.
  2. Tap 'Download'.

 

Download multiple photos or videos

  1. In the list of files in Drive, press and hold the photo or video you want to download.
  2. Select the photos or videos you want to download one by one.
  3. Tap .
    If photos or videos that cannot be downloaded are also selected, will not be displayed.

View and download files

You can view document files such as Excel, PowerPoint, and Word files saved in Drive and download them to your device.

For PC web, you can browse files with NAVER WORKS Document Viewer without any related programs.

However, on mobile, the device's default viewer or related program runs first. NAVER WORKS Document Viewer only runs if the administrator has set 'Restrict file download on mobile app' or 'Watermark' to use in 'Admin > Security > File Security'.

Mobile

View and download a file on iOS devices

You can only download files to devices with iOS 11 or later versions.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

  1. Tap the file you want to view and download from Drive.
  2. On the top right, tap and then select 'Save to Files' to save.

 

View and download a file on Android devices

On Android devices, you can choose which program to open attachments with.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

  1. In Drive, tap the file you want to view and download.
  2. Select the program to open the file.

 

Download multiple files

  1. Tap and hold the file you want to download from the file list in Drive.
  2. Select the files you want to download.
  3. Tap  to download the files.

When you select a file that is not available for download, will not be displayed. 

PC Web

View and download a file

  1. Click on the top.
  2. Click 'Drive'.
  3. Double-click the file you want to view.
  4. Click  on the top right to save the file.

Depending on the file extension, some files may start downloading immediately after double-clicking.

 

Download from the list

  1. Click on the top.
  2. Click 'Drive'.
  3. Hover the mouse over the file to download.
  4. Click  to save the file to your device.

 

Download multiple files

  1. Click on the top.
  2. Click 'Drive'.
  3. From the file list in Drive, select  left to the file to download.
  4. Click 'Download' on the top.

Drive App

View and download a file on iOS devices

You can only download files to devices with iOS 11 or later versions.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

  1. Tap the file you want to view and download from Drive.
  2. Tap on the top right.
  3. Select the Photos or Files app to save.

 

View and download a file on Android devices

On Android devices, you can choose which program to open attachments with.

However, when a file is tapped, the mobile Document Viewer opens depending on the administrator's settings, and downloads may be restricted.

  1. In Drive, tap the file you want to view and download.
  2. Select the program to open the file.

 

Download multiple files

  1. In the list of files in Drive, press and hold the file you want to download.
  2. Select the photos or videos you want to download one by one.
  3. Tap .
    If files that cannot be downloaded are also selected, will not be displayed.

Edit photos

If the 'Restrict file download on mobile app' is set to 'Do not restrict' in Admin, you can edit photos before saving them in Drive.

However, you cannot edit video or GIF files.

Mobile

  1. Tap the photo you want to edit.
  2. Tap 'Edit'.
  3. If you need to edit the photo, use the functions below, and tap 'Apply'.
    Rotate
    Crop
    Draw

    If you want to revert your photo to the original, tap 'Back to original'.

  4. Tap  to save the photo to your device.

View documents

With Drive Document Viewer, you can view document files in Drive without an external program.

However, the device's default viewer or connected program is opened first, and the NAVER WORKS Document Viewer is opened only when the administrator uses the 'Restrict file download on mobile app' or 'Watermark' settings in 'Admin > Security > File Security'.

Only files under 150 MB on mobile and 300 MB on PC can be viewed in the Document Viewer, and the supported extensions are as follows.

  • MS Office files (.doc, .docx, .ppt, .pptx, .xls, .xlsx)
  • NAVER Office files (.ndoc, .nxls, .nppt)
  • PDF files (.pdf)
  • Hangul files (.hwp, .hwpx)
  • Other files (.csv, .txt)

Mobile

In Drive, tap the file you want to open with the Document Viewer.

PC Web

Double-click the file you want to open in the drive with the Document Viewer, or click View Entire Content'.

Drive App

Tap the file you want to open with the Document Viewer, or tap 'View Entire Content'.

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